- Processes reservations in a timely manner
- Answers inquiries in a friendly and courteous manner and ensures a clear understanding of inquiries and requests.
- Promptly provides accurate information regarding availability, rates, and other requested information.
- Assist other departments such as Sales, Groups, and Executive Office with reservation-related questions.
- Updated guest profile adding preferences, previous stay comments, etc
- Flags guests with special inquiries, traveling on special occasions, or VIPs, communicate special needs with Front Office.
- Prepares reports as required.
- Assist PBX as needed.
- Excellent communication, interpersonal, and organization skills.
- Must be able to carry 10 lbs.
- Commitment to superior customer service and excellent customer service skills.
- Consistent record of meeting sales, customer service, and operations objectives.
- Proven ability to influence a team and achieve results.
- Flexibility and creative problem-solving ability.
- Strong initiative and self-motivation.
- Fluency in job-related English both verbal and non-verbal.
- An appreciation and respect for the diversity of all individuals in the workplace.
- Ability to handle pressure and work in a fast-paced environment.
- Excellent management and leadership skills.
- Must be able to work days, evenings, and weekends as necessary.
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Call Center Agent
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Creattix Talk Miami, United States· Job Title: Call Center Agent · Location: Miami, FL · Job Type: Full-time · Company: Creattix Talk · Job Description: · We are seeking a dynamic and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be the first point of contact for our custo ...
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Adecco US, Inc. Miami, United StatesAdecco is assisting their client with their search for **Call** **Center Agents** . · **Type:** 40hrs/wk. Contract · **Start Date:** Within the next few weeks. · **Location:** REMOTE · **Pay:** $16.00 to $17.00 (based on experience) · **Important Shift Information:** · Regular sh ...
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Icon V Miami, United StatesJob Description · Job DescriptionJob Title: Call Center Agent · Company: Icon V · Location: Miami, FL · About Icon V: · Icon V – Florida is more than a digital marketing agency; we're a team of storytellers, strategists, and technologists dedicated to taking your brand to new hei ...
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Oceanic Ventures Sea Ranch Lakes, FL, United States Freelance**Our Offer for You:** · - A permanent employment contract · - Adequate compensation corresponding to the job field · - A diverse and responsible position with interesting tasks and varied activities · - Option to work from home · - Comprehensive training and further education op ...
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Icon V Miami, United States Full timeJob Title: Call Center Agent · Company: Icon V · Location: Miami, FL · About Icon V: · Icon V – Florida is more than a digital marketing agency; we're a team of storytellers, strategists, and technologists dedicated to taking your brand to new heights. Founded in 2020, our journe ...
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Found in: ZipRecruiter Test10S US C2 - 3 days ago
Think Hospitality Miami Beach, United StatesJob Description · Job DescriptionPlace of Work: Reservations · Division: Reservations Department · Responsible To: Reservations Supervisor/Director of Revenue · Overall Scope and Responsibility: · Responsible for entering, updating, up-selling, and confirming reservations in an ...
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Fresh Form Draft Miami, United States Full time· Job Title: Call Center Customer Service AgentLocation: Miami, FL · Welcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic brilliance. With a passion for all things marketing, we are committed ...
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Found in: ZipRecruiter Test10S US C2 - 16 hours ago
Craftexcom Miami, United StatesJob Description · Job DescriptionDescription · Job Title: Call Center Customer Service AgentLocation: Miami, FL · Welcome to Craftexcom, the dynamic and innovative marketing company that brings brands to life through unparalleled creativity and strategic brilliance. With a passio ...
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Found in: ZipRecruiter Test10S US C2 - 16 hours ago
Promotion Pia Miami, United StatesJob Description · Job DescriptionDescriptionCompany: Promotion PiaLocation: Miami, FL · Pay Range: $900 - $1200eekly · On site · About Promotion Pia: In a world that is dominated by digital content, brands and businesses can only achieve influence by engaging audiences in a more ...
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Found in: Lensa US 4 C2 - 16 hours ago
Pizza Hut Doral, United StatesPizza Hut SW 42nd Street [Restaurant Associate / Customer Service] As a Call Center Agent at Pizza Hut, you'll: Answer the telephone with a smile in your voice; Take customer menu order, explain special offers, suggestive sell additional items and enter order accurately in POS sy ...
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Found in: Lensa US 4 C2 - 2 days ago
AIDS Healthcare Foundation Fort Lauderdale, United StatesWHO WE ARE: · AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation · Does the idea of doing something that really makes a difference in peoples lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages ...
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Crédito Real USA Finance Miami, United StatesJob Description · Job Description · CUSTOMER SERVICE REPRESENTATIVE · We are one of the nation's top automobile loan providers and we are searching for talented professionals with a track record of success within a call agent role. If you are an ambitious, results- oriented colle ...
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Homestead Associates in Research Homestead, United StatesJob Description · Job DescriptionDescription:The Clinical Research Call Center Agent is responsible for effectively managing communication within the clinical research call center. This role involves reaching out to patients, explaining study details, scheduling appointments, req ...
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Memorial Healthcare System Miramar, United StatesAt Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. · Summary: · The ...
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Found in: Orion Innovations US - 5 days ago
Skyline Solutions Miami, FL, United States FreelanceWe are a dynamic sales company committed to maintaining a high level of quality. As a dynamic and innovative company, we set high standards for ourselves. · We are continuing to grow and are looking for motivated new employees to grow with us as a team and take advantage of oppor ...
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Found in: Lensa US 4 C2 - 4 days ago
Shelborne South Beach Miami Beach, United States** Reservations Agent** · Location * Summary · Description · Skills · Summary **Reservations Agent** Salary $14 / Hour Schedule Full Time Experience Minimum 1 year of experience Location Category Hotel **Reservations Agent** · Description As a Reservation Agent you will ensu ...
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oncology clinical pharmacy coordinator
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Mount Sinai Medical Center of Miami Beach Miami Beach, FL , USA, United StatesOncology Clinical Pharmacy Coordinator · As Mount Sinai grows, so does our legacy of caring. · Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise,our medical center is ...
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Bank OZK Miami Beach, United StatesAVP Banking Center Manager (Branch Manager) · + Job ID: 13988 · + Functional Area: Retail/Community Banking · + Position Type: Full-Time Regular · + Experience Required: 1 - 3 Years · + Location: Miami Beach, FL · + Department: Community Banking · + Education Required: Bachelors ...
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City of Miami Beach, FL Miami Beach, United StatesSalary : $2, $4,304.15 BiweeklyLocation : Miami Beach, FLJob Type: Full-timeJob Number: 2194Department: Public Works SewerOpening Date: 04/25/2024Closing Date: 5/9/2024 5:00 PM EasternNature of Work The Infrastructure Support Supervisor oversees the activities of three shifts, 24 ...
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Found in: ZipRecruiter Test10S US C2 - 3 days ago
SERVPRO of Miami Beach Miami Beach, United StatesJob Description · Job DescriptionBenefits:Company car · Competitive salary · Opportunity for advancement · SERVPRO of Miami Beach, Pinecrest and East Kendall is hiring Restoration Project Managers · Benefits · SERVPRO of Miami Beach, Pinecrest and East Kendall offers:Competitive ...
Reservations/Call Center Agent - Miami Beach, United States - Think Hospitality
Description
Place of Work: ReservationsDivision: Reservations Department
Responsible To: Reservations Supervisor/Director of Revenue
Overall Scope and Responsibility:
Responsible for entering, updating, up-selling, and confirming reservations in an efficient manner. Assist future guests to the best of their ability.
Essential Duties: