- Generate monthly reports by boutique focus on client metrics: Segmentation, retention, acquisition, using google visualization tools, looker.
- Responsible to communicate technical findings to non-technical stakeholders in a clear and concise manner, facilitating effective cross-functional collaboration.
- Collect, organize, and analyze data to recommend specific actions.
- Coordinate implementation of action plans based on performance analysis.
- Develop reports to measure KPI's and monitor ROI resulting from C.R.M. initiatives/events.
- Responsible for any C.R.M.-related reporting to the International C.R.M. team and CRM manager (including Data Cloud, Service cloud reports).
- Manage stock of client gifts.
- CRM Training: Virtually or in person.
- Support the development of the Annual Strategic Plan and activations with an omnichannel approach (no execution).
- Ensures project coordination with Marketing, Retail, Advertising, Digital Communications and E-Commerce Departments.
- CRM Budget Control.
- Guide Boutique Staff on treatment actions with Clients with list of suppliers and ideas.
- Client application Management:
- Troubleshooting all functions of the app, including opening of IT ticket and follow up to make sure is resolved in a timely manner.
- Support implementation and adoption of the app for retail teams.
- CRM E-mail Campaign management: Brief Execution + Tracking / reporting.
- Budget management.
- Monitor and support CRM Program for e-comm clients.
- Proficient in Microsoft Word, PowerPoint, Excel, high level of power analytics.
- Strong communication skills in English and Spanish required, Portuguese is a plus.
- Detail oriented, with high organizational skills and ability to multi-task.
- Data Analysis experience required.
- Strong analytical skills with the ability to apply business strategy to data analysis and communicate impact to business leaders.
- Client-centric mindset.
- Understanding of salesforce tools is a plus.
- Available to travel Brazil and key countries in LAC
- 3-5 years within analytical, CRM, Clienteling work experience.
- Proficiency with data visualization tools such as Looker.
- Proactive and results oriented behavior.
- Team player.
- Open minded and agile.
- Dynamic with team spirit to coordinate with other departments.
-
Project Manager LatAm
1 day ago
Global Excel Management Doral, United StatesJob Description: · The Project Manager is accountable for planning, assisting in budgets, monitoring progress, and keeping stakeholders informed throughout the project lifecycle. All of this takes place within the framework of achieving a company's goals and project expectations. ...
-
Digital Product Manager, LATAM
3 weeks ago
Shiseido Miami, United StatesJob Purpose: · The Digital Product Manager, LATAM will be an integral part of the Digital Marketing team, serving as project manager for the region's PR, influencer marketing, digital media, and digital trade initiatives. · Primary Duties & Responsibilities: · Formulate paid ma ...
-
Digital Product Manager, LATAM
5 days ago
Shiseido Company, Limited Doral, United StatesSelect how often (in days) to receive an alert: · Digital Product Manager, LATAM (Temporary) · Date: · Apr 23, 2024 · Location: · Miami · Job Purpose: · The Digital Product Manager, LATAM will be an integral part of the Digital Marketing team, serving as project manager for t ...
-
Business Development Manager Latam
5 days ago
The Miami Herald Doral, United StatesBusiness Development Manager Latam & Caribbean · Airbus Americas, Inc. · Miami, FL · Full-time · Business Development · Posted on · April 28, 2024 · Airbus Americas, Inc.: Business Development Manager Latam & Caribbean in Miami, FL. Ensure local support for all services part ...
-
LATAM Business Development Manager
5 days ago
ACCUR Recruiting Services Doral, United StatesCompany Description · Our client for this LATAM Business Development Manager job opportunity is a distinguished creator of original and innovative premium toys. They are renowned for their fabrics with quirky and cute designs, marketing their products online and through retailer ...
-
Area Sales Manager, LATAM
1 week ago
Inter Parfums Doral, United StatesPart of the Interparfums group founded in 1982, Interparfums USA develops, manufactures and distributes prestige perfumes and cosmetics as the exclusive worldwide licensee for Abercrombie & Fitch, Anna Sui, DKNY, Donna Karan, Graff, GUESS, Hollister, MCM, Oscar de la Renta, Rober ...
-
Area Sales Manager, LATAM
1 week ago
Inter Parfums Doral, United StatesPart of the Interparfums group founded in 1982, Interparfums USA develops, manufactures and distributes prestige perfumes and cosmetics as the exclusive worldwide licensee for Abercrombie & Fitch, Anna Sui, DKNY, Donna Karan, Graff, GUESS, Hollister, MCM, Oscar de la Renta, Rober ...
-
Area Sales Manager, LATAM/TR
5 days ago
LVMH Doral, United StatesPoste · TAG Heuer: The Swiss Avant-Garde watchmaker since 1860. Avant-garde is our culture and philosophy. Our unique heritage is built on a disruptive mindset, an innovative approach and a cool, free-minded spirit to think ahead. TAG Heuer watches and chronographs are an authen ...
