- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Simple IRA
- Hourly pay plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement within my agency
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Ability to effectively relate to a customer
- Bilingual - Spanish preferred
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
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Customer Service Representative - Eugene, United States - Mayra Quaas - State Farm Agent
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Description
Job Description
Job DescriptionPosition OverviewState Farm Insurance Agent located in Eugene, OR is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Mayra Quaas Insurance, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.