Jobs
>
Sunnyvale

    Technical Support Engineer - Sunnyvale, United States - Intellipro Group

    Intellipro Group
    Intellipro Group Sunnyvale, United States

    3 weeks ago

    Default job background
    Description
    Job Description

    Job Description We are seeking a dynamic Technical Support Engineer to join our team

    Location -Sunnyvale , CA (Hybrid)
    Contract - 4 months (Likely of extension )
    Pay rate - $50/hr Primary

    Bilingual - Fluent in Mandarin and English


    Responsibilities:
    Manage merchant go-live, and post-sale payment monitoring and optimization for merchants and acquirers.
    Analyze data, identify pain points, and provide data-driven suggestions for business and payment performance optimization.

    Coordinate resources and respond quickly to online incidents, minimizing impact on merchants and improving collaboration between internal teams, payment channels, and partners.

    Coordinate and manage payment channels, including analysis of success rate, response time, downtime, and settlement, to support Ant's leading position in the payment industry.

    Stay updated on industry technology trends and present relevant advancements to drive future initiatives.

    Requirements:
    Experience, education, and skill set requirements
    Proficient in SQL and experienced in database management, data warehousing, and network fundamentals. Skilled in using Excel, PowerBI, Tableau, or similar BI tools.
    3yr+ experience in data analysis, modeling, and leveraging data analysis for operational optimization.
    BS (or equivalent) in computer science, computer engineering, or related field
    Excellent communication skills, and proficient in Mandarin
    Strong data sensitivity, logical analysis, and problem-solving abilities.
    Effective communication skills with both technical and non-technical stakeholders.
    Ability to understand complex, multi-tier software systems.
    Critical thinking and problem-solving abilities in high-pressure situations.
    Skill in decomposing complex systems for effective communication and troubleshooting.


    About Us:
    Founded in 2009, IntelliPro stands as a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart.

    With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue to lead the way in global talent solutions.

    IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations.

    As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status.

    Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants.

    Learn more about our commitment to diversity and inclusivity at

    Compensation:

    The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more.

    Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility
    Powered by JazzHR
    5WirqsKOuP

    #J-18808-Ljbffr
  • Ceribell │ Point-of-Care EEG

    IT Support Engineer

    3 weeks ago

    Ceribell │ Point-of-Care EEG Sunnyvale, United States

    About Ceribell · Ceribell produces the world's first brain monitor for point-of-care seizure triage and treatment. Our groundbreaking technology enables healthcare providers to test for a suspected seizure and then deliver treatments within minutes. · We are a rapidly growing v ...

  • Elastic

    Support Engineer

    2 weeks ago

    Elastic Mountain View, United States

    Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in rea ...

  • Axient

    Engineering Directorate Support

    4 weeks ago

    Axient Mountain View, United States

    Overview · Axient seeks undergraduate, graduate and PhD students for support to spaceflight engineering efforts at NASA Ames Research Center. The NASA Ames Engineering Directorate requires support to various projects and missions with mechanical, electrical and systems engineeri ...

  • Fortinet

    Technical Support Engineer

    3 weeks ago

    Fortinet Sunnyvale, United States

    Technical Support Engineer · "Job Details" · Sunnyvale, CA, United States · and · 2 · more · Job Identification · 15541 · Job Category · Technical Support · Locations · Sunnyvale, CA, United States · Posting Date · 02/20/2024, 07:15 PM · Degree Level · Bachelor's Degree · J ...

  • IntelliPro Group Inc.

    Technical Support Engineer

    2 weeks ago

    IntelliPro Group Inc. Sunnyvale, United States

    Job Description · Job DescriptionJob Title: Technical Support Engineer · Position Type: Contract, 1 year · Location: Sunnyvale, California, USA (Onsite, Hybrid) · Salary Range / Rate (Currency): $45 to $55/Hr. W2 · Job ID#: 134281 · Job Summary (Responsibilities and Requirements) ...

  • Diverse Lynx

    Production Support Engineer

    2 days ago

    Diverse Lynx Sunnyvale, United States

    Job Title: Production Support Engineer. · Location: 1st pref: Sunnyvale, CA. 2nd Pref: Austin, TX. (Day one onsite) · Position: Fulltime · Key Skill - Basics Java with Splunk monitoring exp. · Responsible for providing Java applications Services. Required to provide technical ...

