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    Remote Virtual Training Consultants - New York, NY, United States - Celonis

    Celonis
    Celonis New York, NY, United States

    3 weeks ago

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    Description
    Senior Services Consultant
    We're Celonis, the global leading Process Mining software company and one of the world's fastest-growing SaaS firms.

    We believe that every company can unlock its full execution capacity - and for that, we need you to join us as a Senior Services Consultant.

    Celonis Services is a strategic services organisation that focuses on the technical aspects of our customers' journeys, which includes Consulting Services, Academy and Customer Support.

    We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations and driving product adoption for our customers.

    We achieve this by bringing together our best practices, delivery experience, award-winning enablement, and support expertise.

    As a Senior Services Consultant , you will be part of our agile project teams who accelerate our customers' digital transformation and drive Celonis' international expansion.

    You will perform data transformations, develop analyses and derive business cases. You will develop data-driven process insights and actions.

    You will implement the newest features and functionalities of the Celonis software, such as Process Automation , Task Mining and Machine Learning .

    Be a key player in our agile Celonis implementation project teams, delivering optimal solutions that meet customer needs and solve pain points.

    Design creative analyses and execution apps with a focus on incorporating Machine Learning algorithms and Task Mining to increase process transparency.

    Facilitate value creation workshops and align measures to improve process inefficiencies
    Quantify the business and financial potential and present insights to management
    Implement Celonis' Process Automation technology to streamline customer processes, increase value, and enhance process conformance rates.
    Implement KPIs to measure customer success and enable continuous process improvement.
    Set the foundations of the long-term customer success journey
    2-3 years working experience in IT-Consulting, Management Consulting, Process Improvement or a similar area
    ~ Proficiency with SQL or other programming languages (Python, R, Matlab...) and a strong interest in Big Data, Data Mining, and Process Mining
    ~ Successfully completed your studies in Business Informatics, Computer Science, Information-oriented Business Administration/ Economics, Mathematics or a comparable degree program

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