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    Private Event Coordinator - Austin, United States - Omni Hotels

    Omni Hotels background
    Description

    Location:

    Barton Creek Resort & Spa

    Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

    Omni Barton Creek Resort and Spas associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

    Job Description:

    Omni Hotels & Resorts is seeking Bob's Steak & Chop House | Private Event Coordinator for the beautiful new Barton Creek Resort & Spa

    We are proud to announce that we are ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023

    • HOURLY PAY RATE: $20/HR + Commission
    • HEALTH & WELLNESS: Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long-Term Disability.
    • RETIREMENT & SAVINGS401(K): Match, Pre-Tax Health Savings Account, and Flexible Spending Amount
    • TRAVEL & MEAL DISCOUNTS: Hotel Rooms, Food and Beverage, Spa, Retail, Transportation, Theme Parks, Preferred Access Tickets, and National Retailer Discounts
    • UNIQUE PERKS: Tuition Reimbursement, Adoption Services Aid, Pet Insurance, Legal Services, Paid Time Off and Friends & Family Discounts, Free Golf and Free Parking
    • Work/Life Balance: Get more flexibility and balance as Bobs Steak & Chop House are closed on Sundays, lunch and most major holidays

    Coordinate and execute all marketing and group sales promotions. Handles all administrative duties as required by Bobs Steak & Chop House

    Responsibilities:
    • Schedules work load to meet deadlines of all managers.
    • Answers all phone calls prior to hostess arriving and takes reservations, private and semi-private events, and any questions pertaining to the restaurant.
    • Answers all emails in a timely manner.
    • Uses Birchstreet Ordering System to create POs and order various items (i.e. office supplies)
    • Deliver POs and other paper work to the Accounting Department and other departments in the hotel.
    • Complete all reservations with detailed information in Open Table.
    • Maintain all schedules, sheets, and floor plans in Open Table, generate reports as needed and serves as trouble shooter and primary contact with Open Table administrator.
    • Refers business to other Bobs locations when unable to book.
    • Updates, maintains and prints Bobs Dinner, Bar, Dessert, and Wine Menu including all pricing information.
    • Update and maintain Concierge Referral Program.
    • Markets and develops relationships with other hotel and corporate concierge staff
    • Attend all daily, weekly, and monthly meetings that require your attendance including but not limited to, Daily Stand-Up, Group Resume, Weekly Manager Meeting, and All Manager Meetings.
    • Attend all monthly Supervisor Training.
    • Schedule all Private, Semi-Private, and large reservations.
    • Create all menus, BEOs and contracts for Private, Semi-Private, and any large reservations. Be as detailed as possible.
    • Conducts tours of the restaurant and hotel as needed for potential large groups
    • Mail all thank you cards and gift certificates in a timely manner.
    • Maintain all contact files with past clients.
    • Have detailed knowledge of all special events and promotions scheduled.
    • Research all large conventions or groups that are staying at the Hotel.
    • Be familiar with the Delphi Program used by sales to research groups in the hotel, their meal plans, and the occupancy levels of the Hotel.
    • Create Daily Feature Sheets and have the sheet posted in front of the Restaurant by Noon everyday.
    • Created Server Feature Sheets and Hotel Forecast Sheets every day before each server stand-up meeting.
    • Have a complete understanding of the Ibahn System in the Hotel Guest Rooms.
    • Performs other duties as assigned by management (assist in department training and paperwork as needed, book private parties, group buy-outs and assist with creating and maintaining all BEO Contracts).
    • Types and distribute all correspondence, including booking notices, letters, contracts, etc. For assigned managers. Ensures that all correspondence is 100% accurate.
    • Maintain all employee files in an organized manner.
    • Maintain all restaurant and manager files as needed.
    • Assist with Hosting Shifts as needed.
    • Create and deliver any promotional material for Bobs Steak & Chop House
    • Maintains account files and ensures that all information is included in file, i.e. post convention reports, letters, fax information, etc.
    • Coordinated general office functions.
    • Checks restaurants voicemail daily and ensures that all managers receive messages in a timely manner.
    • Performs other duties as assigned by management.
    Qualifications:
    • 2+ years of experience in a restaurant, hotel, or hospitality sales environment.
    • 3+ years of administrative experience.
    • Proficient in Microsoft & Excel office programs.
    • Positive, outgoing personality with good communication and analytical skills.
    • Organized.
    • Commercially focused restaurant group sales experience is a plus.

    Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

    If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to


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