- Oversee CRM Strategy aligned with organizational goals and objectives.
- Lead a team of CRM and Owned channel strategists and analysts to ensure effective implementation of customer engagement initiatives.
- Utilize data analytics tools and platforms to track, measure, and optimize audience engagement metrics.
- Be a thought leader, always abreast of industry trends, emerging technologies, and best practices in customer engagement to continuously drive stronger business outcomes.
- Collaborate with cross-functional teams including media strategy, audience strategy, analytics, creative, and solution architects to translate strategy to actionable personalized activation opportunities.
- Develop and maintain relationships with key client stakeholders and agency and data partners to grow credibility and trust.
- Foster a culture of continuous learning, collaboration, and excellence within the client strategy team.
- Champion 1st Party data and drive forward initiatives to grow customer understanding by identifying more customers, capturing more zero-party data and data enrichment.
- Act as a liaison for how to best leverage existing MarTech (Activation, Identity, Cleanroom and CDP solutions) to maximize scale and effectiveness of customer strategy solutions.
Qualifications: - Bachelor's degree in marketing, communications, business administration, or related field; advanced degree preferred.
- 10-15 years in Proven experience CRM, Segmentation, Digital Strategy or related roles, with a track record of driving measurable results.
- Strong analytical skills with the ability to interpret complex data sets and draw actionable insights.
- Excellent leadership and team management skills, with the ability to motivate and inspire cross-functional teams.
- Strategic thinker with the ability to translate insights into actionable strategies and initiatives.
- Exceptional communication skills, both written and verbal, with the ability to effectively articulate ideas and concepts to diverse stakeholders.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously.
- Robust understanding of how audience strategies are activated via paid media and owned channels
- Passion and a commitment to delivering exceptional service to the client
Qualifications:
Additional InformationAbout Epsilon
Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit
When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:
- Our Culture :
- Life at Epsilon :
- DE &I:
- CSR :
Great People Deserve Great Benefits
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
\ #LI-DH1
REF229234N
-
Salesforce Tableau CRM Consultant
1 week ago
Georgia IT Inc Chicago, United StatesPosition- Salesforce Tableau CRM Consultant · Location- Chicago IL · Duration- Contract · Rate- DOE · Qualifications · • 3+ Years in Tableau CRM/Einstein/ Wave Analytics- · Salesforce · • 5+ years in Data warehouse and Business Intelligence with Any Self-Service BI Tool (Prefer ...
-
Salesforce Tableau CRM Consultant
5 days ago
Georgia IT Inc Chicago, United StatesPosition- Salesforce Tableau CRM Consultant · Location- Chicago IL · Duration- Contract · Rate- DOE · Qualifications · • 3+ Years in Tableau CRM/Einstein/ Wave Analytics- Salesforce · • 5+ years in Data warehouse and Business Intelligence with Any Self-Service BI Tool (Pr ...
-
Microsoft Dynamics CRM Administrator
2 days ago
Phaxis Chicago, United States(Looking for candidates in Chicago, Kansas City, St Louis, Denver, Las Vegas, and Nashville.) · The CRM Administrator will be hands on, driving high-quality CRM functionality for a variety of business units and internal stakeholders, including Sales, Marketing , and Finance and A ...
-
Microsoft Dynamics Administrator
2 days ago
Phaxis Chicago, United States****Looking for candidates in Kansas City, Denver, Las Vegas, Chicago, and Nashville**** · The successful candidate will be responsible for the development and management of the MS Dynamics Business Central CRM system. The CRM Admin will be the SME using their technical knowledge ...
-
Slate CRM Analyst
29 minutes ago
The Judge Group Chicago, United StatesServe as the functional and technical expert for the CRM's ongoing utilization and maintenance in the admission offices, working primarily with graduate admission leadership to incorporate the software's diverse feature set into the office's student recruitment and admission prac ...
-
Executive Assistant
3 weeks ago
Mack & Associates, Ltd. Chicago, United StatesA leading management consulting company located in Chicago, IL is seeking a versatile Executive Assistant to join their team. The Executive Assistant will handle complex calendars for a team of consultants and oversee all needs for meeting requests. This is a great opportunity fo ...
