- Execution:
- Is the daily account lead and have proactive, daily client communications
- Is accountable for the impeccable delivery of multiple large, high-value client projects
- Ensure junior team members are delivering quality account management deliverables such as weekly client status reports and meetings, accurate and actionable contact reports.
- Lead productive and informed project kickoffs, holding all team members responsible for providing required documentation.
- Ensure that appropriate team members are experts in our clients' Medical/Legal/Regulatory review processes and ensures clean submissions with previous learnings applied, offers MLR solutions to clients to further increase the value proposition.
- Is accountable for the client's total budget by having proactive, ongoing conversations with the project management team and clients/VP.
- Work with project management to establish forecasts and ensures that financial goals are met/exceeded.
- Can deploy the right resources at the right time, while remaining profitable
- Works to exceed quarterly and yearly financial goals.
- With project management, is responsible for the development and presentation of SOWs.
- Participates in new business opportunities and attends pitches
- Foster a stronger relationship with direct clients and creating new, and more senior relationships across the brand, including live interactions as much as possible.
- Is always looking for ways to better serve the client, to grow their business, and grow the business.
- Gain the trust of the client and more senior members of the client team and can receive team feedback for service optimization.
- Is not afraid of having the 'tough' conversations, but instead handle them with grace and dignity
- With the strategy and creative teams, leads brand planning process
- Is an expert in all aspects of our clients' business, being able to speak to the category, across channels, and across targets - and to the larger internal teams
- Lead the development and presentation of the project brief and with the strategy and creative teams, owns the development of creative/strategic briefs and associated processes.
- Work directly with the strategy and analytics teams to assess program performance and to identify new and optimization opportunities.
- 9-12 years of experience managing healthcare/pharmaceutical marketing accounts
- At least 7 years of agency and/or pharmaceutical side experience required
- HCP marketing experience required
- Multichannel marketing experience
- Demonstrated ability to develop, grow, and extend a meaningful client relationship
- Demonstrated ability to identify and act upon growth opportunities
- Exhibits forward thinking and is solution oriented (internally and externally)
- A clear understanding of the multidisciplinary team and when to engage resources
- Impeccable attention to detail and self-accountability
- Willingness to learn, recognizing there's always more to learn
- Organizational skills with the ability to manage multiple projects on time while also being engaged in new business opportunities or similar
- Masterful communicator with a combination of listening, speaking, and business writing skills, knows when to pick up the phone, when to be at the client, when to email
- Medical
- Dental
- Vision
- Flexible Vacation
- 401K
-
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Group Account Director - Chicago, United States - Evoke
Description
In the journey of life, your career should make a difference.
At Inizio Evoke, we come together-to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human.
The Opportunity:
We are seeking a Group Account Director to join our dynamic agency. You will help us to reach our goals.
You Will:
Our Benefits:
About Inizio Evoke Drive:
We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes through behavioral science. We apply a unique combination of behavior-change strategies, compelling creative, and purposeful use of technology to shift behaviors in our target audience, whether that be patients or HCPs