- Installs equipment in businesses in accordance with established standards and procedures; always maintains safety and professionalism.
- Designs equipment installation process utilizing a thorough knowledge of equipment and its capabilities.
- Ensures IT department goals are met by managing and prioritizing IT help desk tickets.
- Performs level-one troubleshooting analysis on desktops, laptops, printers, wireless networks, phones, emails, and audio-visual systems.
- Manages and ensures the streamlined operation of the IT department in alignment with the business objectives of the organization.
- Provides a thorough explanation of equipment, its capabilities, and operation to the customer; responds to all questions in a courteous and knowledgeable manner.
- Accurately completes all necessary paperwork including but not limited to work orders, service orders, time logs, and emergency information schedules.
- Maintains inventory control of assigned equipment to ensure adequate stock levels; participates in form inventory process on a regularly scheduled basis.
- Maintains control of all assigned company property and ensures that equipment is always maintained in safe operating condition.
- Exhibits appearance and conduct in accordance with established company standards to present a professional image to customers and the general public; maintains the highest degree of decency, honesty, and integrity.
- When on call, ensures availability by telephone or pager contact at all times for service calls.
- Assists in monitoring environments to identify and communicate issues which may affect the quality, efficiency, performance, or execution of business processes utilizing available monitoring tools.
- Oversees backup software, tape rotation, system restore procedures and all aspects of server backups.
- Oversees provision of end-user services, including help desk and technical support services.
- Work closely with the IT Director and other departments and business units to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization.
- Performs other related duties as assigned by management.
-
Client Support Specialist
7 hours ago
U.S. Legal Support Miami, United States Regular Full timeAre you customer service driven, can communicate effectively and adaptable? Do you like to problem solve and have a desire to help people? · U.S. Legal Support seeks a Client SupportAnalyst that has strong listening skills, has a keen eye for detail, and has excellent problem-sol ...
-
Travel CT Technologist
4 days ago
HealthCare Support Hialeah, United StatesHealthcare Support is seeking a travel CT Technologist for a travel job in Hialeah, Florida. · Job Description & RequirementsSpecialty: CT Technologist · Discipline: Allied Health Professional · Start Date: 07/01/2024 · Duration: 13 weeks · 36 hours per week · Shift: 12 hour ...
-
IT Support Technician
1 week ago
Southern Winds Hospital Hialeah, United StatesJob Description · Job DescriptionJob descriptionSWH is looking for an IT support assistant who oversees setting up, managing, and troubleshooting the technology systems that the hospital uses to maintain computer and software networks. Maintain and improve the technical systems o ...
-
Client Support Specialist
3 weeks ago
U.S. Legal Support Miami, United StatesAre you customer service driven, can communicate effectively and adaptable? Do you like to problem solve and have a desire to help people? · U.S. Legal Support seeks a Client Support Analyst that has strong listening skills, has a keen eye for detail, and has excellent problem-so ...
-
Client Support Associate
1 day ago
Mohabel Enterprises North Miami, United StatesMohabel Enterprise is a telecommunication-based consulting sales and marketing firm. We help our client's popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. · We are looking for a ...
-
Shop Support/Porter
1 week ago
BMS Partners Hialeah, United StatesJob Description · Job DescriptionMulti-line dealership selling Kawasaki, Suzuki, KTM (Motorcycles, ATV's, Dirt Bikes, Scooters, Side By Sides and Jet Skis). · We are looking to hire a powersports industry LOT PORTER (shop support). · REQUIREMENTS - THIS JOB IS LABOR INTENSIVE. Q ...
-
Recruiter / HR Support
5 days ago
Ascendo Hialeah, United StatesThis position must have a good knowledge of all clerical and specialized functions in the company and a basic understanding of the company's organizational structure. The Recruitment Department's mission is to find the best candidates for the organization and provide a positive e ...
-
Specialist, Provider Support
4 days ago
Cano Health Hialeah, United StatesIt's rewarding to be on a team of people that truly believe in making an impact · We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us. · Job Summary · Provide utilization oversight, MRA and HEDIS support ...
