Jobs
>
Baltimore

    Lead Office Specialist - Baltimore, United States - Mercy Medical Center - Baltimore, MD

    Mercy Medical Center - Baltimore, MD
    Mercy Medical Center - Baltimore, MD Baltimore, United States

    1 week ago

    Default job background
    Description
    Summary


    The Lead Office Specialist is responsible for ensuring the clinical practice operates in an efficient manner on a daily basis.

    Trains and instructs all new administrative staff members. Maintains adequate levels of administrative supplies for the department.

    Insures that all charge entry is captured as well as making sure all clinic dictation is completed by the physicians.

    Works collectively with the Practice Manager on the billing correction list to insure claims are refiled and paid. Demonstrates excellent customer service while interacting with patients and other healthcare professionals.

    Responsibilities


    • Must be willing to perform job standards and provide excellent customer service to staff, patients, visitors and other healthcare professionals in a manner consistent with Mercy Medical Centers' Service Excellence Standards, Mission and Values.
    • The Lead Office Specialist expands knowledge of all admin positions/rolls within practices to include; PSA, Surgical Coordinator, MA admin work and others
    • Supervise and assist staff with daily office work flows
    • Managing Workqueues - ready to schedule, others
    • Answer the phone lines
    • Responsibly handle incoming calls, directing them to the appropriate personnel or assisting callers as needed
    • Assist patients and/or providers with appointment scheduling/rescheduling, faxes, medication requests, etc
    • Assist front desk staff with patients , patient calls, patient clinic, and incoming faxes
    • Submit Prior Authorizations through EPIC, CoverMyMeds, NIA, EviCore and others
    • Sort and assign inbound/outbound faxes and USPS mail
    • Provide leadership, training, guidance, and supervision to administrative office staff.
    • Delegate tasks and responsibilities effectively, ensuring smooth workflow and optimal productivity.
    • Foster a positive work environment that encourages teamwork, professionalism, and continuous improvement.
    • Daily Rounds with providers and staff - assisting and reporting any issues to the manager.
    • Maintains adequate levels of administrative supplies for the department.
    • Works collectively with the Practice Manager on the billing correction list to ensure claims are refiled and paid.
    Requirements


    EDUCATION AND WORK EXPERIENCE

    • Education and Work Experience:
    • High School Diploma or GED
    • Required: 2-3 years in healthcare setting and is able to demonstrate growth and development which resulted in greater responsibility within an organization.
    • Preferred: 5 years experience in a healthcare setting with supervisory responsibility.
    • Medical terminology knowledge preferred

    SPECIFIC REQUIREMENTS

    • License Requirements:
    • N/A
    • Certification Requirements:
    • N/A
    • Age Specific Care Provided For:
    • Adolescents
    • Adults
    • Geriatrics
    • Knowledge, Skills and Abilities:
    • Computer proficiency and technical aptitude with the ability to utilize one or more of the following:
    • Microsoft Word, Power Point, Excel
    • Microsoft Outlook
    • Meditech (if applicable to position)
    • Epic (if applicable to position)
    • Performance Manager/NetLearning
    • Must be able to read, write, and speak the English language in an understandable manner.
    • Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
    • Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
    • Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
    • Must be able to follow written and oral instructions.
    • Other Requirements:
    • Excellent computer, organizational and data entry skills
    • Detail oriented
    • May be required to travel to satellite offices
    • Duties, responsibilities and activities may change at any time with or without notice.
  • Mercy Medical Center

    Medical Office Specialist I

    1 week ago

    Mercy Medical Center Baltimore, United States

    Overview: · **_ · Now offering a $1,500 sign on bonus for Medical Office Specialist New Hires_** · **_ Effective April 1, 2024 and expires December 1, 2024. Applicable only for MA & MOS positions in the Centers of Excellence and Maryland Family Care practices, of which this role ...

  • Maryland Judiciary

    Admin Office Specialist

    5 days ago

    Maryland Judiciary Towson, United States

    **Position** · Administrative Office Specialist · **Closing Date** · April 27, 2024 · **Location/Type** · On-Site/ Circuit Court for Baltimore County, 401 Bosley Ave., Towson, MD 21204 · **Salary** · $53,095 · **FLSA** Status · Non-Exempt · **Position Type** · Full Time · **Finan ...

  • NovaWorks Solutions

    Office specialist for order management

    1 week ago

    NovaWorks Solutions North Baltimore, United States

    About Ba-Be-D Daimer GmbH: · Our family-owned company, located in Kirchseeon near Munich, has been providing solutions for rail and track for railway builders, operators, and rail profile processors. Through our long-standing, close, and trusting relationships with our customers, ...

  • City of Baltimore, MD

    Office Support Specialist Iii, Multiple Agencies

    1 week ago

    City of Baltimore, MD Baltimore, United States

    POSTING DATE: 04/15/2024 · CLOSING DATE: 04/29/2024 AT 12:00 MIDNIGHT · SALARY RANGE: $38, $45,069.00 ANNUALLY · EDUCATION ACCREDITATION: Applicant's education must be obtained from an accredited institution. Education credentials obtained out of the US must be evaluated for US e ...

  • Baltimore City Community College

    Office Specialist

    1 week ago

    Baltimore City Community College Baltimore, United States

    /Job Summary · Job Summary · Office Specialists in Student Affairs are responsible for providing direct services to all students during day, evening and on periodic weekend hours. Employees in this classification serve students in-person, through electronic communication, and/or ...

