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    Desktop Support Engineer - Raleigh, United States - Axiom Technologies

    Axiom Technologies
    Axiom Technologies Raleigh, United States

    2 weeks ago

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    Description
    Axiom Technologies

    is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at

    Roles and Responsibilities:
    Computer OS/Peripherals troubleshooting
    Handling Different PC Operating Systems ( Windows 7/8 and 10)
    Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
    Basic knowledge of SOE and group policies
    Printer support
    Good knowledge of MS Office tools installation & troubleshooting
    Excellent customer service and people skills
    Field experience supporting a variety of technologies and services
    Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
    Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
    IT Skills andExperience
    Windows 7 & 10, MS Office 2010/2013/2016/365
    Ability to communicate regarding technical issues with clients
    Ability to drive to client locations
    Ability to work overtime as required
    Ability to drive long distances, and occasional overnight assignments within other geographies
    Must be able to pass annual criminal and motor vehicle background

    In-depth knowledge of:
    Microsoft Office applications
    PC/Laptop hardware
    PC/Laptop peripherals, including printers
    IT Qualifications

    At least two of the following:
    Bachelor of Engineering – Computer Science, Bachelor of Technology – Computer Science, Master of Computer Applications
    MCP certification
    Experience in a similar role
    1-3 years of relevant experience
    Experience in the medical field is preferred but not compulsory
    Have a car to travel to spoke sites
    Willing to work in shifts roster (Morning, afternoon, and night shift).
    What next?
    If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to
    Job Features

    Job Category

    Technical
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