- Provide leadership and supervision to a team of full and part time desk representative staff across multiple desks, buildings or programs.
- Responsible for ensuring desk staffing is in alignment with budgeted FTE allocations. In conjunction with the site management and HR, this role will be responsible for desk staffing including; recruitment, hiring, onboarding and training in accordance with Catholic Charities policies and procedures.
- Provide strong performance management to all direct reports including; regular supervision, coaching, goal planning and development, confliction mediation and resolution, diseplenary action and termination as needed in accordance with Catholic Charities policies and procedures.
- Ensure completion of all regular business operations pertaining to the desk including scheduling, review and approve the bi-weekly time records of assigned staff according to organizational guidelines.
- Within the framework of the Housing Division's separate and coordinated model, ensure that staff are working collaboratively across departments. Develop and facilitate touch points for interdepartmental collaboration, such as huddles. Ensure documentation and data collection (including journal, observation and incident reports) are completed according to procedure and adhere to program policies.
- Have strong knowledge of Catholic Charities policies and procedures, develop a strong commitment to the principles of Trauma Informed Care and Harm Reduction. Understand and utilize the principles of Restorative Justice and within the program, as required.
- Support site based managers with daily operations as needed including assisting with tasks such as unit inspections, wellness checks, and medication passing as needed and appropriate within the program.
- Work flexible hours, including overnights, holidays and weekends in order to provide regular supervision to front desk and monitor operations during the various hours that the program operates. Responsible for filling open shifts.
- Other duties, as assigned.
- Associates degree with 1 year of relevant experience, 2 years of relevant experience in lieu of degree.
- Experience working with information and computer-based programs required.
- Ability to work flexible hours, including evenings, weekends, holidays, and overnights in order to provide effective and regular staff supervision and monitoring of Program activities required.
- Previous supervisory experience required.
- Valid Minnesota Driver's License; reliable vehicle with insurance coverage
- Ability to work with diverse and/or low-income populations, including those who may be experiencing homelessness, unstable housing, and/or mental illness required.
-
Wealth Management Operations Support Specialist
3 weeks ago
U.S. Bank St Paul, United StatesAt U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each ...
-
Employment and Support Service Manager, YW Works
3 weeks ago
growroseville St Paul, United StatesFull-Time Employment and Support Service Manager, YW Works at YWCA St Paul Available Openings: 1 Posted Date: January 11, 2022 Industry: Management, Direct Service/Social Services Pay Type: Salary Compensation: $49,500-$60,000 Education Preferred: Yes Education Level: Bachelor's ...
-
Technical Support Manager
3 weeks ago
Self Esteem Brands, LLC St Paul, United StatesSelf Esteem Brands, LLC, parent company of Anytime Fitness, Waxing the City, Basecamp Fitness, The Bar Method, and Stronger U, is seeking an experienced and passionate professional to join our talented team as a · Technical Support Manager (TSM). · At Self Esteem Brands, we off ...
-
Housing Support Manager
2 weeks ago
Catholic Charities of the Archdiocese of St Paul and Minneapolis St Paul, United StatesAre you passionate about creating opportunities for people to thrive? · Catholic Charities is the place for · you · Program Manager I · Dorothy Day Residence · The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community. · A ...
-
Customer Support Manager
2 weeks ago
Joinhomebase St Paul, United States**Customer Support Manager** · at Homebase · Houston, Texas, United States · Homebase is a San Francisco-based startup company focused on providing labor management technology to small businesses. Today, more than 60,000 local businesses rely on Homebase to save time with their ...
-
Customer Support Manager
2 weeks ago
Nuss Truck St Paul, United StatesThe Customer Support Manager (CSM) represents the dealership to existing and potential customers by matching our products and services to the customer needs. · Responsibilities include: · Promotes and sells heavy-duty truck and equipment parts and services · Responds to techni ...
-
Research Support Manager 2
2 weeks ago
University of Minnesota St Paul, United StatesJob ID · 361215 · Location · Twin Cities · Job Family · Research-Support · Full/Part Time · Full-Time · Regular/Temporary · Regular · Job Code · 9354S2 · Employee Class · Acad Prof and Admin · About the Job · The neuromuscular research program at the University of Minneso ...
-
Research Support Manager 1
2 weeks ago
University of Minnesota St Paul, United StatesApply for Job Job ID 361449 · Location Twin Cities · Job Family Research-Support · Full/Part Time Full-Time · Regular/Temporary Regular · Job Code 9354S1 · Employee Class Acad Prof and Admin · Add to Favorite Jobs Email this Job · About the Job · Job Class: 9354S1 - Research Sup ...
-
Manager, Campus Support Team
2 weeks ago
Infinite Campus St Paul, United StatesJob Description · The Campus Support Team Manager is responsible for cultivating a dynamic and supportive work culture that champions staff engagement, this leadership role entails overseeing Technical Support Representatives & Advisors while closely collaborating with the Manag ...