  • Phoenix Industries

    Office Specialist

    1 week ago

    Phoenix Industries Still Pond, United States

    About Gerecke Container Transport GmbH: · We are a container service and a company for road construction, civil engineering, and demolition work. Our family-owned business is based in Königslutter and has been successfully operating for over 30 years. · What do we offer? · A secu ...

  • Anne Arundel County, MD

    Office Support Specialist

    23 minutes ago

    Anne Arundel County, MD Anne Arundel County, MD, United States

    **Position Description**: · Anne Arundel County Government is currently hiring for a full-time permanent, Office Support Specialist (Represented) position within the Department of Inspections and Permits. · This is advanced-level office support work requiring special skills and k ...

  • Mercy Medical Center - Baltimore, MD

    Medical Office Specialist

    1 day ago

    Mercy Medical Center - Baltimore, MD Baltimore, United States

    Summary · Now offering a $1,500 sign on bonus for Medical Office Specialist new hires · Effective April 1, 2024 and expires December 1, 2024. Applicable only for MOS positions in the Centers of Excellence and Maryland Family Care practices, of which this role applies to. · The MO ...

  • Mercy Medical Center - Baltimore, MD

    Medical Office Specialist I

    1 day ago

    Mercy Medical Center - Baltimore, MD Baltimore, United States

    Summary · Now offering a $1,500 sign on bonus for Medical Office Specialist New Hires · Effective April 1, 2024 and expires December 1, 2024. Applicable only for MA & MOS positions in the Centers of Excellence and Maryland Family Care practices, of which this role applies to. · P ...

  • Cranial Technologies

    Office Technology Specialist

    1 week ago

    Cranial Technologies Columbia, MD, United States Full time

    Cranial Technologies is the only company in the world completely dedicated to the research, diagnosis and treatment of plagiocephaly, commonly called flat head syndrome. With over 300,000 babies successfully treated, we are the plagiocephaly experts. · We are currently looking f ...

  • University of Maryland

    Event Specialist, Office of Special Events

    2 weeks ago

    University of Maryland College Park, United States

    **Posting Details**: · - Posting Details**Position Number**: · **Title**: · - Program Administrative Specialist**Functional Title**: · - Event Specialist, Office of Special Events**Category Status**: · - 20-Nonexempt,Regular**Applicant Search Category**: · - Staff**University Aut ...

  • Kaiser Permanente

    Medical Staff Office Specialist Iii

    2 weeks ago

    Kaiser Permanente Hyattsville, United States

    **Job Summary**: · **Essential Responsibilities**: · - Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team ...

  • San Angelo NAACP Unit 6219

    Program Specialist, Chief Strategy Office

    1 week ago

    San Angelo NAACP Unit 6219 Baltimore, United States

    If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. · Washington, DC, US · 30+ days ago · Requisition ID: 1261 · POSITION TITLE: · Program Specialist, Chief Strategy Office ...

  • Johns Hopkins Medicine

    Nursing Business Office Specialist I

    3 weeks ago

    Johns Hopkins Medicine Baltimore, United States Full time

    What Awaits You? · Career growth and development · Employee and Dependent Tuition Assistance · Diverse and collaborative working environment · Affordable and comprehensive benefits package · Our competitive Benefit Package is designed to support the well-being and financial secu ...

  • THE ARC BALTIMORE

    Contracts Compliance Specialist

    22 minutes ago

    THE ARC BALTIMORE Baltimore, United States

    **Do you have the ability to motivate, champions support and lead by example in a positive and of service manner? Are you an individual who is thorough, meets goals promptly and enjoys working within a team environment? Do you want to be effective in the community where you work? ...

  • Johns Hopkins Hospital

    Security Spec

    2 weeks ago

    Johns Hopkins Hospital Baltimore, United States

    **Summary of Security Specialist**: · The Security Specialist - Weapons Detection Systems is stationed at The Johns Hopkins Hospital entrances with the weapons detection system. · - Partners with the Guest Services team to enhance security and to create a patient and family-cente ...

  • Johns Hopkins Hospital

    Security Spec

    1 week ago

    Johns Hopkins Hospital Baltimore, United States

    **Summary of Security Specialist**: · The Security Specialist - Weapons Detection Systems is stationed at The Johns Hopkins Hospital entrances with the weapons detection system. · - Partners with the Guest Services team to enhance security and to create a patient and family-cente ...

  • Maryland Department of Public Safety & Correctional Services

    Administrator I

    21 hours ago

    Maryland Department of Public Safety & Correctional Services Baltimore, United States

    **Introduction** · Do you want to join a dynamic, innovative team? Join one of the State of Maryland's largest agencies, the Maryland Department of Public Safety and Correctional Services (DPSCS) When you work at DPSCS, it's an opportunity to support and impact our large workforc ...

  • Johns Hopkins Hospital

    Security Specialist

    2 weeks ago

    Johns Hopkins Hospital Baltimore, United States

    **Summary of Security Specialist**: · The Security Specialist - Weapons Detection Systems is stationed at The Johns Hopkins Hospital entrances with the weapons detection system. · - Partners with the Guest Services team to enhance security and to create a patient and family-cente ...

  • Maryland Department of Transportation

    Operations Communications Specialist

    2 weeks ago

    Maryland Department of Transportation Baltimore, United States

    M**aryland Department of Transportation Maryland Transit Administration** · **Communications Specialist (Administrator I ** · **Career Service** · *** · **Bilingual applicants are encouraged to apply** · **The Maryland Department of Transportation Maryland Transit Administration ...