Maria Collado Rivera

My experience in human resources includes recruitment, onboarding, and training. I have experience in HR functions, employee relations, policy implementation, and training development. Although I don't have the traditional educational background for this, I did learn through experience. I am passionate about meeting people where they are and helping them reach and communicate their goals.

Tango Public Relations I Oklahoma City, OK I March 2022 – Present

Account Coordinator

Account Coordinator

• Work in tandem with Tango PR’s management to oversee client projects and events 
• Communicate daily with project stakeholders and clients, which include OG&E, OKC Thunder, Supermercados Morelos, OKC Dodgers, MAPS, and more

Operations Analyst

• Identified areas to improve communication, brand, workforce management, and project tracking
• Transferred email web browser from Roundcube to Google Suite
• Created email accounts for all employees and sent them instructions on how to use Google Suite
• Provided IT support to supervisors and team in person and via linked tutorials for computer and smartphone to encourage effective usage of workplace technology
• Established a unified calendar system to provide internal and external scheduling, project tracking, quick access to meeting notes, and employee time tracking
• Designed a website using WIX
• Created an accessible and manageable storage space to store client merch and collateral
• Streamlined the social media process by creating a social media content calendar and linking content folders 
• Created a company handbook to include all processes, contacts, passwords, calendars, and more

Associate Producer

• Coordinate photo and video shoots for future print, video, digital, and intercompany content for OG&E, SFS High School, Latino Agency, MAPS, and more
• Locate and negotiate locations, talent, and vendors for video and photoshoots

Content Designer & Translator

• Provide bilingual copywriting services for OG&E, MAPS, OKC Thunder, and more to ensure their brand message was cohesive throughout their campaigns that targeted multigenerational Latinos

Event Coordinator & Stage Manager

• Created event maps using ExpoFP.com, PowerPoint, and Adobe InDesign 
• Prepared planning action items and run of the shows, assessed event needs, and addressed issues
• Coordinated with planning teams, managed vendor expectations, and selected brand ambassadors
• Collaborated with planning team and sponsors to create memorable and special VIP experiences
• Photographed events for social media posts and event reports
• Reported a post summary for every event we represented a client 
• Reports included the event description, impressions, demographics, collateral distributed, images of event and engagement, and evaluation of event that also included future recommendations
• Created and maintained events calendar and quarterly reports that include links to past events
• Included creating merch orders, setting timelines, assign duties, adding contacts for events, and linking planning notes
• Created post event surveys using Qualtrics and application forms using Google Forms 

Scissortail Community Development Corporation. I Oklahoma City, OK I December 2021 – March 2022

Associate Director of ChoiceMatters

(Unfortunately, the Walton Grant was not renewed, and my team and CEO were laid off.)

Grant Writer

• Conducted a literature review for the Governor’s Emergency Education Relief Fund II (GEER II) of $17 
  million to provide direct relief to students and families disproportionately impacted by COVID-19 through the award of tuition assistance scholarships to qualifying students (pending grant approval)
• Worked with the team to prepare the AFC grant report to increase participation rate in Oklahoma’s private school choice programs

Events Coordinator

• Coordinated with schools to assist them by conducting recorded interviews for the ChoiceMatters Summit
• Delegated with the Scissortail CDC team in preparations and operations of the National School Choice Expo in both Tulsa and Oklahoma City
• Stage Manager for the Anita Martinez Mariachi Festival

Community Outreach

• Cultivated relationships with parents in Shawnee, Edmond, Moore, Oklahoma City, and more to help them sustain and develop Parent Voice Chapters in their area
• Helped Parent Voice groups voice their concerns, come up with their own solutions, and provided them with tools and resources to help them meet their objectives
• Engaged and mediated Parent Voice group conversations on Facebook Messenger and GroupMe
• Learned and informed parents of current senate bills that would benefit their child's learning opportunities and increase accountability of school systems
• Provided OneApp support to parents needing assistance applying to charter schools

Media Strategist & Marketing Developer

• Established the LinkedIn company page and maintained social media company and program pages
• Created Phone 2 Action campaigns, sent email & text blasts using the NationBuilder platform, and tracked engagement
• Created marketing materials such as banners, event programs, stage projections, and composed the script for the Mistress of Ceremonies

Human Resources

• Created and published hiring posts on Indeed, conducted interviews, and onboarding

Latino Community Development Agency, Inc. I Oklahoma City, OK I July 2019 – November 2021

Human Resources Coordinator, June 2020 – November 2021

(This was a new role that did not exist prior to my being hired.)

