- Make outbound collection calls and send emails on an assigned portfolio in a professional manner while establishing and improving customer relations.
- Resolve client billing problems, identify issues attributing to account delinquency and escalate to manager as needed.
- Maintain accounts receivable records to ensure credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared.
- Work with internal AR support team to ensure cash is posted correctly per the customer direction and any unapplied cash is identified and posted timely.
- Minimum of 5 years' experience in Accounts Receivables Collections.
- Must be able to commute to the office 5 days a week.
- Strong problem solving, and analytical skills required.
- Ability to work independently and to adapt to a fast-changing environment.
- Experience with NetSuite and Salesforce is preferred but not required.
- Ability to prioritize, meet deadlines, resolve complex problems with minimal guidance and must have attention to detail with an eye for accuracy.
- Purpose: Become part of an important missions. At the interface between healthcare and digitization we create the future of e-health.
- Communities: At CGM the people and diversity are in the center of our attention.
- Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
- Security: We offer a secure workplace in a crisis-proof market.
- All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
- Work environment: Modern workplaces, flexible working hours, hybrid work options and much more
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Accounts Receivable Specialist - Phoenix, United States - CompuGroup Medical
Description
Create the future of e-health together with us by becoming an Accounts Receivable SpecialistAt CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.
Your Contribution:
If you specialize in any of the below, you will be the perfect candidate for this position:
We create the future of e-health.
Become part of a significant mission.