  • People, Data & Solutions

    IT Desktop Support Engineer

    1 week ago

    People, Data & Solutions Sunnyvale, United States

    Compensation: Market Rate · Job Summary · An IT Desktop Engineer is responsible for providing technical support to end-users within an organization. This role involves diagnosing and resolving hardware and software issues, configuring, and maintaining desktop and laptop systems, ...

  • Fortinet

    Technical Support Engineer

    4 weeks ago

    Fortinet Sunnyvale, United States

    In this very technical, and highly visible role, you will be the primary technical contact delivering technical support for premium customers for the chassis-based, ultra high-end FortiGate solutions. · Responsibilities: · Collection, analysis and change recommendations of conf ...

  • Netskope

    IT Support Engineer

    4 weeks ago

    Netskope Santa Clara, United States

    About Netskope · Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started N ...

  • Russell Tobin

    Technical Support Engineer

    6 days ago

    Russell Tobin Santa Clara, United States

    Job Title: Technical Support Engineer - Automation · Location: Santa Clara, CA · Duration: 12 Months Contract · Pay Range: $37/hr-$45/hr on W2 (DOE) · Note: This position requires an onsite presence weekly on Wednesday and Thursday. · What you will do in this role: · Technical Su ...

  • Tranzeal Incorporated

    Application Support Engineer

    6 days ago

    Tranzeal Incorporated Santa Clara, United States

    Job Title: Technical Support Engineer - Automation · Location: Santa Clara, CA · Note: This position requires onsite presence weekly on Wednesday and Thursday. · Duties: · Technical Support Engineers are responsible for managing and resolving the most challenging issues for the p ...

  • Groq

    Systems Support Engineer

    2 days ago

    Groq Mountain View, United States

    At Groq. We believe in an AI economy powered by human agency. We envision a world where AI is accessible to all, a world that demands processing power that is better, faster, and more affordable than is available today. AI applications are currently constrained by the limitations ...

  • Dexian

    Technical Support Engineer

    6 days ago

    Dexian Santa Clara, United States

    Job Title: Tech Support Frontend · Location: Santa Clara, CA onsite 2-3 days of the week(Wednesday and Thursday)) · Duration: 12+ Months Contract · Pay rate between $35 to $43/hr · Job Description: · Technical Support Engineers are responsible for managing and resolving the mos ...

  • Dexian

    Technical Support Engineer

    5 days ago

    Dexian Santa Clara, United States

    Job Title: Tech Support Frontend · Location: Santa Clara, CA onsite 2-3 days of the week(Wednesday and Thursday)) · Duration: 12+ Months Contract · Pay rate between $35 to $43/hr · Job Description: · Technical Support Engineers are responsible for managing and resolving the mos ...

  • Tranzeal Incorporated

    Technical Support Engineer

    3 weeks ago

    Tranzeal Incorporated Santa Clara, United States

    Tittle - Technical Support Engineer – Integrations · Location- Santa Clara, CA / Hybrid · Contract – 12+ months · Important Note - Onsite Requirement: · This position will also require onsite presence weekly on Wednesday and Thursday at the Santa Clara, CA / hybrid office. · H ...

  • Apple

    Enterprise Technical Support Engineer

    2 days ago

    Apple Sunnyvale, United States

    Enterprise Technical Support Engineer · Sunnyvale,California,United States · Support and Service · Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication t ...

  • Mycronic USA

    Dispensing Support Applications Engineer

    2 weeks ago

    Mycronic USA Sunnyvale, United States

    Job Description · Job DescriptionJob Summary · The Dispensing Support Applications Engineer is the customer-facing engineer for demos, system buyoffs, system/process development and troubleshooting. Customer interactions include pre-sales support, machine demonstration and buyoff ...

  • AppLab Systems Inc

    Java Production Support Engineer

    2 weeks ago

    AppLab Systems Inc Sunnyvale, United States

    Job title : Java Production Support Engineer · Location: Sunnyvale, CA · Job Description:Production support experience using Java Application. · Proficient in Splunk technologies and related frameworks. · Proficient in Oracle and No SQL databases. · Knowledge on AWS services · K ...

  • Aurora Enterprises

    IT Support Engineer

    1 week ago

    Aurora Enterprises Lorenzo, United States

    Efficiently functioning IT systems ensure that operations at Amazon are always running at top speed. Our IT support team works behind the scenes to solve problems and improve our systems, ensuring optimal operation. Your focus is on ensuring that our IT infrastructure can meet th ...

  • Apple Inc.

    Senior Manager, AppleCare Support Engineering

    1 day ago

    Apple Inc. Sunnyvale, United States

    Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. · The people here at Apple don't just bui ...