- Answer phone calls from customers placing orders as well as provide sales quotes
- Work closely alongside outside sales representatives with customer orders and quotes
- Assist walk-in customers in the showroom with questions and order placement
- Solicit new or complimentary sales for customers via phone as well as face-to-face in the showroom
- Research product solutions for customers to solve field-project issues
- Hours of operation are Monday to Friday, day shift only
- Related experience in a similar position
- Knowledge of closet design, closet components, or building materials experience a plus
- Developed customer service, problem-solving, and project management skills
- Team-oriented, shows initiative
- Strong sense of drive and creativity
- Proficient with Word and Excel
- AS400 experience preferred but not mandatory
- High School graduate, some college courses preferred
- Proficiency with Microsoft Office applications; must be able to effectively use Excel, Word, Outlook for daily responsibilities and tasks
- Competitive market-based hourly pay rate plus commission
- Group insurance program (medical, dental, vision, life, disability, etc.)
- Employee Stock Purchase Plan with employer matching
- 401(K) with employer matching
- Paid vacation and holidays
-
Customer Service Representative
1 week ago
MTM Eugene, United StatesMTM is growing and hiring Customer Service Representatives to support our Lane County operations. **All candidates must reside in Eugene, OR or surrounding cities to be considered for this position.** · The Customer Service Representative (CSR) handles incoming calls received vi ...
-
Client Service Representative
3 weeks ago
AmeriVet Eugene, United States· This is a PART TIME position. · Position Overview · The purpose of this position is to provide outstanding client service. The Client Service Representative (CSR) answers the phone, differentiates between routine and emergency cases, schedules appointments, greets clients, adm ...
-
Customer Service Representative
1 week ago
Reynolds Electric and Plumbing Eugene, United StatesAre you someone who thrives on building relationships and providing exceptional service? Do you want to work for a company that encourages you to grow and develop? Do you want a career path instead of just another job? Consider applying to join the Reynolds team At Reynolds Elect ...
-
Customer Service Representative
6 days ago
Medical Transportation Management (MTM) Eugene, United StatesMTM is growing and hiring Customer Service Representatives to support our Lane County operations.* ****All candidates must reside in Eugene, OR or surrounding cities to be considered for this position*.** · The *Customer Service Representative (CSR)* handles incoming calls recei ...
-
Customer Service Representative
5 days ago
Waste Connections Eugene, United StatesSanipac, a Waste Connections company, is looking for a high energy Customer Service Representative to join the team in Eugene, Oregon. Previous waste experience would be a huge plus The schedule for this position is Monday-Friday from 8:00am-5:00pm. Starting rate of pay is $20.00 ...
-
Customer Service Representative
2 weeks ago
Reynolds Electric and Plumbing Eugene, United StatesJob Description · Job Description · Are you someone who thrives on building relationships and providing exceptional service? Do you want to work for a company that encourages you to grow and develop? Do you want a career path instead of just another job? Consider applying to j ...
-
Customer Service Representative
5 days ago
Mayra Quaas - State Farm Agent Eugene, United StatesJob Description · Job DescriptionPosition Overview · State Farm Insurance Agent located in Eugene, OR is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Mayra Quaas Insurance, you will build and develop customer relationships ...
-
Client Service Representative
3 weeks ago
Amerivet Services LLC Eugene, United StatesThis is a PART TIME position.Position OverviewThe purpose of this position is to provide outstanding client service. The Client Service Representative (CSR) answers the phone, differentiates between routine and emergency cases, schedules appointments, greets clients, admits and c ...
-
Katie Carl - State Farm Agency Intern Eugene, United StatesBenefits:401(k) matchingBonus based on performanceCompetitive salaryPaid time offFlexible scheduleINTERN AGENCY DESCRIPTION:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent co ...
-
GEB Customer Service Representative
3 weeks ago
Amtrak Eugene, United StatesAmtrak [Retail Associate / Team Member] As a Customer Service Rep at Amtrak, you'll: Provide the passengers with superior customer service from inside the station to the platform; Be responsible for greeting, servicing and general comfort of each passenger; Speak on a public addr ...
