Jobs
>
Portland

    DTC Customer Service Coach - Portland, United States - On

    On
    On Portland, United States

    Found in: beBee S2 US - 3 weeks ago

    Default job background
    Full time
    Description

    Team for Career Site

    Customer Service

    In short

    As a Customer Service (we call it Happiness Delivery) Coach at On, your mission is to build a strong and high-performing workforce in collaboration with our internal team and global partners. Your goal as a Coach is to ensure new hires have a smooth and consistent training journey and continue to be high performers throughout their time with On. Each step along the way, you will aim to WOW new starters and provide the necessary resources for every new Happiness Deliverer to be successful.

    Your mission

    – Collaborate closely with the Direct-to-Consumer (DTC) Coaching Lead and Leadership across different regions to facilitate the seamless onboarding of new team members, ensuring consistent training practices and alignment with global standards.

    – Create and maintain comprehensive training documentation using our e-learning tools.

    – Develop and execute effective training plans for various audiences, including new external and internal hires as well as leadership positions.

    – Elevate the knowledge and skills of our experienced team members by designing and delivering ongoing training sessions focused on enhancing their familiarity with our systems, tools, and best practices.

    – Plan and lead regular "open" training hours that offer continuous learning opportunities for DTC teams; identify skill gaps and design targeted training programs to address them effectively.

    Your story

    – 1+ years of experience in leadership, training, quality review, and/or coaching

    – Experience using CRM platforms and order management tools: Salesforce and Microsoft D365 a plus

    – History of success in coaching, training, or development roles, preferably in a customer service environment

    – Proven ability to inspire and motivate individuals at various skill levels.

    – Comfortable leading training sessions and providing constructive feedback

    – Strong organizational skills with the ability to manage and prioritize multiple tasks and projects simultaneously

    – Able to work in a dynamic environment and can adapt quickly to changes in priorities and strategies

    – Exceptional written and verbal communication skills. Able to convey ideas in a clear, concise, and engaging manner

    This role is full-time and may include weekends (subject to change to meet team needs). Work hours average 8 hrs/day, 5 days/week between 6am-6pm, Monday-Sunday, and may include at least one weekend work day.

    Meet the team

    You will work with a core team at our North American HQ in Portland, Oregon and interact regularly with our Happiness Delivery teams around the world. During your work day, you will work with our HR and learning and development systems and with your team of Coaches to create a powerful and impactful training program.


  • The Staff Pad

    Counselor III, Associate

    Found in: SonicJobs Direct Apply US - 2 days ago


    The Staff Pad Portland, United States Full time

    The Staff Pad is looking for a Counselor III in Portland, Oregon. The Counselor III, Associate provides and coordinates a wide range of supportive and therapeutic mental health services for a caseload of adults with severe mental illnesses and addiction issues. This position coll ...

  • Penske Truck Leasing

    Customer Service Representative Fueler/Washer

    Found in: SonicJobs Direct Apply US - 4 days ago


    Penske Truck Leasing Portland, United States Full time

    43 Hemco Rd South Portland ME 04106 2nd Shift · What's the Job? · Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe ...

  • Penske Truck Leasing

    Diesel Mechanic/Technician I

    Found in: SonicJobs Direct Apply US - 1 day ago


    Penske Truck Leasing Portland, United States Full time

    Looking for a technician position? · Ready to accelerate your career while helping our customers move forward? · As a technician at Penske, you'll do exactly that. At our Gresham branch, you'll perform preventative maintenance and repairs of all levels on the newest and best main ...

  • Diamond Dynamics

    Job coach

    Found in: Orion Innovations US - 1 week ago


    Diamond Dynamics West Haven-Sylvan, OR, United States Freelance

    In the project "Training Paths NRW", we aim to recruit and support individuals interested in dual vocational training who are currently not in a training program. Our goal is to assist them in finding and securing an apprenticeship. As part of our coaching services, we also work ...

  • Viridian Staffing

    Sales Manager

    Found in: Zoho Direct Apply - 4 days ago


    Viridian Staffing Vancouver, United States

    Viridian Staffing's Client is looking for an experienced Cannabis Retail Sales Manager for a Retail Store in the Vancouver, Washington, Area. · Founded in 2013, Viridian Staffing ) is the original, professional staffing, recruiting, and HR consulting firm solely dedicated to org ...

  • Legacy Health

    Manager, Crisis Intervention Services

    Found in: Indeed US C2 - 4 days ago


    Legacy Health Portland, United States Full time

    Overview · Manages the daily operational activities of Crisis Intervention Services in Unity's Psychiatric Emergency Service that is in alignment with the mission, values and objectives of Unity Center for Behavioral Health. Management is in close partnership with nursing and pr ...

  • Yakima Valley Farm Workers Clinic

    Clinic Nurse Supervisor

    Found in: Indeed US C2 - 4 days ago


    Yakima Valley Farm Workers Clinic Portland, OR, United States Full time

    Job Brief · Clinical Nurse Supervisor Portland, OR · Employment duration: · Full time · Exempt Status: · Exempt · Offer Relocation?: · Yes · ID: · 12797 · Join our team as a Clinical Nurse Supervisor at Rosewood Family Health Center and be part of a healthcare organization that b ...