-
Metrocouncil St Paul, United StatesWe are the Metropolitan Council · , the regional government for the seven-county Twin Cities metropolitan area. · We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. · More information about us o ...
-
InSite Program Manager
4 weeks ago
Clean Harbors St Paul, United StatesHPC-Industrial Powered by Clean Harbors is currently seeking an InSite Program Manager to join their safety conscious team in Rosemount, MN. As a InSite Program Manager, your role is to be the liaison between the client, our on-site operations team, and division operational leade ...
-
Change and Communications Consultant
3 weeks ago
TalentBurst St Paul, United StatesTitle : Change and Communications Consultant (Project/Program Manager) · Location: St Paul Minnesota 55101 · Duration: 6-7 Months · JOB DESCRIPTION · Position Notes: · This is a contract only position but with preference for local candidates. The team does meet regularly on ...
-
Manager of Case Management
1 week ago
Accord Services St Paul, United States PermanentDo you want to manage and grow a team of case managers committed to helping people live their greatest lives? Are you committed to quality services and like to achieve goals? Do you like developing programs and forming community partnerships? We are looking for an experienced Man ...
-
Care Coordinator
3 weeks ago
Accord St Paul, United StatesAre you looking for an opportunity to make a difference in the lives of people who have disabilities? At ACCORD, we are looking for Care Coordinator to work with our clients residing in the Twin Cities. · Our Care Coordinators provide care coordination and case management service ...
-
Database Administrator
3 days ago
On-Demand Group St Paul, United StatesTitle: Senior Database Administrator · Direct Hire · Location: St. Paul MN · POSITION PURPOSE · This position will serve as a member of the Enterprise Database Services Team, the function of which is to provide database administration services to various state agencies and to int ...
-
Boat Service Manager
19 hours ago
Bass Pro Shops St Paul, United States Full timePOSITION SUMMARY: · The Boat Services Manager is under the supervision of the Boat Manager. This role will manage and provide daily direction to the associates in the Boat Service area within a Bass Pro Shops or Free-Standing Store to include inventory control, service, warranty ...
-
Sales Coordinator
4 days ago
Dahl Consulting St Paul, United StatesTitle: Sales Development Coordinator · Wage: $27-$29/hr W2 · Location: St. Paul, MN · Contract: 6 months · Sales Development Coordinator Job Description: · This role will be supporting the Distributor Sales Development Coordinator team who serve as a liaison dedicated to support ...
-
Sales Development Coordinator
4 days ago
Acro Service Corp St Paul, United StatesJob Responsibilities · This role will be supporting the Distributor Sales Development Coordinator team who serve as a liaison dedicated to supporting partnerships within all types of distributors in the Institutional division. Work completed will impact top line sales growth, re ...
-
Animal Care Technician
3 weeks ago
Integrated Resources, Inc ( IRI ) St Paul, United StatesJob Description: Full Onsite · Position hours are Monday-Friday 7 - 4 pm, some holidays and weekends as needed · Job Purpose: · Maintenance and support of research animal health under the direction of the veterinarian or study requirements. · Key Responsibilities: · • Follow all ...
-
Certified Diabetic Care
3 weeks ago
Entira Family Clinics St Paul, United StatesEntira Family Clinics provide comprehensive, patient-centered medical services, in family medicine clinics located in your neighborhood. As an independent organization of physicians, we are uniquely prepared to provide the highest quality of care and value for our patients and st ...
Housing Support Manager - St Paul, United States - Catholic Charities of the Archdiocese of St Paul and Minneapolis
Description
Are you passionate about creating opportunities for people to thrive?
Catholic Charities is the place for you
Housing Support Manager
Higher Ground - St Paul
The mission of Catholic Charities is to serve those most in need and to advocate for justice in the community.
As the need for our services grows and becomes increasingly complex, Catholic Charities is working to adapt and respond. We respond in three ways - preventing poverty, meeting basic needs in times of crisis, and creating pathways out of poverty.
WAGE RANGE: $53,000-$62,000/annually
JOB SUMMARY: Catholic Charities is seeking a self-motivated leader who is dedicated, resourceful, compassionate, trauma-informed, and culturally aware to serve as a Housing Support Manager at its Higher Ground - St Paul location.
In conjunction with the Program Manager, this position is responsible for staff supervision for a particular unit and/or program area at the assigned program site. Facilitate and support staff development to provide clients with information, customer service and empowerment education. Provide in-service training to staff, both in a group setting and one-on-one. Ensure the program provides a clean, safe and secure environment. Assists in coordinating services with vendors and within the agency and other external parties, to provide appropriate communication flow.
ESSENTIAL FUNCTIONS:
PHYSICAL REQUIREMENTS:
PHYSICAL REQUIREMENTS
CPR
yes
Driving
yes
Lifting up to 25 lbs. without assistance
no
Lifting up to 50 lbs. without assistance
no
Physically restraining clients
Catholic Charities is an equal opportunity employer.
Job Description Updated: 2/17/2024.
Please note this job description is not designed to cover or contain a comprehensive listing of all functions that are required of the employee for this job.
