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Gondrecourt-le-Château

    Front Desk Administrator - St Paul, United States - Bell International Laboratories

    Bell International Laboratories
    Bell International Laboratories St Paul, United States

    3 weeks ago

    Default job background
    Customer Service / Support
    Description

    Position Overview:

    As the Front Desk Administrative Assistant, you play a pivotal role in supporting Bell and/or Manager through a variety of administrative, clerical, and receptionist duties. Your role is crucial in projecting a professional image of our company, both in person and over the phone. The Assistant plays a key role in the daily operations of our office, contributing to a welcoming and efficient environment.

    Key Responsibilities:

    • Serve as the first point of contact for our office, efficiently managing phone calls and directing them to appropriate staff members, while handling general inquiries with ease.
    • Welcome and verify visitors, ensuring a seamless entry process and being attentive to scheduled guests and daily events.
    • Greet clients and visitors warmly, facilitating the use of our iPad visitor login system.
    • Utilize Microsoft Office suite (Word, Excel, Outlook) to create and modify documents, contributing to the smooth operation of our office.
    • Execute general clerical tasks, including photocopying, faxing, mailing, and filing, maintaining both digital and physical records with meticulous care.
    • Responsible for the receipt and distribution of parcels from couriers like UPS, FedEx, and others.
    • Oversee office supply inventory, placing orders as needed to ensure the office is well-stocked and functional.
    • Assist in the preparation and clean-up of conference rooms, ensuring a professional environment for meetings.
    • Coordinate and set up meetings and conferences, demonstrating strong organizational skills.
    • Support various departments with project-based work, especially during critical times like board meeting preparations or special events.
    • Maintain kitchen and breakroom areas, ensuring supplies are stocked and spaces are organized and clean.
    • Plan and coordinate company-wide events, including managing food catering and organizing lunches for various events and departments, ensuring each event is memorable and runs smoothly.
    • Act as a liaison for resolving issues related to printers and copiers with external vendors.
    • Guide staff in utilizing internal mail routing, shipping, and special postal services.
    • Take on additional duties and projects as needed, showing flexibility and a commitment to the company's needs.

    Skills and Abilities Required:

    • Exceptional communication skills, both written and verbal, with an emphasis on professional and courteous interaction.
    • Outstanding customer service orientation, ready to exceed expectations.
    • Meticulous attention to detail and superb organizational capabilities.
    • A proactive approach to work, with the ability to self-motivate and prioritize tasks effectively under pressure.
    • Ability to be resourceful and proactive when issues arise.
    • Proficiency in Microsoft Office and familiar with standard telephone protocols.
    • Adaptability to swiftly changing policies and procedures, maintaining efficiency.

    Educational and Experience Requirements:

    • Mandatory: High School Diploma
    • Desirable: Associate degree or Bachelor degree and 1-3 years of administrative experience.

    Physical Requirements:

    • This role requires prolonged periods of sitting and extensive use of a computer.
    • Occasional lifting of items weighing up to 15 pounds.
    • Ability to move throughout the company's facilities as needed.


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