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    Regional Operations Specialist - Denver, United States - Senior Living

    Senior Living
    Senior Living Denver, United States

    1 day ago

    Default job background
    Description
    Are you a Road Warrior looking to see the country, all while caring for some amazing senior residents?

    Come and be part of something Amazing and Apply today Ideal location would be anywhere near a major airport for easy travel.

    Purpose
    The Operations Specialist leads and directs the overall operation of the assigned Community in accordance with residents' needs,
    government regulations, and Sinceri Senior Living policies and procedures. This position
    maintains excellent service
    quality, and high occupancy, and meets corporate financial goals within established budgetary guidelines.

    Minimum Eligibility Requirements
    A proven track record of success as an Administrator at a Retirement, Nursing Home, or Assisted Living Facility

    Bachelor's degree in a related
    field preferred

    Must be licensed
    in good standing
    if required by the State Licensing Authority

    Must be able to flourish
    in a constantly changing work environment

    Must be able to communicate effectively with residents, families, staff, vendors, and the general public

    Must meet all health
    requirements, including TB

    Must be able to perform
    duties and responsibilities (Essential Job Functions) with or without reasonable accommodation

    Must pass a criminal background check

    Must have compassion for and desire
    to work with the elderly

    Essential
    Functions
    Overall

    Manage assigned
    community to ensure optimal
    performance in the absence
    of a permanent Administrator or other key position

    Participate in the recruitment, hiring, and training of permanent Administrator for an assigned community

    Community Management

    Work with the Community
    management staff and corporate
    staff in planning all aspects of Community operations, including setting
    priorities and job assignments

    Monitor each department, communicate and interpret policies, evaluate performance, provide feedback, and assist coach, and discipline staff as necessary

    Responsible for cleanliness and maintenance of the Community and grounds

    Ensure the safety
    of residents, their visitors,

    and staff regarding
    Infection Control, Fire,
    and Safety policies
    and procedures

    Quality Assurance

    Conduct
    routine inspections of services
    being provided to ensure the highest quality
    Compliance

    Maintain current
    knowledge of State Regulations and ensure compliance in all surveys conducted by licensing authority

    Resident

    Care

    Ensure programming is effectively managed
    and marketed (special
    care, companion living, therapies, wellness, etc.)

    Community

    Staffing

    and

    Retention

    Select
    qualified, appropriate candidates for employment

    Ensure training
    and incentive programs are in place and working properly

    Monitor
    employee morale, maintaining a high level
    of team spirit and unit cohesion

    Ensure compliance with employment laws and company
    policies

    Manage
    turnover

    Maintain
    network or recruitment sources

    Business

    Management

    Manage Community budgets. Monitor labor
    costs, raw food costs, accounts receivable, accounts payable,
    and payroll in concert
    with Sinceri Senior Living Accounting and Operations Staff. Appropriately handle and safeguard Community funds

    Ensure compliance with all procedures when it comes to all revenue, expenses, and payroll

    Ensure Accounts Receivable are collected

    Sales,

    Marketing,

    and

    Revenue

    Ensure
    optimum/maximum occupancy, revenue, and profitability for the community

    Develop
    and implement a sales and marketing
    plan

    Keep abreast of market trends and competition

    Maximize
    occupancy, and efficiency of payor mix, and develop all Community staff
    members as marketers of the Community

    Guide, manage and mentor sales and marketing
    to effectively reach occupancy and revenue goals

    Effectively perform all phases of the internal

    sales process:
    inquiry

    calls, pre-tour, tour, and post-tour (closing)

    Create a culture
    that trains and supports all community
    staff to participate in the internal
    sales process

    Effectively perform all phases of external relationship-building/partnering with referral sources

    Promote occupancy and revenue growth through effective, planned events
    with the community at large, residents,

    and families

    Community

    Relations

    Develop positive
    relationships with State regulators, the community at large, families, and residents on behalf
    of the Community
    and Sinceri

    Develop
    partnerships with professional organizations and associations

    Customer

    Service

    Responsible for ensuring
    that all employees
    are providing excellent customer
    service to internal and external customers

    Residents

    Rights

    Ensure
    compliance and understanding of all regulations regarding residents' rights

    Training

    Responsible for ensuring
    that employees attend all required
    in-service training

    Provide in-service training as needed

    Why You Should Work With Us:
    At Sinceri Senior Living, we are a fun loving, employee-centric company like no other Maybe that's why we have been certified by our employees as a Great Place to Work

    for our 5th Year in a row. Create your career with us and learn about all the career growth opportunities we offer.
    Have we sparked your interest yet? Apply online and join our wonderful team. Questions about the application process? Come visit us and our staff will be happy to assist you
    Sinceri Senior living is proud to be an Equal Employment Opportunity employer.

    We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

    Minors must be at least 16 years of age to be employed by Sinceri Senior Living.

    Candidates submitted by unsolicited 3 rd

    party recruiters will not be considered.

    #J-18808-Ljbffr
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