Jobs
>
Customer Service Representative
>
Raleigh

    Customer Service Representative - Raleigh, United States - FastSigns

    FastSigns
    FastSigns Raleigh, United States

    1 day ago

    Default job background
    Description

    Job Description:

    Visual Communications Specialist Also Known as: CSR, Customer Service RepresentativePOSITION DESCRIPTIONResponsible for sales activities from lead generation through the project management process.

    Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area.

    Work with the center's management and support teams for the achievement of customer satisfaction and revenue generation, in line with company vision and values.

    RESPONSIBILITIES 1. Serve as first point of contact for walk-in, email, Ecommerce and telephone customers.2. Demonstrate the ability to carry on a business conversation with customers and decision makers. 3. Sell consultatively and make recommendations to prospects and clients using various products and the FASTSIGNS Selling Solution System. 4. Identify sales prospects and contact these using a "drill down" and "share of wallet" concept. 5. Develop and maintain a database of qualified leads through referrals, telephone canvassing, direct mail and email. 6. Follow up on new leads and referrals resulting from telephone, marketing and email activity. 7. Develop a complete understanding of pricing and proposal models.8.

    Complete all paperwork and follow established center procedures from initiation through completion of a project (i.e., Work Order, credit approvals, POS entry, pre-payment collection, artwork approval, delinquent account collection, reporting).9.

    Prepare estimates and establish/maintain estimate follow-up procedures.10. Communicate with customers on order status and changes the production schedule.11. Maintain an attractive retail environment (clean, organized and functional).12.

    Support center franchise partner or center manager as needed with reports, close-out, invoices, follow up on open estimates and orders waiting for customer approval.

    13. Perform market research, competitive shops and customer surveys.14. Identify and resolve customer satisfaction issues. 15. Establish and maintain effective team relationships with all support departments.16. Adhere to all company policies, procedures and business ethics codes.17. Contact customers within 3-5 days or order pick-up/delivery to confirm customer satisfaction.
    ADDITIONAL RESPONSIBILITIES 1. Participate in marketing events such as open house(s) and telemarketing programs. 2. Assist in collection of account receivables.3. Coordinate shipping schedules and delivery of merchandise and services. 4. Learn basic production activities / help when needed and with tough deadlines. WORKING CONDITIONS Working conditions are normal for an office and a light manufacturing environment. Report to franchise partner or center manager.
    We offer regular Monday
    • Friday hours Monday
    • Thursday 8:00 4:30Friday 8:00 4:00Paid HolidaysPTO (Personal Time Off)We could offer a part time position if we find the right person.

    Email:
    HR
    • Melissa McKnight Compensación: $ $16.
    00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills.

    We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

    Are you ready to plan for your future? Discover your next career. Make your statement.
    Learn more by exploring the positions offered by FASTSIGNS centers.
    This franchise is independently owned and operated by a franchisee.

    Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.

    All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

  • Golden Gate Group

    Customer Service Representative

    1 week ago

    Golden Gate Group Garner, AR, United States Freelance

    **Join our team in Garner, AR and support renowned partner companies in the telecommunications and energy industries with personal customer service. We offer everyone the opportunity to enter the sales field** · **We need your talent - Start your career in sales now** · Immediate ...

  • Circle K Stores, Inc.

    Customer Service Representative

    4 days ago

    Circle K Stores, Inc. Raleigh, United States

    Store : 3289 Avent Ferry Rd, Raleigh, North Carolina 27606 Availability - Shift/ Days Flexible Availability Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challe Customer Service Representative, Cus ...

  • Ace Handyman Services

    Customer Service Representative

    6 days ago

    Ace Handyman Services Raleigh, United States

    Ace Handyman Services - JobID: [Customer Service Representative] As a Customer Service Representative at Ace Handyman Services, you'll: Be responsible for inbound and outbound customer sales/education; Provide customers with information and expert advice on the services, pricing, ...

  • FYZICAL Therapy and Balance Centers

    Customer Service Representative

    1 day ago

    FYZICAL Therapy and Balance Centers Raleigh, United States

    If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Raleigh, NC, that is a perfect fit for youAs the first and last person our amazin ...

  • CORT Business Services Corporation

    Customer Service Representative

    1 day ago

    CORT Business Services Corporation Raleigh, United States

    CORT Furniture Rental is hiring immediately for a full-time Customer Service Representative in Raleigh, North Carolina. This is an onsite position that will report to the office each day. The Customer Service Representative provides customer service Customer Service Representativ ...

  • AlphaGraphics

    Customer Service Representative

    4 days ago

    AlphaGraphics Raleigh, United States

    Customer Service & Project Manager: · AlphaGraphics of Downtown Raleigh is not only the oldest commercial printing company in North Carolina but also a future-focused marketing solutions provider offering much more than traditional print collateral. We are a one-stop-shop for si ...

