- Ensure optimal operational efficacies to provide customers the best rental car experience
- Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
- Assist customers with various post rental inquiries that involve the rental and billing process
- Work in a fast-paced environment, while providing helpful customer service that enhances the customer's rental experience.
- Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more.
- Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures.
- Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections.
- Ensure vehicles are prepared for customer pick-up, including checking vehicles for damage, cleaning interior (windows, door jams, trunk, vacuum, etc.) and exterior (wash) of vehicle, filling gasoline tanks and checking fill levels of all fluids.
- Ability to work in a fast-paced environment with a variety of tasks.
- Ability to demonstrate professionalism, enthusiasm, and outstanding communication skills.
- Previous customer service.
- Strong time management and organizational skills are required
- Computer literate and detailed orientated.
- Must have a valid driver's license with an acceptable driving record
- Customer service resolution practices
- Excellent communication techniques
- Sales Management/Coaching ability
- Demonstrate good written and oral communication skills.
- Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
- Demonstrate professionalism and interpersonal skills.
- Show a high level of ownership, accountability and initiative.
- Proven experience of working well within a team.
- Ability to work flexible shifts including weekends and holidays; and work overtime as required.
- Willing to work outdoors during all weather conditions.
- Assist with special administrative projects when needed.
- Ability to stand for long periods of time.
- Ability to communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply
-
HR Mobility Specialist
1 week ago
TSMC Phoenix, United StatesAt TSMC Arizona, brilliance can ignite a world of innovation and launch a promising future. The world's most brilliant innovators entrust us to transform their ideas into world-changing products that impact millions of lives. As long as you have the same passion to pursue excelle ...
-
Mobility Support Specialist
2 weeks ago
Telesoft LLC dba MDSL Phoenix, United StatesSchedule for this role is Sunday through Thursday 11:00am to 8:00pm MST · Job Summary:As part of Managed Mobility Services, the Mobility Support Specialist supports Calero's corporate customers by assisting their end-users with process requests for mobility services with vendors ...
-
Mobility Support Specialist
1 week ago
CALERO Phoenix, United StatesJob Description · Job DescriptionSchedule for this role is Sunday through Thursday 11:00am to 8:00pm MST · Job Summary:As part of Managed Mobility Services, the Mobility Support Specialist supports Calero's corporate customers by assisting their end-users with process requests fo ...
-
Mobility Specialist
1 week ago
Quipt Home Medical Mesa, United StatesJob Description · Job DescriptionDescription:Branch: Valley Seating and Mobility · Responsibilities & Duties: · A Mobility Specialist (ATP) coordinates with the patient care team to provide the highest quality patient care and advocacy and works with referral sources to identify ...
-
Account Relations Specialist
2 weeks ago
Comprehensive Mobile Care Phoenix, United StatesComprehensive Mobile Care is searching for a Full-time Customer Relations Specialist. · Comprehensive Mobile Care, one of the leading nationwide supporters of dental, hearing, vision, and podiatry providers catering to U.S. seniors, has an opportunity for a Full-Time Customer Rel ...
-
Flex Regional Software Specialist
3 weeks ago
Motorola Solutions Phoenix, United States**Company Overview**: · At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are sa ...
-
Case Manager
1 week ago
State of Arizona Phoenix, United StatesDEPARTMENT OF CHILD SAFETY · - The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located th ...
-
Specialist Trainee
3 weeks ago
State of Arizona Phoenix, United StatesDEPARTMENT OF CHILD SAFETY · - The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully engage children and families to ensure safety, strengthen families, and achieve permanency. DCS has field office locations located th ...
-
Pos Support Specialist
2 weeks ago
U-Haul Phoenix, United States**POS Support Specialist**: · **_Shift Time: M-F 5AM - 2 PM _** · **Job Description**: · U-Haul is looking for a POS Support Specialists to join the team in Phoenix, Arizona. Under the direction of the Manager · This position is a 5-day workweek with multiple shifts encompassing ...
