- Interact with clients and colleagues in a proactive, friendly, and professional manner.
- Equip clients decisions regarding changing coverage needs and additional available coverage options throughout client lifecycle.
- Field underwrite, countersign, and respond to underwriter follow-ups on all cross-sold and re-written policies.
- Assist clients with payment issues and changes as needed.
- Process all endorsement requests and maintain policies in compliance with Commas minimum coverage standards.
- Retain proper records of all transactions and maintain up-to-date client-specific notes, stored appropriately in Commas system.
- At least a high school diploma (or equivalent)
- Previous sales experience (does not have to be within the insurance industry)
- Maintain a valid P&C, and Life Insurance License
- Proficient technology skills to navigate a variety of internal platforms and more than a dozen external carrier platforms
- Strong written and verbal communication skills required establish trust among clients
- Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Interacts effectively with producers and other colleagues to deliver a seamless, professional client experience.
- Higher-than-average detail orientation to ensure clients receive accurate and effective insurance solutions
- Empathetic, active listening skills with the ability to ask appropriate, effective follow up questions
- Understand and be able to explain various types of personal insurance coverage to consumers with little knowledge of how insurance works
- Consistently deliver a client-focused experience using multiple channels such as phone, video, email, and SMS
- Ability to prioritize various tasks effectively and own a task or procedure from start to finish
- You are looking for a new career path which allows you to contribute in a world-class team environment
- You enjoy speaking with people and helping them address their insurance needs
- You want to work for a growing company that promotes flexibility and work-life balance
- You operate with a high degree of personal initiative, and thrive on your ability to resolve challenges
- You are able to adapt your work tactics toward proven business processes
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Account Manager - Oklahoma City, United States - Comma Insurance
Description
Job Description
Job DescriptionPosition Description: The Account Manager position is responsible for delivering a prompt, accurate and positive client experience while effectively advocating for client needs. Successful candidates for this position will support and service a wide range of personal lines accounts such as homeowners, umbrella, life, and auto insurance.Position Responsibilities:
Knowledge, Skills, and Abilities: Knowledge and Education Requirements -
401K retirement plan with company match Career development and advancement opportunities within a growing company Additional Information:
You Should Apply If:
If you are looking to challenge yourself, collaborate with an amazing team, and enjoy helping clients... Apply today and join our winning team
Compensation details: 18-22 Hourly Wage
PIc807e86d0b