-
Software Support Specialist
3 weeks ago
Car-Part Hialeah, United StatesJob Description · Job DescriptionPrimary Purpose: Provide client support and technical issue resolution via remote access software tools, email, phone, and messaging · Major Tasks and Responsibilities: · 1) Provide support to assigned customers using Car-Part software and service ...
-
Client Support Representative
6 days ago
The Ward Law Group, PL Hialeah, United StatesJob Description · Job DescriptionCompany Description · The Ward Law Group, voted best places to work for the past two years is where your work really matters Where serving the community and genuinely driving results have made us a leader in personal injury. We offer an innovated ...
-
Customer Service Support MRO
4 days ago
Lufthansa Group Hialeah, United States**Customer Service Support MRO** · A great opportunity to gain entry into the aviation industry with the leading provider of aircraft maintenance, repair, overhaul and modification services and experience. · Learn the day-to-day administrative operations in Customer Service Sup ...
-
IT Help Desk Support Specialist
1 day ago
Chivari Llc Hialeah, United StatesJob Description · Job DescriptionBenefits:Dental insurance · Health insurance · Vision insurance · We are seeking an experienced IT Help Desk Support Specialist to join our team. The ideal candidate will have a solid foundation in IT support, with the ability to provide timely an ...
-
IT Help Desk Support Specialist
6 days ago
Chivari Llc Hialeah, United StatesJob Description · Job DescriptionWe are seeking an experienced IT Help Desk Support Specialist to join our team. The ideal candidate will have a solid foundation in IT support, with the ability to provide timely and effective technical assistance to end-users across various commu ...
-
sales admin support processor
1 week ago
JobSquad Staffing Solutions Hialeah, United StatesJob Description · Job DescriptionThe JobSquad Solutions Team is currently looking for a SALES SUPPORT ADMINISTRATOR to work at a company located in the HIALEAH areaJob Title · SALES ADMIN SUPPORT PROCESSORPosition Location · HIALEAH Pay/hours for the position · $18 - $20 · Requir ...
-
IT Help Desk Support Specialist
4 days ago
Chivari Llc Hialeah, United StatesBenefits: · Dental insurance · Health insurance · Vision insurance · We are seeking an experienced IT Help Desk Support Specialist to join our team. The ideal candidate will have a solid foundation in IT support, with the ability to provide timely and effective technical assistan ...
-
Client Support Team Lead
4 days ago
The Ward Law Group, PL Hialeah, United StatesJob Description · Job DescriptionCompany Description · The Ward Law Group, voted best places to work for the past two years is where your work really matters Where serving the community and genuinely driving results have made us a leader in personal injury. We offer an innovated ...
-
WSC or Case Managers
19 hours ago
Advanced Support Coordination Servi Hialeah, United StatesJob Description · Job DescriptionDuties as a Case Manager. Must be approved by APD/ AHCA and the State of Florida. · This is a vacancy that takes 3 or 4 months to be approved by State of Florida. Responsibilities include Cost Plan management (Working with IConnect)., Creating Sup ...
-
IT Support
5 days ago
Paramount Pictures Doral, United StatesPress Tab to Move to Skip to Content Link · Select how often (in days) to receive an alert: · The candidate for IT Support will be self-motivated, hands-on, and customer service oriented. · Perform troubleshooting, repair, and installation of desktop and server equipment for broa ...
-
Technical Support Specialist
4 weeks ago
Sigook Medley, United StatesOur client is a technology-driven, electronics manufacturing company in the rapidly evolving security access and access control industry. We are looking for a Tech Support Specialist that is dedicated and self-starter with an interest in a long-term career. · *Below are the job d ...
-
Nursing specialist
2 weeks ago
Stellar Enterprises Hialeah, United StatesEveryone is talking about nursing - we are doing it. Always close to the people, with a lot of joy, but also with the necessary seriousness, we are true believers in nursing and living. We dare to say this, because our satisfied customers trust us. Our secret? No secret: We can n ...
IT Support - Hialeah, United States - Mosaic Companies, LLC
Description
Job Description
Job DescriptionMosaic Companies is searching for a driven and hands-on IT Support Technician to run installs, upgrades, maintenance, and overall support of our technology equipment and software. This person would be the first contact for support of computers, telephony, audiovisual, and security. Always professional, the role will manage all system backups and procedures while meeting established guidelines and procedures.
Scope of role
