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Management Services Business Analyst - Oklahoma City, United States - International Bank of Commerce
Description
Management Services Business Analyst page is loadedManagement Services Business Analyst
Apply
locations
San Antonio, TX
time type
Full time
posted on
Posted 30+ Days Ago
job requisition id
R12277
IBC Bank successes are the result of an aggressive and innovative attitude.
The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities.
IBC bank hirestalented, creative and dedicated individualsto help our business succeed.We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence.
We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type:
Full time
Department:
650 Management Services
Job Summary:
The Senior Business Analyst is responsible for collaborative technical and business partnerships of assigned applications and ongoing support.
The Senior Business Analyst will serve as a liaison between the business/operations and IT teams to provide guidance and the coordination of enhancements, reports, documentation, and version control as needed.
Job Description:
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents.
They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.Serves as a liaison between the business/operations team and IT teams
Partner with business executives across all markets to assess needs of the departments and branches for the assigned applications
Facilitates the definition of business needs, requirements, and process optimization goals for the assigned application(s); Communicates business needs with appropriate operations and IT executives to formulate executable plans to meet needs of the business
Facilitates the design, documentation, analysis, creation, and testing of the assigned application based on user design specifications
Work cross functionality to solve problems and implement changes through implementation and on-going maintenance of the application(s); Collaborates with the vendor/internal team on functional issue resolution
Develops reports; Prepares trend analysis based on reporting data from the application and provide necessary analytics to the business team
Assist in the management of goals based on KPI's set by the business, i.e. past due notices, low score targets, etc.
Addresses functional application questions for management and users
Supports and focuses on prioritization from business team's end user's perspective for new requirements and enhancements
Facilitates regular meetings to address issues, enhancements, etc.
Collaborates with the technical teams on the Change Management planning and implementation
Coordinates, in conjunction with technical teams, the Disaster Recovery testing
Displays acceptable Leadership core competencies, and is committed to continued development of strengths and gaps, in the following categories:
Individual Work Characteristics
Decision-Making
Planning and Organizing
Leadership Styles
Interpersonal skills
Communication skills
Project Management
Other duties as assigned
SKILLS
Facilitation
Excellent verbal and written communication skills
Active listening
Complex problem-solving
Conflict resolution
Coordination
Critical thinking
Monitoring
Negotiation
Service orientation
Speaking
Social perceptiveness
Systems evaluation
Systems analysis and evaluation
Time management
Teamwork
Calmness in high stress times
Judgment and decision making
Organization
Risk management
Information technology
EDUCATION & EXPERIENCE
Associate degree or higher in a related field or 3+ years relevant work experience or analyst experience
Experience with Microsoft Office products:
Excel, Word, PowerPoint, Outlook, Visio
Relatable knowledge and experience of Information Technology principles and concepts preferred
Knowledge of banking principles and concepts preferred
About Us
IBC Bank was founded in 1966 to meet the needs of small businesses in Laredo, Texas.
Today it is one of the largest holding companies in Texas serving 90 communities throughout Texas and Oklahoma with 191 branches and 288 ATM's.
The bank's success is a result of an aggressive and innovative attitude.The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities.
Our commitment to "Do More" for the communities we serve permeates our company from top down.The success of IBC and it's 50 consecutive yearsof growth and profitability are due to strong leadership, customer centric business philosophy and our motto of "Doing More" in our communities.
Wait there's moreWe offer a comprehensive benefits package, based on eligibility, benefits include:
Medical Plan
Employer Paid Life Insurance
Flexible Spending Program
401k
Profit Sharing Program
Supplemental Benefit Programs such as:
Vision, Dental, Disability
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