-
Medical Sales Representative
2 weeks ago
Performance Health Chicago, United StatesPerformance Health is seeking a Sales Consultant to join our Sales team. The geography of this territory is Chicago, northern Chicago suburbs, and Milwaukee. The candidate must reside in Chicago. · This position delivers sales results using a disciplined approach to sales. Regula ...
-
Wellness Account Executive
28 minutes ago
Terryberry Chicago, United StatesPosition Summary · Being Engaged is what we do at Terryberry, and what we offer the market. · Terryberry is searching for a Wellness Account Executive who will report to the Vice President – Wellness. Do you have a passion for Wellbeing? A history of success selling with Brokers ...
-
Sales Consultant
2 weeks ago
Universal Energy Solutions Chicago, Illinois, United States PermanentUniversal Energy Solutions is seeking a driven and results-driven Sales Consultant to join our team. As a Sales Consultant, you will be responsible for generating leads, building relationships with potential clients, and closing sales deals within the energy sector. Your primary ...
-
Revenue Manager
1 week ago
Preferred Hotels & Resorts Chicago, United States Full time RegularGENERAL SUMMARY · The Revenue Manager for PTG Consulting is responsible for providing services for assigned hospitality consulting projects. This role requires the ability to offer both a strategic approach and tactical execution based on client needs and scope of project with ...
-
CRM Development
3 weeks ago
InsideHigherEd Chicago, United StatesThe Highlights: As the Lead CRM Systems Development and Reporting Analyst, you will be a crucial member of our Admission Systems and Operations team. You will be responsible for providing high-level technical and development support to aid in workflow/process development, communi ...
-
Associate Client Solutions Manager
2 weeks ago
Epsilon Chicago, United States PermanentJob Description · About this Role · Our company is looking for an Associate Client Solutions Manager to help us develop winning media solutions, drive revenue, and increase client retention. In this collaborative client management role, you will build off a deep understanding of ...
-
Cloud Architect
4 days ago
Magenium Chicago, United StatesMagenium Solutions is in search of a Cloud Architect with o365/Exchange/Azure experience. · Qualifications: · Extensive knowledge of Microsoft Exchange/o365 · Experience with Azure , IAAS · Strong Active Directory knowledge · Experience with large scale exchange migrations ( ...
-
Client Service Associate, Institutional
6 days ago
Fiducient Advisors Chicago, United StatesFiducient Advisors provides tailored and personalized investment consulting services to clients such as retirement plan sponsors, endowments and foundations, private clients, and financial institutions. We operate with over 200 professionals nationwide, supporting our distinct pu ...
-
Account Executive
2 days ago
THE HEMP COLLECT Chicago, United States*CANNABIS, HEMP, D8, CBD EXPERIENCE REQUIRED · WHO WE ARE: · We make incredible cannabis products for the open market that are compliant, safe, and effective. We are passionate about spreading plant medicine, and building something great together. We value building long term rela ...
-
Project Coordinator
3 weeks ago
Mack & Associates, Ltd. Chicago, United StatesA boutique consulting firm with a powerful mission is seeking a highly motivated, enthusiastic, and detail-oriented Project Coordinator to join their dynamic team. In this pivotal role, you will provide essential support to executive leadership, ensuring the seamless delivery of ...
-
Account Executive
1 week ago
Pivotree Chicago, United StatesPosition Summary · As an Account Executive with a specialized focus on acquiring new logos, your primary responsibility is to drive revenue growth by identifying, prospecting, and closing new business opportunities. You will leverage your strong sales acumen and strategic thinki ...
-
Creative Director
1 week ago
VMLY&R Chicago, United StatesDescription · Position at VMLY&R Who we are: · At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merg ...
-
Sales Representative
1 week ago
Ragan Communications and PR Daily Chicago, United StatesJob Type: Full Time, Remote · Salary: $70,000+ (Commission and bonus are additional) · Location: East Coast or Chicago area preferred · Join our successful team and thrive in our rapidly growing business. Ragan Communications is searching for an individual prospector to land sale ...
-
Account Executive
1 week ago
Launch Consulting Chicago, United StatesBe a part of our success story. Launch offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. Through competitive salaries, outstanding benefits, internal advancement opportunities, and recognized community involv ...
Vice President Strategic Consulting CRM - Chicago, United States - Epsilon
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Job Description
On-site in Chicago (mix of client and agency office), min of 3 days per week
Key Responsibilities: