Knowledge Management Specialist - Washington, United States - DC Central Kitchen

DC Central Kitchen
DC Central Kitchen
Verified Company
Washington, United States

2 weeks ago

Mark Lane

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Mark Lane

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Description
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RESUME AND COVER LETTER REQUIRED_


ABOUT DC CENTRAL KITCHEN:


DEPARTMENT DESCRIPTION:


The Knowledge Management department at DC Central Kitchen plays a crucial role in the organization's efforts to combat hunger and poverty in the community.

This department serves as the backbone for internal program evaluation and learning, ensuring that DCCK's programs are effective and impactful.

By systematically collecting and analyzing data, the department helps identify best practices and areas for improvement, ultimately enhancing the organization's ability to empower individuals facing barriers to employment.

Externally, the Knowledge Management department is dedicated to sharing insights and lessons learned with other organizations and institutions. Through knowledge sharing initiatives, DCCK contributes to the broader conversation on addressing systemic failures behind hunger and poverty.

Led by the Chief Knowledge Officer, the Knowledge Management department at DCCK plays a vital role in driving innovation, promoting learning, and advocating for change to create a more equitable and prosperous community.

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Reporting to the Chief Knowledge Officer, the Knowledge Management Specialist (Research and Evaluation) will play a critical role in implementing program evaluation frameworks to assess program effectiveness at DC Central Kitchen.

The Specialist will also provide technical assistance and training to staff on evaluation methodologies, assist with managing evaluation databases, and contribute to knowledge sharing efforts within and outside DCCK.

Strong writing skills are essential for this role, as the Specialist will be responsible for communicating essential information about our collective impact and promoting knowledge-sharing through various channels, including the monthly goals call.

Additionally, the Specialist will collaborate with program staff to identify key performance indicators, conduct data quality assessments, and assist in the upkeep of data management systems.

This role requires strong organizational skills and collaboration to foster positive and impactful learning experiences across the organization.


DUTIES AND RESPONSIBILITIES:


  • Develop and implement program evaluation frameworks, including logic models, to assess the effectiveness of programs.
  • Design and conduct surveys, collect, and analyze data, and prepare presentations for internal and external audiences.
  • Monitor and evaluate the impact of programs, identify best practices, and recommend areas for improvement.
  • Draft and edit reports and other written materials to communicate findings and program impact to diverse audiences.
  • Implement effective knowledgesharing strategies to disseminate essential information (for example, progress towards our collective goals).
  • Promote knowledgesharing within the organization through various channels such as the monthly goals calls and morning meetings.
  • Provide technical assistance and training to staff on evaluation methodologies and best practices.
  • Support the management of knowledge management databases to ensure data integrity and accessibility.
  • Stay informed about trends and developments in program evaluation and knowledge management practices.
  • Perform other duties and tasks as assigned by management or duties and tasks needed to drive the vision, mission, and values of DC Central Kitchen.

MINIMUM QUALIFICATIONS:


  • Bachelors' degree and 4 years of related experience OR equivalent combination of education, training, and experience
  • Prior program evaluation or applied research experience required (experience related to economic development programs preferred)
  • Proficiency in data analysis, including qualitative and quantitative analysis
  • Strong research skills, including the ability to design and implement evaluation frameworks
  • Knowledge of program evaluation methodologies
  • High attention to detail and process oriented
  • Ability to prioritize effectively and manage towards multiple deadlines simultaneously
  • Ability to use available resources and feedback to continually pivot, adapt, and grow
  • Excellent written and verbal communication skills, with experience in report writing
  • Ability to work independently and collaboratively in a team setting
  • Familiarity with knowledge management principles and practices
  • Strong attention to detail and accuracy, and sound organizational skills
  • Strong presentation skills with proven ability to effectively relay complex information, including data, in multiple formats
  • Computer proficiency in MS Office Suite (advanced proficiency in Excel)
  • Demonstrated cultural competence and a commitment to the mission and values of DC Central Kitchen
  • Preemployment background check, drug test, and TB test are required.

PHYSICAL DEMANDS:


  • Must be capable of independent local travel
  • Must be able to attend occasional night and weekend events
  • May occasionally move Audio/Visual and other office equipment or

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