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Support Specialist IT
1 week ago
Volvo Group Greensboro, United States ProfessionalTransport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfec ...
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Desktop Support Specialist
2 weeks ago
HCLTech Greensboro, United StatesDesktop Support Technician · Greensboro, NC · Full time position · Job Description:- · As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibili ...
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Peer Support Specialist
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Addiction Recovery Care Morehead, United States Full timeABOUT ADDICTION RECOVERY CARE · At Addiction Recovery Care we incorporate the best practices of clinical drug addiction treatment. We provide addiction recovery that works with a commitment to provide hope and freedom to those suffering from addictions. Our passion is to restore ...
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Customer Support Specialist
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PartnerHero Greensboro, United States Full timeAbout Us · A little about us. We connect talented people globally with innovative companies who want to build, transform, and scale their operations. We provide talented global teams, strategic expertise, and seamlessly integrated technology to extend the positive impact good bu ...
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Customer Support Specialist
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Technical Support Specialist
2 days ago
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Certified Peer Support Specialist
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Field Service Support Specialist
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Morris Business Solutions Greensboro, United StatesJob Description · Job DescriptionMorris Business Solutions is the premier office technology provider in North and South Carolina, is actively looking for a dedicated Field Service Support Specialist to join our team. The ideal candidate for this role will be responsible for assis ...
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electrical applications support specialist
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AFP Industries Inc Greensboro, United StatesJob Description · Job DescriptionThis position supports the hydraulic sales team with sales growth by the promotion of electrical automation products and technologies to customers, aiding with pre/post sale support. · Essential Duties and Responsibilities: · Build positive relat ...
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Family Support Specialist for R2R
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Communities In Schools North Carolina Greensboro, United StatesJob Description · Job DescriptionAbout Communities In Schools of North Carolina:At Communities In Schools, we are "all-in" for kids. It is our passion– it is our mission. As the State Office for North Carolina, we deliver CIS programs across the state and we collaborate with loca ...
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Customer Support Specialist II
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PartnerHero Greensboro, United StatesJob Description · Job DescriptionAbout Us · A little about us. We connect talented people globally with innovative companies who want to build, transform, and scale their operations. We provide talented global teams, strategic expertise, and seamlessly integrated technology to ex ...
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HR Specialist
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Purchasing Assistant
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Financial Accountant
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Radiant Ventures Greensboro, United StatesHAPEKO is the premier address for specialists and executives in Germany. The focus of our work is to connect professionals and executives who are seeking a career change with suitable companies. HAPEKO has a nationwide presence with over 20 locations. · Our client is a long-stan ...
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IT Support 2nd and 3rd Level
1 week ago
Omega Enterprises Greensboro, United StatesAn attractive salary package, flexible working hours, and modern IT systems are just some of the benefits of this position. Our client is looking to expand their IT support team and is therefore seeking an experienced IT support specialist (m/f/d) for a permanent position. ...
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Specialist in Neurology wanted for practice"
1 week ago
NovaWorks Solutions Greensboro, United States160 square meters, the layout of the practice with approximately 10 rooms (diagnostics, doctor's offices, laboratory, office, waiting room, 2 restrooms) is also suitable for operation with 2 doctors (m/f/d) · The current number of employees is five. All are part-time, but can and ...
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Senior physician
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Training as a specialist in computer science
1 week ago
Stellar Innovations Greensboro, United StatesJob Description · Here's how your 2.5 to 3-year training will go: · Start together in the introductory workshop, where you will get to know comdirect - a brand of Commerzbank AG - and other trainees and network directly within the bank · Alternate between vocational school days a ...
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Market Manager Assistant
1 week ago
Sapphire Enterprises Greensboro, United StatesLocation: 85298 Scheyern | Contract type: Full-time/Part-time, permanent | Job ID: 787359 · What you will be doing: · You want to take on responsibility as a leader? Then become the right hand of our store management in all tasks and even step in as a substitute when needed. You ...
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IT Support Specialist
2 weeks ago
ABS Kids Kernersville, United StatesABS Kids has an opening for an IT Support Specialist to join our support team in a hybrid role. We are currently seeking candidates who live in or near Kernersville, NC. · Our Administrative Support team members play a vital role in advancing our mission to make a difference in ...
Help Desk Support Specialist - Greensboro, United States - iSpace, Inc.
Description
,
We have an immediate opening with one of our direct client, please find below the job description. Let me know if you are interested.
Support Desk Specialist L3
Location: Greensboro, NC (100% onsite)
12 Plus Months Contract
Type:W2
Daily Tasks Performed:
The Deskside Support Technician plays a crucial role in ensuring the smooth operation of an organization's IT infrastructure by providing technical assistance and support to end-users at their physical workstations.
• This role involves addressing a wide range of technical issues, troubleshooting hardware and software problems, and assisting users with technology-related queries to maintain productivity and minimize downtime.
• Responsibilities:
o Technical Support:
• Provide hands-on technical assistance to end-users for hardware, software, and network-related issues.
• Diagnose and troubleshoot problems related to desktops, laptops, peripherals, and mobile devices.
• Install, configure, and maintain operating systems, applications, and software updates.
o Hardware Maintenance:
• Set up and deploy new computers, laptops, and other hardware devices.
• Perform hardware repairs and upgrades, including memory, hard drives, and other components.
• Collaborate with procurement to order replacement parts and equipment as needed.
o Software Support:
• Assist users in installing, configuring, and updating software applications.
• Troubleshoot software errors, compatibility issues, and system crashes.
• Provide guidance on software usage and best practices.
o Audio Video Support:
• Provide basic AV and conference room setup service, troubleshooting and meeting support during business hours and as requested
• Conduct quarterly room checks of conference rooms. Escalate issues accordingly.
o . Remote Support:
• Utilize remote access tools to provide technical support to users who are off-site or working remotely.
• Resolve software-related problems and assist with remote setup and configuration.
o Problem Resolution and Escalation:
• Log all technical issues and resolutions accurately in the ticketing system.
• Escalate complex issues to senior IT staff or specialized teams as needed.
• Follow up with users to verify successful resolution and gather feedback.
o Hardware Inventory and Asset Management:
• Maintain accurate records of hardware and software inventory.
• Track the allocation, movement, and disposal of IT assets.
Working Conditions: 100% on site. This role may involve working during regular business hours and occasionally providing after-hours support in case of emergencies or critical issues.
• High school diploma or equivalent; technical certifications or a degree in IT-related fields are a plus.
• Proven experience in providing deskside support, technical assistance, and troubleshooting.
• Proficiency in operating systems (Windows, and productivity software like Microsoft Office 365).
• Familiarity with networking concepts, hardware components, and peripheral devices.
• Strong problem-solving skills and the ability to communicate technical information to non-technical users.
• Customer-oriented attitude with excellent interpersonal and communication skills.
• Time management skills to prioritize and manage multiple tasks effectively.
• Knowledge of IT security best practices and data protection.
