- Design and implement network security tools and protocols in compliance with company policies and regulatory requirements.
- Support the maintenance of IT infrastructure, including servers, networking devices, and security systems.
- Assist in managing IT projects, including upgrades, migrations, and implementations.
- Develop and maintain onboarding and offboarding procedures for new users, including providing training and documentation.
- Manage and update company web and SharePoint sites.
- Deploy and maintain end-user devices, including imaging, configuration, and troubleshooting.
- Maintain backup systems and disaster recovery plans, ensuring data integrity and availability.
- Provide advanced technical support for desktops, laptops, mobile devices, and video conferencing equipment.
- Manage IT assets, including inventory management, software licenses, and hardware warranties.
- Evaluate and recommend software, hardware, and IT services based on business needs.
- Administer Office 365 environment, including Active Directory management, security controls, and SharePoint configuration.
- Support Windows servers and desktops, including deployment, maintenance, and troubleshooting.
- Configure and maintain network switches and firewalls, ensuring optimal performance and security.
- Conduct server and security audits, identifying and resolving vulnerabilities.
- Assist in developing and maintaining cybersecurity incident response policies and procedures.
- Collaborate with IT team members and stakeholders to address technical issues and implement solutions.
- Perform other duties as assigned by the IT Manager.
- Performs other duties as assigned
- Strong understanding of IT security principles and best practices.
- Proficiency in Office 365 administration and applications.
- Experience with Windows server and desktop operating systems.
- Knowledge of network infrastructure, including firewalls, switches, and VPNs.
- Familiarity with virtualization technologies, such as VMware.
- Ability to troubleshoot complex technical issues and provide effective solutions.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Bachelor's degree in information technology or related field preferred.
- Relevant industry certifications (e.g., CompTIA, Microsoft, Cisco) a plus.
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IT Support Engineer - Coatesville, United States - Piasecki Aircraft Corporation
2 weeks ago
Description
Job Description
Job DescriptionJOB TITLE: IT Support Engineer
DEPARTMENT: Information Technology
REPORTING TO: COO
SUMMARY:
The IT Support Engineer at Piasecki Aircraft Corporation is responsible for providing technical support, maintenance, and administration of the organization's computing and technology systems. They assist in ensuring the smooth operation of IT infrastructure, supporting end-users, and implementing IT security measures.
RESPONSIBILITIES:
KNOWLEDGE / SKILLS / ABILITIES:
EDUCATION / CERTIFICATIONS / CLEARANCES:
Benefits:
PiAC offers comprehensive health benefits, a 401k retirement plan with employer matching, and generous paid time off benefits to full-time employees.
Relocation:
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Equal Opportunity Employer:
Piasecki Aircraft Corporation is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Export Control Requirements:
U.S. Government Export Control Status: This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Company DescriptionPiasecki Aircraft Corporation (PiAC), founded in 1955, is a small R&D business specializing in design, fabrication and flight test of experimental rotorcraft and unmanned air vehicle technologies. PiAC leverages its unique skills and experience to develop ground-breaking technologies and concepts from concept development through design, fabrication, qualification and flight test. The company has a fully qualified aircraft QC Department, is ISO 9001 and AS9100 Rev C certified.