Responsible for direct oversight of the Human Resources Department, including but not limited to hiring, benefits administration, record keeping, onboarding, and employee relations

• Assessed critical elements necessary to streamline HR and overall agency productivity and communication
• Created one cohesive company page via Indeed 
• Contacted relevant stakeholders to circulate our urgently hiring positions
• Digitized outdated paper systems for staff resources, hiring, onboarding, employee/client feedback, and enhanced the donation process
• Established agency image on Indeed career page
• Developed staff annual trainings and implemented a more advanced tracking system
• Created reports or data sets to answer specific inquiries from HR leadership
• Collaborated with directors and used employee feedback to determine agency needs 
• Pursued and applied for grants

Corporate Compliance Officer, July 2020 – November 2021

• Responsible for the compliance, staff training, policy implementation, management, and administration of HR policies, procedures, and programs
• Determined and implemented Quality Improvement Plans according to CARF standards
• Updated Business Practices & Program Standards according to CARF standards
• Developed annual staff training and implemented intuitive learning procedures for staff engagement
• Updated and developed new Quality Assurance plans that include accessibility plan, succession plan, technology plan, financial plan, risk management plan, corporate compliance plan, and cultural competency and diversity plan
• Managed, recorded, and investigated grievances

Health & Safety Officer, November 2021 – November 2021

• Responsible for health, safety, and security including but not limited to annual drills (tornado, fire, lockdown, bomb threat, etc.)
• Tracked inspections such as (ex: elevator inspections & fire marshal inspections)
• Collected, recorded, and attended to critical incidents
• Identified current and future vulnerabilities in procedures, infrastructure, and staff performance
• Tracked safety training and CPR & AED certifications
• Maintained records of equipment such as renewal dates, expiration dates, and inventory

Latino Community Development Agency, Inc. (Continued)

Latinos MPOWER Program Coordinator, July 2019 – June 2020

(This program was a statewide program with an emphasis on the counties of Oklahoma, Texas, and Tulsa.) 

• Directed the program, developed objectives, goals, and strategies, and implemented program initiatives 
• Supervised, trained, and directed the Health Educator in behavior change marketing and managing other aspects of the program
• Re-designed purchase plans to align with initiatives 
• Engaged with community leaders via in-person meetings to brainstorm and collaborate on promoting grassroots support and adoption of initiatives
• Engaged the Hispanic community in education and awareness of the dangers of tobacco use and promoted healthy living via behavior change messaging on social media (Facebook, Twitter, and Instagram)
• Recruited local businesses and organizations to promote healthy environments through the implementation of physical activity and adopting tobacco-free policies
• Participated in community events and activities to educate and promote tobacco-free living and offer quitting assistance through the Oklahoma Tobacco Helpline

HOPE Community Services, Inc. I Oklahoma City, OK I December 2018 – July 2019

Community Development Liaison

• Managed the organization’s website & social platform accounts by updating information, curating engaging content, & tracking analytics
• Aided in HOPE’s community expansion through marketing strategies & campaigns that specifically target lower-income individuals
• Supported the Executive Director by independently completing daily tasks such as generating company correspondence to stakeholders, gathering research & statistics for federal grants, & developing HOPE’s policies & procedures

University of Oklahoma I Norman, OK I August 2014 – December 2018

Graduate Research & Teaching Assistant

Researcher

• Conducted formative research, created literature reviews, peer-reviewed coworkers' research manuscripts, led independent & collaborative studies such as community-based participatory research, meta-analyses & systematic reviews
• Conducted focus groups & interviews in English & Spanish, transcribed & translated recordings, coded qualitative data, & ensured quality control of survey data entries. Developed, designed, & distributed marketing materials to community & community advocates based on research findings

Teacher Assistant

• Developed course curriculum each semester for undergraduate courses. Presented & taught curriculum while meeting the expectations of the courses’ professors. Graded assignments & provided prompt one-on-one feedback to students, which averaged 40 students per semester course

PUBLISHED WORK

Collado-Rivera, M., Branscum, P., Larson, D., & Gao, H. (2018). Evaluating the determinants of sugary beverage consumption among overweight and obese adults: An application of the integrative model of behavioural prediction. Health Education Journal.

Branscum, P., Collado-Rivera, M., Fairchild, G., & Qualls Fay, K. (2017). Do injunctive and descriptive normative beliefs need a value-laden multiplier in value expectancy models? A case series across multiple health behaviors. Health Behavior Research.

Dong, Y., Collado-Rivera, M., & Branscum, P. (2016). Native American diabetes prevention intervention programs: a systematic review. California Journal of Health Promotion.

Bhochhibhoya, A., Collado-Rivera, M., Branscum, P., & Sharma, M. (2015). The role of global mental health and Type-D personality in predicting alcohol use among a sample of college students. Alcoholism Treatment Quarterly.

Master of Science in Health Promotion 2016

Bachelor in Health & Exercise Science 2014

University of Oklahoma