- Greets guests as they arrive, focusing on personal recognition in a warm and authentic manner
- Reviews arrival list daily andassistsin preparing,assemblingand deliveringwelcome amenities
- Escort VIPs to room and check them in prior to arrival
- Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed
- Responsible for issued bank - count bank at beginning and end of shift.
- Ensure that all cash drops are donein accordance withproper cash handling procedures and report all cash over/ shorts to management
- Maintains front desk area to be clean and organized
- Assistingwith lobby activation as needed
- Utilize proper procedures when handling guest PPI data
- Understands the key points to communicate for a Graduate Arrival experience
- Follows through and feels ownership of guest requests
- Resolves guest complaints in a professional and efficient manner
- Activelyparticipatesin Front Desk upsell program
- Always retrieve necessary identification documents and form of payment upon guest arrival
- Other duties as assigned
- Prior Customer Service Experience
- High School Diploma/GED
- Basic computer skills
- Ability to communicate effectively verbally and in writing
- Ability to exceed expectations of guests and team members
- Excellent time management skills
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Schulte Companies Eugene, United StatesJob Description · Collegiate Hotel Group, is seeking a Guest Service Representative to join Graduate Eugeneand its brilliant team of hospitality enthusiasts. · JOB DUTIES AND RESPONSIBILITIESGreets guests as they arrive, focusing on personal recognition in a warm and authentic m ...
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Medical Transportation Management (MTM) Eugene, United StatesMTM is growing and hiring Customer Service Representatives to support our Lane County operations.* ****All candidates must reside in Eugene, OR or surrounding cities to be considered for this position*.** · The *Customer Service Representative (CSR)* handles incoming calls recei ...
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Wright Machine Tool Co Eugene, United StatesJob Description · We are looking for a person to join our Team in a full time Customer Service position. · This person needs to be personable with excellent verbal and written English language communication skills. · This person needs to be self-motivated, detail orientated, w ...
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BILL CAVINEE INSURANCE Springfield, United StatesJob Description · Job DescriptionAre you looking for a chance to break into the insurance industry? · If you enjoy interacting with people, providing outstanding customer service, and are looking for a rewarding career, Bill Cavinee Allstate Insurance in Springfield, might be the ...
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Soliant Eugene, United StatesMinimum 1+ years speech therapy experience required. · Soliant has partnered with a school near Eugene, OR that is seeking a contract Speech-Language Pathologist for the upcoming school year. · Details below: · Full-time · Work with K-12 students · Responsible for evaluations, IE ...
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University Of Oregon Eugene, United StatesDepartment Summary · The Department of the History of Art & Architecture ("HAA") offers undergraduate, Master's, and PhD programs in the history, theory, and criticism of art, architecture, and visual culture. It is also home to the Graduate Certificate in Museum Studies. · The U ...
Guest Service Representative - Eugene, United States - Schulte Companies
Description
Graduate Hotels,is seeking aGuest Service Representativeto joinGraduate Eugeneand its brilliant team of hospitality enthusiasts.
Graduate Hotelscreatesauthentic, spirited spaces that connect travelers,studentsand locals alike. Through thoughtfully curated design, creative F Band community-focused events, we create hotels worthy of their communities.
We are a diverse team ofexperiencemakers and storytellers. As a Graduate Hotels team member, you are the local insider shaping guest experiences. Our goal is to make every guest feel like a local even ifit'stheir first time in town.In order tohelp you deliver on that goal, we encourage our team members to embody the same mindset as our guests through Graduate experiences and encouraged community exploration.
Graduate Hotels is proud to be Great Place to Work-CertifiedTM, proving that our associates feel our commitment to cultivate a culture of inspirational and supportive leadership.
JOB DUTIES AND RESPONSIBILITIES
Graduate Hotels is a hand-crafted collection of hotels thatresidein dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are 35 hotels across the U.S. and U.K. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a vertically integrated real estate developer,ownerand operator. For more information on Graduate Hotels, please
*Graduate Hotels is an Equal Opportunity Employer.
