Customer Service Associate - Houston, United States - Eminence Relations Inc

Eminence Relations Inc

Verified Company

Houston, United States

2 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Benefits:

Company parties
Free food & snacks
Health insurance
Opportunity for advancement
Signing bonus
Training & development

Customer Service Associate

Things to consider:
Must be at least 18 yrs of age

Must live in Houston

Must not have any criminal record less than 7 yrs ago, misdemeanor is okay

Responsibilities:

Resolving customer complaints and concerns in a professional and courteous manner

Keeping records of customer interactions and transactions

Providing customers with product and service information

Identifying and escalating priority issues to the appropriate department

Maintaining a positive and professional attitude towards customers at all times

Collaborating with other departments to ensure customer satisfaction

Requirements:

High school diploma or equivalent required; associate or bachelor's degree preferred

Excellent communication skills, both written and verbal

Ability to multitask and prioritize tasks effectively

Strong problem-solving skills and ability to think on your feet

Ability to work independently and as part of a team