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    Front Desk Receptionist - St Paul, United States - North Heights Church

    North Heights Church
    North Heights Church St Paul, United States

    1 month ago

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    Default job background
    Non-profit / Volunteering
    Description

    Receptionist

    North Heights Vision: Find Faith. Discover Purpose. Live Eternal Significance.

    Led by the Holy Spirit, North Heights engages all people to find faith in Jesus, discover their God-given purpose and equip them to lead lives of eternal significance.

    We are looking for staff to join us in this vision.

    Title: Receptionist

    Reports to: Administrative Assistant – Pastoral Staff

    Employment Status: Non-exempt - Hourly

    Summary of Position: Be a welcoming and gracious first face and voice of North Heights; serves visitors by greeting, welcoming and directing them appropriately; supports Care Ministry; helps to gather appropriate information to connect callers/visitor/members with appropriate North Heights personnel and resources.

    Minimum Qualifications: Experience with contemporary phone systems, computer literate. Ability to listen, communicate clearly, and maintain pleasantness and professionalism while helping in a variety of situations.

    Duties/Areas of Responsibility:

    • Adhere to staff core values
    • Adhere to the Constitution and Bylaws of North Heights
    • Answers phone, responsible for tending main voice mail box, including mainline-outgoing messages and special worship time greeting line
    • Assures front desk hospitality, organization and positive atmosphere
    • Oversees Arden Hills mail room, postage meter and related equipment
    • Oversees Door B seating area, including bulletin board
    • Oversees visitor check in
    • Sends correspondence as requested
    • Documents current reception procedures and information
    • Trains and supervises volunteers at reception desk
    • Attend staff meetings as required
    • Establish and manage measurable quarterly goals that are in alignment with our vision
    • Performs other duties as assigned that further the vision of North Heights

    3 Imperatives

    • North Heights family and visitors feel welcomed
    • Callers are tended with efficiency and well directed
    • Staff experience hospitality and integrity at front desk

    Knowledge, Skills & Abilities Required:

    · Belief that Jesus is the one and only Son of God and the only name that can save a human being. Be filled with the Holy Spirit and demonstrate the use of spiritual gifts.

    · A good grasp of the Bible and a belief that the Bible is the inspired Word of God

    • Strong Phone skills
    • Knowledgeable in computer and email use
    • Ability to multi-task effectively
    • Proficient in MS Word, Excel
    • Organized record-keeping and other work habits
    • Strong inter-personal skills
    • Ability to effectively communicate verbally and in writing, in English

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