-
Radio Subscriber Specialist
3 weeks ago
City of Phoenix Phoenix, United StatesJob ID · 53960 · - Location · Professional & Supervisory · - Full/Part Time · Full-Time · - Regular/Temporary · Regular · **ABOUT THIS POSITION**: · With more than 14,000 employees working across 41 departments, the City of Phoenix offers opportunity for career growth and advance ...
-
Victim Support Specialist
2 weeks ago
Chrysalis Phoenix, United States**Position: Victim Support Specialist** · **Hours: Monday through Wednesday, 4 pm - 8:30 pm; Thursday, 4 pm - 7:30 pm** · **Position Summary**: · The Victim Support Specialist position is an entry-level role, providing essential support to the office-based team in assisting and a ...
-
Victim Support Spec
2 weeks ago
Chrysalis Phoenix, United States**Position: Victim Support Specialist** · **Hours: Monday through Wednesday, 12:30 - 8:30 pm; Thursday, 11:30 - 7:30 pm; Friday, 8:00 - 4:00 pm** · **Position Summary**: · The Victim Support Specialist position is an entry-level role, providing essential support to the office-bas ...
-
Victim Support Specialist
2 weeks ago
Chrysalis Phoenix, United States**Position**:Victim Support Specialist · **Hours: Monday through Wednesday, 12:30 - 8:30 pm; Thursday, 11:30 - 7:30 pm; Friday, 8:00 - 4:00 pm** · **Position Summary**: · The Victim Support Specialist position is an entry-level role, providing essential support to the office-base ...
-
Auto Parts Specialist/ Auto Body Shop
3 weeks ago
Dynasty Collision, LLC Phoenix, United States**STATE OF THE ART FACILITIES · - ADVANCEMENT OPPORTUNITIES · - GREAT EARNINGS AND BENEFITS*LOOKING TO ADD A "2nd GUY" TO OUR PARTS TEAM** · Dynasty Collision is looking for an Automotive Parts Specialist to join our winning team. This is an excellent opportunity to become part o ...
-
Medical Assistant
2 weeks ago
Actalent Phoenix, United States Full timeMedical Assistant: · Job Description: · Conduct intake with patients, measuring and recording vital signs, patient interview, and medical history; perform examinations and routine screenings, ensuring patients are informed and all questions and concerns are addressed for each pro ...
-
Community Care Specialist
2 weeks ago
Crossroads Inc Phoenix, United StatesCrossroads is an Arizona Department of Health Services licensed substance abuse treatment provider with proven expertise in serving addicted men, women, and Veterans through the provision of high quality, successful, and affordable residential and outpatient recovery programs. · ...
-
Client Engagement Specialist
2 weeks ago
Human Services Campus, Inc. Phoenix, United States**Summary**: · The Engagement Specialist reports directly to the Supportive Services Supervisor/ Manager. This position will provide direct service to individuals whom utilize the Human Services Campus mail room by way of purposeful engagement to provide needed service and seek s ...
-
Pcp/endo Business Specialist
3 weeks ago
BI Pharmaceuticals, Inc. Phoenix, United StatesThe PCP/Endo Business Specialist is responsible for developing and implementing a plan for maximizing net sales of BIPI and co-promoted diabetes products that aligns with direction from BIPI commercial leadership and with BIPI guidelines, policies, and directives. The PCP/Endo Bu ...
-
Clinical Liaison I
1 week ago
Otto Bock Patient Care, LLC Phoenix, United StatesBusiness Unit: Otto Bock Patient Care, LLC- Location: Phoenix, AZ, US, Contract Type: regular- Scope of employment: full-time- Contact Person: · - Contact Information: · - Job ID: 6930**Summary Statement**: · For many years, Artificial Limb Specialists has provided the highest qu ...
-
Account Specialist
3 weeks ago
4mativ Technologies, Inc Phoenix, United States**4MATIV Account Specialist (Phoenix)** · We believe that transportation should never be a barrier to quality education, and we are building the technology, services, and unique business model to close that gap. · School transportation is traditionally expensive, unreliable, low- ...
Mobility Specialist - Phoenix, United States - Hertz
Description
The Mobility Specialist, TNC is an essential member of the Hertz Local Edition team. As a brand ambassador, the Mobility Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber driversKnowledge:
