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    IT Support Technician - Hialeah, United States - Southern Winds Hospital

    Southern Winds Hospital
    Southern Winds Hospital Hialeah, United States

    1 week ago

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    Description

    Job Description

    Job DescriptionJob description

    SWH is looking for an IT support assistant who oversees setting up, managing, and troubleshooting the technology systems that the hospital uses to maintain computer and software networks. Maintain and improve the technical systems of a company to ensure all employees have the technology they need to complete their work and the organization's important files and information remain safe and intact.

    Responsibilities:

    • Review diagnostics and assess the functionality and efficiency of systems
    • Implement security measures
    • Monitor security certificates and company compliance with requirements
    • Offer technical support to company staff and troubleshoot computer problems
    • Install and update company software and hardware as needed
    • Anticipate and report the cost of replacing or updating computer items

    Skills and qualifications:

    A variety of soft skills, technical skills, and industry knowledge to provide the most efficient and comprehensive support they can. These skills include:

    • Working knowledge of relevant operating systems, software, and programming
    • Excellent problem-solving and critical thinking skills
    • Keen attention to detail
    • Good organization, time management, and prioritization
    • Efficient troubleshooting abilities
    • Effective communication skills, including speaking, writing, and active listening
    • Great customer service and interpersonal skills

    SWH provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    Job Type: Full-time

    Pay: $ $23.00 per hour

    Benefits:

    • Dental insurance
    • Employee discount
    • Flexible schedule
    • Health insurance
    • Life insurance
    • Paid time off
    • Tuition reimbursement
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday
    • On call
    • Weekends as needed

    Education:

    • Associate (Preferred)

    Experience:

    • Help desk: 1 year (Required)
    • Windows: 1 year (Required)

    Work Location: In person



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