Data Entry Specialist - Phoenix, United States - Cox powered by Atrium

Cox powered by Atrium

Verified Company

Phoenix, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Pay Range:
- $18.00 per hour (Paid Weekly)

Overview:
Cox Automotive is searching for a talented
Data Entry Specialist in Phoenix, AZ Reviews source documents for data input. Checks accuracy and relevance of input and output data by visual examination. Verifies output against control totals, reviews format and accuracy of printouts, and distributes information to appropriate departments. May prepare source data by collecting, aggregating and compiling documents / information prior to performing data entry.
- motivated individual who can work well with little to no supervision and is a reliable, knowledgeable, resourceful, flexible, service-oriented professional.

Cox Automotive is a leading provider of automotive products and services, offering a wide range of solutions to dealers, manufacturers, and consumers. With a focus on innovation and customer service, Cox Automotive helps clients navigate the ever-changing automotive industry landscape. From digital marketing and software solutions to vehicle remarketing and logistics, Cox Automotive is dedicated to driving the future of the automotive industry.

This is a
12-month W2 contract assignment with the opportunity for contract extension or to transition to a permanent, full-time role based on performance and business needs.

Responsibilities:

Responsibilities of the Data Entry Specialist:

Become proficient in all knowledge base requirements in order to resolve clients' needs as efficiently as possible
Become proficient in all platforms, systems, and tools used to maintain client records, transactions, documentation and relevant data
Maintain appropriate documentation of conversations in designated system to ensure handoff continuity and client profile accuracy
Identify client needs, research issue and provide solutions and/or alternatives
Build sustainable relationships and engage clients by providing bestinclass service
Work closely with our BPO partners, and team members to deliver on client SLAs
Work across the organization as needed to resolve requests and correct issues/problems
Identify areas of process improvement
Effectively communicate
Perform other duties as deemed necessary by management

Minimum Qualifications:

Qualifications of the Data Entry Specialist:

High School Diploma / GED Required
A minimum of 3+ years experience with customer service and/or contact center
Automotive industry and/or logistics experience preferred
Working knowledge and proficiency with Microsoft Office products
Servant team member with ability to build strong trusted relationships
Effective time management
Attention to detail and followthrough
Demonstrated ability to adapt in a changing environment,
Ability to multitask within a fastpaced, high energy, dynamic and demanding environment
Demonstrated experience being a customerfocused, serviceoriented professional

Benefits:

Comprehensive Benefits Package available based on eligibility
Medical, Dental, Vision
Short-Term Disability (STD)
Long-Term Disability (LTD)
Supplemental and Voluntary Life Insurance
401(K)
Commuter Benefit Program

Requisition Disclaimer:

This job posting is for a temporary role as an employee of Atrium on assignment at Cox. The individual selected for this role will be offered the role as an employee of Atrium; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by Atrium upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other jobrelated factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements_**_

NO C2C OR THIRD-PARTY VENDORS_**Posting: #zip