  • Turnaround Welding Services

    Customer Service Representative

    1 day ago

    Turnaround Welding Services Raleigh, United States

    ** Customer Service Representative** · **Job Category****:** Operations Services **Requisition Number****:** CUSTO12993 Showing 1 location **Job Details** · **Description** · **Newcomb and Company- Raleigh, NC** · Newcomb and Company is a wholly owned subsidiary of EMCOR Grou ...

  • Ncfbins

    Customer Service Representative

    1 day ago

    Ncfbins Raleigh, United States

    ** Come Work With Us** · At NC Farm Bureau, we operate with integrity, employ people who care, and offer benefits that grow with you. Come join the Farm Bureau family. · **Customer Service Representative** · Location Department Position Reports To Location: Raleigh, NC Departm ...

  • Progressive Service Company

    Customer Service Representative

    1 day ago

    Progressive Service Company Raleigh, United States

    Customer Service Representative **Job Number** · : If you enjoy helping others and flourish in a fast-paced environment, you might be a fit for Progressives call center team. Taking inbound calls, youll support and build trust with our customers by servicing their unique needs w ...

  • County of Wake North Carolina

    Customer Service Representative

    1 day ago

    County of Wake North Carolina Raleigh, United States

    Wake County Health and Human Services is seeking a shining star Customer Service rep with a friendly and positive attitude ready for a rewarding career in civil service We are currently seeking an energetic Customer Service Representative with a des Customer Service Representativ ...

  • Frankel Staffing Partners

    Customer Service Representative

    1 day ago

    Frankel Staffing Partners Raleigh, United States

    Our client, a Raleigh-based provider of upscale products for the hospitality industry, has an immediate need for a bright and capable Customer Service Representative to join its Client Services team. · This company brings premium products to hotels, restaurants, caterers, etc. I ...

  • The Greer Group

    Customer Service Representative

    1 day ago

    The Greer Group Raleigh, United States

    The Greer Group is recruiting a Customer Service Representative for our client in Raleigh. This is a temporary position until July 5th Gathers critical information by phone and email to generate work orders. Assist with administrative duties of the Customer Service Representative ...

  • LHH Recruitment Solutions

    Customer Service Representative

    4 days ago

    LHH Recruitment Solutions Raleigh, United States

    Summary: · LHH Recruitment Solutions is seeking a motivated and detail-oriented Customer Service Representative to join the team of our client. In this role, you will play a crucial part in ensuring a seamless order processing experience for our customers. Your primary responsib ...

  • Installed Building Products

    Customer Service Representative

    1 day ago

    Installed Building Products Raleigh, United States

    Travel Requirements None **Custom Door & Gate** is part of the Installed Building Products (IBP) family of companies. Whether your needs are a in home or business setting, Custom Door & Gate is prepared to provide you with quality brand name products for your specific application ...

  • Pratt Industries

    Customer Service Representative

    1 day ago

    Pratt Industries Raleigh, United States

    Job Description · SUMMARY · Take and process customer orders and address all customer inquiries and complaints. · DUTIES AND RESPONSIBILITIES · Take customer orders either directly from customers or sales representatives. · Place orders on a timely basis for purchases of mate ...

  • NEMAS INTERNATIONAL LLC

    Customer Service Representative

    1 day ago

    NEMAS INTERNATIONAL LLC Raleigh, United States

    Nemas International is looking for a customer service representative to join our team remotely. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge. · The ideal candidate has a customer-first minds ...

  • Verona Pharma

    Customer Service Representative

    1 day ago

    Verona Pharma Raleigh, United States

    Customer Service Representative · The Company: · Our mission is to improve the health and quality of life for the millions of people affected by chronic respiratory diseases. We do this principally through the development of our first-in-class molecule, ensifentrine. Ensifentrin ...

  • FYZICAL Therapy and Balance Centers

    Customer Service Representative

    4 days ago

    FYZICAL Therapy and Balance Centers Raleigh, United States

    Job Description · Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Raleigh, NC, that is a perfect fit for you · As ...

  • Family Dollar

    customer service representative

    1 week ago

    Family Dollar Raleigh, United States

    Family Dollar AMBER LANE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash registe ...

  • CCL Label

    Customer Service Representative

    1 day ago

    CCL Label Raleigh, United States

    ***Reporting Relationships*** · *Position Reports to:* Commercial Manager *Supervisory Responsibilities:* None · ***Basic Function/Summary*** · The Customer Service Representative is responsible for coordinating custom label orders. · ***Essential Functions include the follow ...