Customer Service Representative - Lane, OK, United States - Oceanic Ventures
Description
Job Description:
- Your main task is to advise and support our existing private customers on insurance and financial matters (via email and phone).
- Through proactive annual meetings, you will accompany our customers in their dynamic life planning.
- Processing service requests (e.g. moving, wedding) including eventoriented advice and risk assessments in the area of health and life insurance are also part of your job.
- You will also be responsible for communication with product providers.
- Lastly, your role also includes maintaining customer data, keeping documentation, and actively participating in improving existing processes.
Requirements:
- You have completed training in the field of financial services or insurance.
- Ideally, you already have professional experience as a broker and in using comparison and consulting software (e.g. softfair, NAFI, M&M, F&B, Innosystems).
- You are highly serviceoriented, motivated, and detailoriented.
- Excellent teamwork and communication skills are also among your strengths.
- You have excellent written and spoken German skills and good knowledge of MS Office.
What we offer:
- A positive and motivated team that welcomes you with open arms and wants to make a difference.
- A unique and open corporate culture that not only allows but also encourages participation.
- An exciting and varied job in a stable and successful growth company.
- A great working atmosphere where we support each other and value ideas from all employees.
- Real worklife balance mobile working, flexible hours, and a permanent contract ensure a healthy balance in
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