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1 DexCom Inc California, United StatesLead Development Representative 2 page is loaded · Lead Development Representative 2 · Apply · remote type · Remote · locations · Remote - United States · time type · Full time · posted on · Posted 4 Days Ago · job requisition id · JR105209 · About Dexcom · Founded i ...
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Lead Development Representative 2 - California, United States - 1 Dexcom Inc
Description
Lead Development Representative 2 page is loaded Lead Development Representative 2 Apply remote type Remote locations Remote - United States time type Full time posted on Posted 4 Days Ago job requisition id JR105209 About DexcomFounded in 1999, Dexcom, Inc(NASDAQ:
DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes.
The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes.
Since the companys inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes.
Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021.Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.
Meet the team:
We are looking for an energetic and detail-oriented person to join our Customer Support team.
As a key member of this team, you are responsible for engaging and connecting with each customer, lead generation, and providing a high-quality customer experience.
Each day offers new and exciting challenges as you interact with new prospects from different marketing initiatives.Where you come in:
Outbound call representative focused on qualifying prospects and guide along the purchase processComplete lead conversions by capturing required information from the customerYou will handle all customer inquiries by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely mannerConnect and inspire customers to be excited about the Dexcom CGM, and clearly explain system features and benefits with recommendations on how to obtain Dexcom CGMYou will provide clear and concise explanations to customer inquiries in an organized and timely mannerYou will troubleshoot and resolve customer issues using desktop applicationsYou will compassionately handle sensitive situations surrounding healthcare needsYou adhere to all client and regulatory compliance laws (HIPAA), FDA approved usage and documentationThis position assumes and performs other duties as assignedWhat makes you successful:You are a self-starter with a positive outlook and outstanding interpersonal abilitiesYou provide excellent customer service through active listening on every interactionYou aim to resolve issues on the first interaction by being proactive, patient, empathetic and understandingYou adhere to all client and regulatory compliance laws (HIPAA)You can build strong relationships with customers, peers and colleagues and you have the flexibility to adapt within a fast-paced growing environmentYou understand the importance of our roles in improving the lives of those living with diabetesRequired qualifications include logical problem-solving skills, availability to work various shifts, ability to use Window operating systems and predictable and reliable attendance.
Preferred qualifications include 3-4 years of customer service and insurance benefits experience, excellent oral and written communication skills, some technical background and bilingual in English and Spanish.
What youll get:
A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community .A full and comprehensive benefits program.
Growth opportunities on a global scale.
Access to career development through in-house learning programs and/or qualified tuition reimbursement.
An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
Travel Required:
0-5%Experience and
Education Requirements:
Typically requires a minimum of - 4 years of related experience and a High School diploma/certificate or equivalent
Remote Workplace:
Your location will be a home office; you are not required to live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).
If you reside within commuting distance of a Dexcom site (typically 75 miles/120km) a hybrid working environment may be available.
Ask about our Flex workplace option.Please note:
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.
Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.An Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Dexcoms AAP may be viewed upon request by contacting Talent Acquisition at you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Dexcom Talent Acquisition at the OFCCP's Pay Transparency Non Discrimination Provision at this link .Meritain, an Aetna Company, creates and publishes the Machine-Readable Files on behalf of Dexcom.
To link to the Machine-Readable Files, please click on the URL provided:all Staffing and
Recruiting Agencies:
Our Careers Site is only for individuals seeking a job at Dexcom.
Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions.
Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.Salary:
$ $33.60WHY CHOOSE DEXCOM? Since 1999, Dexcom has simplified and revolutionized diabetes management, positively impacting millions worldwide. At Dexcom, we're more than just a medical device company; we're a collective of visionary thinkers, trailblazers, and problem solvers. Our mission transcends the ordinary. We aim to revolutionize healthcare, one groundbreaking technology at a time.#J-18808-Ljbffr
