- Reviews student records to ensure accuracy of data. Identifies discrepancies and resolves problems, referring complex issues to Records Analyst.
- Audits, updates and maintains records in student information system.
- Processes requests for student transcripts, enrollment and degree verifications, diplomas, address changes, and other student records requests.
- Provides enrollment and student record assistance in person to current, former, and prospective students. Researches academic records for current and former students.
- Processes graduation applications and certifications and may process diploma orders.
- Answers telephone and emails, typically as second-tier support, resolving complex or unusual matters for current and prospective students and third parties.
- Prepares weekly reports and correspondence.
- May provide work leadership to Records Associate
- May handle cash received for processing of requests.
- Performs other job-related duties as assigned.
- Higher Education experience.
- Service leadership skills including mutual respect, active listening, responsiveness, empathy, advocacy, and transparency.
- Must be a multi-tasker, extremely organized, and have the ability to work in a high-pressured environment, with strong interpersonal and problem-solving skills.
- Ability to clearly interpret and implement policies and procedures.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite.
- Experience with PeopleSoft and other student systems.
- Experience with Enrollment Services.
- Cover letter delineating the manner in which your work experience applies to the posting.
- Resume
- Salary History
- Transcript
- Three work references. The hiring department expects you to name current or past supervisors.
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Associate Administrator, Records
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Associate Administrator, Records
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Republic National Distributing Company Houston, United StatesRepublic National Distributing Company (RNDC) is a family-owned business with roots extending before Prohibition that has evolved into one of the nation's largest wine and spirits wholesalers. Our success is grounded in our core values of Family, Service, Accountability, Honesty, ...
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SCI Shared Resources, LLC Houston, United StatesOur associates celebrate lives. We celebrate our associates. · Consider the possibilities of joining a Great Place to Work · Schedules resources and automotive equipment relating to daily operations in support of a funeral home and/or care center. Ensures that adequate coverage i ...
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Dme Coordinator
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Records Associate II - Houston, United States - Houston Journal of Health Law & Policy
Description
Reviews student records and processes student record requests. Verifies and maintains student records, provides information to students and visitors, and resolves customer problems.
Job Duties
Qualifications
Associates and 3 years experience
Requires the ability and knowledge for analysis and interpretation of procedures, policies and practices attainable through specific education and/or training programs in a specialty or technical field. Advanced vocational or electronic skills or a basic knowledge of a professional field is required. An Associate's degree or certification/licensing in a technical specialty program of over 18 months and up to 3 years duration are characteristic of this field. Experience: Requires a minimum of three (3) years of directly job-related experience. Certification/Licensing: None.
Experience will not be considered in lieu of education.
Education will not be considered in lieu of experience.
The ideal candidate for this position should possess the following:
Incomplete applications will not be reviewed.
