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    Regional Director of Operations - Florida, United States - Benjamin Douglas

    Benjamin Douglas
    Benjamin Douglas Florida, United States

    Found in: Appcast Linkedin GBL C2 - 2 days ago

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    Description

    Job Title: Regional Director of Operations

    Location: 7 franchise locations between Miami and Broward

    Salary: $100K-$120K

    Must have experience overseeing multiple locations in the quick service industry

    Responsibilities

    • Ability to perform the duties and responsibilities of all positions at the restaurant, proficient in performing such tasks, and through instruction and supervision, train and develop other managers and hourly employees.
    • Exceptional organizational skills and attention to detail.
    • Ability to communicate effectively with all levels of management.
    • Ability to work well under pressure in a fast-paced, dynamic environment.
    • Ability to multitask and prioritize effectively.
    • Regularly works 50+ hours per week.
    • Must hold a valid driver's license and drive for company business as required.
    • Communicate with other management, hourly employees, and customers, providing positive feedback and promoting a positive restaurant image and employee morale.
    • Maintains communication with the General Manager (GM's) in the quality of their operations.
    • Measures and provides counsel on improving operational performance. Supports and advises the General Manager to improve the team and individual development.
    • Executes regular on-site evaluations, including Weekly store visit reports, food safety audits, seven principles audits, 14ft training, and quality standards with the General Manager and Management Team to ensure guest satisfaction.
    • Supervises regular management performance evaluations to ensure the development of all managers.
    • Responsible for the selection and on-boarding of new MIT's, monitoring their training progress.
    • Acts as a liaison between the field (Team Members/Guests), the Home Office, and other appropriate support departments.
    • Ensure that the restaurant equipment is kept in good working order, maintaining usability and cleanliness.
    • Serv-Safe Certifications: Issue courses and exams when needed for the current crew.
    • Leads the implementation of operations initiatives. Maintain safe working conditions as required by OSHA and federal, state, and local governing bodies.
    • Safeguards the Company assets, including funds, equipment, and the facility taking appropriate action as and when necessary.

    Qualifications:

    • Education: High school diploma
    • Bachelors Degree preferred
    • 2-3 Years QSR multi-unit experience as a supervisor
    • Serve Safe Certification - Food Handler
    • Valid drivers license

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