Jobs

    Director Of Operations - Florida, United States - Pei Wei

    Pei Wei
    Pei Wei Florida, United States

    1 week ago

    Default job background
    Description

    Position Summary:

    Under direction of the Chief Operating Officer, this position will be responsible for identifying and assisting in the execution of major operational and strategic initiatives to drive business process documentation, process vetting and testing, continuous improvement and project management. Projects can include new product commercialization, simplifying operations and improving restaurant profitability. This position will engage constructively and cross functionally with all members of senior management team to complete projects and initiatives that help the company achieve its short and long-term strategic initiatives and financial goals. The person in this position must be self-motivated, collaborative with high-level communication skills.

    Principal Duties & Responsibilities:

    · Responsible for the operational excellence of approximately 40 locations over multiple

    states

    · Provides leadership in operations, service execution and P&L management

    · Provides support and mentorship to general managers and builds performing teams

    · Analyzes store performance and strategizes with general managers on increasing

    productivity and optimize performance where needed

    · Strategic planning including guest and team satisfaction initiatives, innovative

    implementations, budgeting, forecasting

    · Provides key insights to maintain the highest level of operational effectiveness

    · Ensures cultural touchpoints (Quality, Service, Cleanliness, Teamwork) are evident in

    day-to-day operations at each location

    Education/Work Experience:

    · A bachelor's degree preferred.

    · Computer literacy and financial management experience

    · Experience in a multi-unit leadership role in the restaurant industry

    Knowledge, Skills, & Abilities:

    · Experience developing and leading teams and indirect reporting relationships, in the

    areas of continuous improvement and performance excellence.

    · Demonstrated ability to provide teams with clear direction.

    · Superior communication skills to influence, motivate, and manage diverse groups.

    · Strong and effective written, verbal and presentation skills. .

    · Facilitation skills to help teams solve problems, devise solutions, build teamwork.

    · Strong business acumen and understanding of various business disciplines (finance,

    operations, technical, administrative, etc.).

    · Willingness to travel extensively

    Working Conditions:

    · Work is performed primarily in a restaurant environment with home office setting

    · While performing the duties of this job, the employee is regularly required to stand, sit,

    demonstrate manual dexterity, climb stairs, talk, hear and see.

    · Occasionally may be required to lift moderately heavy objects (up to 10 pounds) during

    the course of the workday

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