-
District Manager Real Estate Financing
2 weeks ago
Omega Dynamics Eugene, United StatesWe are looking for you We are searching for field sales representatives for our sales area at LBS NordWest. Are you already a successful financing specialist and looking for a new career opportunity? Then you are in the right place with us. · Your benefits - you can count on them ...
-
Soliant Eugene, United StatesMinimum 1+ years speech therapy experience required. · Soliant has partnered with a school near Eugene, OR that is seeking a contract Speech-Language Pathologist for the upcoming school year. · Details below: · Full-time · Work with K-12 students · Responsible for evaluations, IE ...
-
Sales Family Service Advisor
4 days ago
Foundation Partners Group Eugene, United States Full timeOverview & Responsibilities: · Sells company pre-arranged funeral contracts, along with cemetery property and merchandise in accordance with established sales objectives and procedures · Makes sales in advance of need, funding mechanism for prearrangements, including cash and in ...
-
Regional Sales Manager
1 week ago
Peterson Eugene, United StatesIt's your time, make it matter. · At Peterson, we partner with our customers to build the future. For over 85 years, our peoples' work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson's legacy permeates every aspect of our comm ...
-
LocumJobsOnline Eugene, United States Full timeLocumJobsOnline is working with Delta Locum Tenens to find a qualified Anesthesiology CRNA in Ashland, Oregon, 97520 · About The Position · DATES NEEDED CRNAJune - ongoing · 4 days per week, 8 or 12 hour days · Night and weekend call (light) · Minimum 1 week per month · POSITION ...
-
Quality Control Compliance Specialist
5 days ago
DOWL Eugene, United States Full timeSummary · Quality Control Compliance Specialists (QSSC) Trainee is responsible for assisting the QCCS in the supervision of the quality of materials incorporated into Local, State, and Federally funded Construction Projects in Oregon. · Responsible for a wide range of construct ...
-
University Of Oregon Eugene, United StatesDepartment Summary · The Department of the History of Art & Architecture ("HAA") offers undergraduate, Master's, and PhD programs in the history, theory, and criticism of art, architecture, and visual culture. It is also home to the Graduate Certificate in Museum Studies. · The U ...
-
Instructor of English
4 days ago
University Of Oregon Eugene, United StatesDepartment Summary · The University of Oregon is one of only two Pacific Northwest members of the Association of American Universities and holds the distinction of a "very high research activity" ranking in the Carnegie Classification of Institutions of Higher Education. The UO e ...
-
Apprenticeship Representative
1 week ago
State of Oregon Eugene, United StatesJob Description: · ***Current Internal State of Oregon Employees please use your Workday account – go to Career – Internal – Find Jobs to apply. · ***All others – To apply for this position, click on the "Apply" link above to fill out the online application and submit by the post ...
-
Account Manager
1 day ago
Syndicate Eugene, United StatesBenefits: · Flexible schedule · Commissions · Bonus Pay · Schedule: · Day shift · Monday to Friday · Weekend availability · Supplemental Pay Types: · Bonus pay · Hourly Pay Paid Weekly · Work Location: · In-person · Our Offered Benefits & Culture: · Enjoy a fun, team-building wor ...
Customer Service Representative - Eugene, United States - Richelieu Hardware
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Company OverviewRichelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 130,000 product offerings, 106 distribution centers, 2 manufacturing plants, and a state-of-the-art field force that passionately serves over 100,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.
Since 1968, Richelieu understands the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.
These values are what allow us to achieve our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.
These values are what provides Richelieu the strength to live out our daily Mission: Enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.
Our OpportunityWe are currently seeking an Customer Service Representative to join our team of professionals in our Eugene Richelieu (Maverick) branch location.
Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about More can be found out about us at as well as Richelieu YouTube.
Key ResponsibilitiesAs a critical and meaningful role within the Richelieu organization, the Customer Service Representative is primarily responsible for providing customer service support to the company by obtaining, analyzing, and verifying the accuracy of order information in a timely manner. This person will specialize in supporting our vast closet solutions. This position is also responsible for ensuring that excellent standards of service and high levels of customer satisfaction are maintained. The Customer Service Representative will report to the branch manager, unless otherwise specified.