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Gondrecourt-le-Château

    Front Desk Associate - St Paul, United States - growroseville

    growroseville
    growroseville St Paul, United States

    3 days ago

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    Description

    Full-Time Front Desk Associate at Hmong American Partnership Available Openings: 1 Posted Date: June 11, 2021 Industry: Administrative Pay Type: Hourly Compensation: $ $16.00/hour Education Preferred: Yes Education Level: High School E-Verify: Yes Criminal Background: Case-by-Case Review Applicants should apply at:

    Hmong American Partnership (HAP) is seeking a full-time Front Desk Associate to join our front office team. Our Front Desk Associate is the face and voice of our organization for any customer coming through our doors or calling in with questions. You must be able to reflect and mirror our mission "to empower the community to embrace the strengths of our cultures while achieving our potential" with a friendly, professional, and poised work ethic and a desire to support the immigrant and refugee community. This role plays a vital role in assisting and supporting our social service programs and staff by creating the best possible experience through effective communication and attention to detail.

    HAP is a non-profit social service and community development organization located in the heart of St. Paul that serves more than 25,000 immigrants and refugees each year.

    Hourly: $13.00 $16.00; depending on qualifications. Hours/Days: Mon Fri, 8:30 am 5:00 pm (evenings and weekends as needed). Benefits: PTO, Holiday Pay, Medical, Dental, Vision, STD, LTD, Life, Accident & Critical Illness, and 401K.

    HAP is an equal opportunity and affirmative action employer. Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership, or activity in a local human rights commission, or status with regard to public assistance. Individuals with disabilities in need of accommodation should contact us at

    **Responsibilities**

    Position Responsibilities:

    Provide professional, high-quality service to all clients, participants, and guests at all times. Greet and welcome visitors to our building, help determine their needs, answer questions, and direct visitors to the correct destination or staff member. Oversee, and facilitate the operations email inbox; provide support, administer the program staff's requests, and assist with printing, faxing, scanning, etc. Answer, screen, and direct telephone calls; provide appropriate information and resources to callers; communicate with vendors regarding supplies, services, and issues. Provide support to the Front Office Supervisor, Facilities Supervisor, and Operations Manager as needed.

    **Qualifications**

    Education and Experience:

    A high school diploma or GED is required. At least two (2) years of customer service experience. At least one (1) year of relevant work experience in a front desk and or administrative office role. Experience working with refugees or immigrants, or other cross-cultural experiences preferred. Additional consideration is given to candidates with bilingual abilities to speak Hmong and or Karen.

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