-
Area Sales Manager, LATAM/TR
1 week ago
LVMH Group Doral, United StatesTAG Heuer: The Swiss Avant-Garde watchmaker since 1860. Avant-garde is our culture and philosophy. Our unique heritage is built on a disruptive mindset, an innovative approach and a cool, free-minded spirit to think ahead. TAG Heuer watches and chronographs are an authentic conce ...
-
Sales Manager, Inside Sales LATAM
1 week ago
SimilarWeb Doral, United States**Sales Manager, Inside Sales - LATAM** · at SimilarWeb · Miami, FL · Similarweb is the most trusted platform for understanding online behavior. Millions of people rely on Similarweb insights daily as the ground truth for their knowledge of the digital world. We empower · *any ...
-
Ocean Route Sales Manager LATAM
1 week ago
DB Schenker Arkas Nakliyat ve Ticaret Doral, United StatesOcean Route Sales Manager's role is to expand Schenker business within designated Trade Lane. The incumbent is expected to market all of Schenker's Ocean Services to potential and existing clients and support other products as needed. Ocean Route Sales Manager must also be commit ...
-
Ocean Route Sales Manager LATAM
5 days ago
Deutsche Bahn Ag Doral, United StatesOcean Route Sales Manager's role · is to expand Schenker business within designated Trade Lane. The incumbent is expected to market all of Schenker's Ocean Services to potential and existing clients and support other products as needed. Ocean Route Sales Manager must also be com ...
-
Bulgari Coral Gables, United StatesThe Payroll & HR Operations Specialist will be responsible for administering payroll and benefit activities and day-to-day HR Operations for the LATAM region. This position will have dual reporting to the Compensation & Benefits Manager (NY) and Sr HR Manager in Miami Office. Thi ...
-
Bulgari Coral Gables, United StatesThe Payroll & HR Operations Specialist will be responsible for administering payroll and benefit activities and day-to-day HR Operations for the LATAM region. This position will have dual reporting to the Compensation & Benefits Manager (NY) and Sr HR Manager in Miami Office. Thi ...
-
Training Manager
1 day ago
Bulgari Coral Gables, United StatesB V L G A R I is seeking for a Training Manager to join its Latin America & Caribbean team in Miami, Florida · The Training Manager ensures the successful delivery of Bulgari's coaching, learning and development programs throughout the Caribbean and Latin America so our teams can ...
-
International Relationship Manager Senior
6 days ago
Amerant Bank Coral Gables, United StatesThe Senior Relationship Manager (SRM) is responsible for managing and retaining a book of business of High Net Worth and Ultra High Net Worth personal & commercial customers (usually $5MM and above). The SRM maintains a highly dedicated professional relationship with each custome ...
-
Training Manager
5 days ago
Bulgari Coral Gables, United StatesB V L G A R I is seeking for a Training Manager to join its Latin America & Caribbean team in Miami, Florida · The Training Manager ensures the successful delivery of Bulgaris coaching, learning and development programs throughout the Caribbean and Latin America so our teams can ...
-
Sr. Payroll Analyst Coral Gables, Fl
5 days ago
COSENTINO Coral Gables, United StatesWhat are we looking for · At Cosentino ) we are looking for a Sr. Payroll Analyst to join our Corporate Office located in Coral Gables, to help with timekeeping information, incorporating a variety of deductions into a periodic payroll, and issuing pay and pay-related information ...
-
LVMH Coral Gables, United StatesPoste · Overview · The Finance Intern will support the Finance & Business Development Department while learning about a career in finance and accounting. Regular duties and responsibilities will include, generating and analyzing reports, preparing statements, entering data, con ...
-
Tiffany & Co. Coral Gables, United States Temporary Full timeResponsibilities · Support sustainable growth in Latin America & Caribbean region with financial analysis, what-if scenarios, pro-forma studies, key performance indicators reporting to LATAM leadership team. · Data Mining to support variance analysis/explanations for the Caribbea ...
CRM Data Assistant Manager LATAM - Coral Gables, United States - Richemont
Description
MAIN PURPOSE
The CRM Assistant Manager is responsible for data base management and analysis of data sets to extract valuable insights for different channels including e-commerce, internal and external retail partners.
As a key player in optimizing the client experience, this role will support the implementation and monitoring of CRM strategies and collaborate with cross functional teams.
KEY RESPONSIBILITIES
Client database Management, Reporting and Insights:
Client Experience:
E-commerce/ E-CRM
JOB PROFILE
Bachelor's degree in business or similar.
The successful candidate will have the following personal qualities:
WE OFFER
We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.
At Richemont, We Craft the Future