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    Data Entry Specialist - Phoenix, United States - Motion Recruitment

    Motion Recruitment
    Motion Recruitment Phoenix, United States

    2 weeks ago

    Motion Recruitment background
    CONTRACT
    Description
    Come join our team. Our client is looking for a Data Entry Specialist for a 7-month contract in Phoenix, AZ 85040.

    Our client is a global, values-driven corporation that leads the communications, automotive, and media industries. Apply today to be on a team that disrupts industries and builds a better future for the next generation.

    Contract Duration: 7 Months
    Required Skills & Experience
    • High School Diploma / GED
    • 3 years experience with customer service and/or contact center.
    • Automotive industry and/or logistics experience.
    • Working knowledge and proficiency with Microsoft Office products.
    • Servant team member with the ability to build strong trusted relationships.
    • Excellent oral and written communication skills, particularly in a phone, email, SMS, or chat context.
    • Effective time management.
    • Attention to detail and follow-through.
    • Demonstrated ability to adapt to a changing environment.
    • Ability to multi-task within a fast-paced, high-energy, dynamic, and demanding environment.
    • Demonstrated experience being a customer-focused, service-oriented professional.
      What You Will Be Doing
      Daily Responsibilities
      • Become proficient in all knowledge base requirements in order to resolve clients' needs as efficiently as possible.
      • Become proficient in all platforms, systems, and tools used to maintain client records, transactions, documentation, and relevant data.
      • Maintain appropriate documentation of conversations in the designated system to ensure handoff continuity and client profile accuracy.
      • Identify client needs, research issues, and provide solutions and/or alternatives.
      • Build sustainable relationships and engage clients by providing best-in-class service.
      • Work closely with our BPO partners, and team members to deliver on client SLAs.
      • Work across the organization as needed to resolve requests and correct issues/problems.
      • Identify areas of process improvement.
      • Effectively communicate.
      • Perform other duties as deemed necessary by management.

        Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
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