Express Lane Manager - Houston, United States - Group 1 Automotive, Inc.

Group 1 Automotive, Inc.
Group 1 Automotive, Inc.
Verified Company
Houston, United States

3 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Overview:


Beck & Masten Buick GMC North* is part of fast growing Group 1 Automotive, a leader in automotive retail, and we are looking to add qualified
AUTOMOTIVE EXPRESS LANE MANAGER to our team.

In addition to competitive pay, we offer our associates the following benefits:

  • Health, Dental, Vision, Life, and Disability insurance
  • 401(k) plan with company match
  • Paid Time-Off
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

Responsibilities

  • Manage our Quick Lane technicians to ensure Client Process Flow.
  • Train, develop and motivate the service department staff and monitor their performance.
  • Ensure that common courtesy is shown to all customers by every service department employee to promote customer satisfaction.
  • Maintain daily sales and production records as required by dealership management.
  • Ensure that the service department meets all customer satisfaction (CSI) and financial goals.
  • Ensure proper repair techniques are being used.
  • Schedule training as necessary to properly repair and service vehicles.
  • Stay up to date on product changes and new products.
  • Ensure that all necessary shop equipment is in proper and safe working condition.
  • Understand and comply with federal, state, and local regulations that affect service department operations, such as hazardous waste disposal, OSHA righttoknow, etc.
  • Other duties may be assigned by management.
  • Demonstrates behaviors consistent with the Company's Values in all interactions with customers, coworkers, and vendors.

Qualifications

  • Two or more years of management experience in an automotive service department
  • Experience managing 15+ employees preferred.
  • Ability to work independently and be selfmotivated.
  • A desire to work in a commission, performancebased, environment.
  • Great attitude with highenergy personality.
  • Excellent customer service skills.
  • Professional appearance and work ethic.
  • Ability to work well in a process driven environment.
  • High school diploma or equivalent.
  • Valid driver license in the state that you will work and a good driving record.
  • ADP/CDK Experience a plus
  • Xtime Spectrum Experience a plus


Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates.

If you are in alignment with our values of integrity, transparency, professionalism and teamwork
- *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*_

  • Group 1 Automotive is an Equal Employment Opportunity employer._

Qualifications:

  • Two or more years of management experience in an automotive service department
  • Experience managing 15+ employees preferred.
  • Ability to work independently and be selfmotivated.
  • A desire to work in a commission, performancebased, environment.
  • Great attitude with highenergy personality.
  • Excellent customer service skills.
  • Professional appearance and work ethic.
  • Ability to work well in a process driven environment.
  • High school diploma or equivalent.
  • Valid driver license in the state that you will work and a good driving record.
  • ADP/CDK Experience a plus
  • Xtime Spectrum Experience a plus


Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates.

If you are in alignment with our values of integrity, transparency, professionalism and teamwork
- *All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*_

  • Group 1 Automotive is an Equal Employment Opportunity employer._
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