  • Paul Mitchell Schools

    clinic classroom learning leader

    Found in: MyJobHelper US C2 - 4 days ago


    Paul Mitchell Schools Portland, OR , USA, United States

    Paul Mitchell The School Portland is seeking a qualified Clinic Floor Leader to join our family With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our One Size Fits All and Be Nice culture creates a uniquely wonderful learning environmen ...

  • Vale Group

    Bank Branch Manager

    Found in: Indeed US C2 - 4 days ago


    Vale Group Portland, United States Full time

    Be sure to follow our LinkedIn company page for the latest updates on all our open jobs · We are seeking an experienced and highly driven professional to enhance the strategic development of our organization. This critical role requires an individual who is both analytical and ar ...

  • Astound Broadband Business Solutions

    Enterprise Account Executive

    Found in: Talent US A C2 - 4 days ago


    Astound Broadband Business Solutions Portland, OR, United States, Full time

    Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a ...

  • Sport Clips

    Licensed Salon Manager

    Found in: ClickTrader US C2 - 3 days ago


    Sport Clips Portland, United States

    Our locally-owned Sport Clips location at Mall 205 is looking for a Store Manager to join our fun and family-oriented team. · Description: · As the Manager, you will build a team and foster a culture focused on achieving excellent salon results through great customer service and ...

  • Oregon Public Schools

    paraeducator professional learning specialist, specialized instruction support

    Found in: Careerbuilder One Red US C2 - 2 days ago


    Oregon Public Schools Portland, OR , USA, United States

    The Multnomah Education Service District School Improvement Services Department strives to support the improvement of student achievement by providing professional development for teachers, instructional coaches, and district and school leaders. This support is provided through w ...

  • Multnomah Education Service

    paraeducator professional learning specialist, specialized instruction support

    Found in: Careerbuilder One Red US C2 - 2 days ago


    Multnomah Education Service Portland, OR , USA, United States

    The Multnomah Education Service District School Improvement Services Department strives to support the improvement of student achievement by providing professional development for teachers, instructional coaches, and district and school leaders. This support is provided through w ...

  • DrSnip - The Vasectomy Clinic

    Clinic Supervisor

    Found in: MyJobHelper US C2 - 6 days ago


    DrSnip - The Vasectomy Clinic Portland, United States

    Clinic Supervisor · THE ORGANIZATION · DrSnip is an outpatient vasectomy clinic that prioritizes quality clinical care and a best-in-class patient experience. Our team is passionate about providing superior service to patients and educating the public about vasectomy. Our missi ...

  • apree health

    family nurse practitioner

    Found in: Careerbuilder One Red US C2 - 2 days ago


    apree health Portland, OR , USA, United States

    Nurse Practitioner, Family Medicine - PRN · About Role · As a provider at Vera Whole Health, you are focused on building strong relationships with your patients to address their needs beyond their symptoms. You meet with 10 to 15 patients each day for 30 to 60 minute appointments ...

  • Market of Choice

    portland - regional hr coordinator

    Found in: MyJobHelper US C2 - 4 days ago


    Market of Choice Portland, OR , USA, United States

    We are seeking a motivated teammate to join our Corporate HR team This is an exciting opportunity to provide on-site regional HR coaching, training and support to our Portland Area stores · Who Are We? · Market of Choice is a growing, family-owned, local grocery company with 11 s ...

  • HCL Technologies Ltd.

    specialist

    Found in: MyJobHelper US C2 - 4 days ago


    HCL Technologies Ltd. Columbia County, OR, USA, United States

    Job Description (Posting). · This position assists end users with technical support of desktop computers, applications, and related technologies. Interaction with multiple levels of end users, managers, VIP s and local technical staff is required. · The Field Services Deskside En ...

  • Equitable

    retirement planning associate

    Found in: MyJobHelper US C2 - 4 days ago


    Equitable Portland, OR , USA, United States

    Retirement Planning Associate - Retirement Benefits Group - OR, Portland PIN\_45175 ) · **Primary Location** : UNITED STATES-OR-Portland · **Organization** : Equitable Advisors · **Description** · Equitable Advisors is a leading firm in the financial services and insurance indust ...

  • Portland State University

    assistant director for disability resource center

    Found in: MyJobHelper US C2 - 4 days ago


    Portland State University Portland, OR , USA, United States

    The Assistant Director (AD) of the Disability Resource Center (DRC) provides direct student service, supplements department management, supervision, and leadership, and provides education to the campus community. · The AD role would be split in the following ways: · Direct Studen ...

  • HCL Technologies Ltd.

    senior specialist

    Found in: MyJobHelper US C2 - 4 days ago


    HCL Technologies Ltd. Columbia County, OR, USA, United States

    Job Description (Posting). · Title: Desktop Support · Location: Portland OR · Rate: $30/hr · Job Description: · This position assists end users with technical support of desktop computers, applications, and related technologies. Interaction with multiple levels of end users, mana ...