-
IT Support Engineer
4 days ago
Bee Talent Solutions San Francisco, United StatesWe are looking for an IT Support Engineer - Hardware Lifecycle Specialist to join our client's Workplace Technologies Support and Services Team. This role will be part of the backbone of technology logistics. You will support all hardware lifecycle including shipping, receiving, ...
-
Support Engineer
4 days ago
Mixpanel San Francisco, United StatesAbout Mixpanel · Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips-no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they ...
-
IT Support Engineer
4 days ago
AlphaSights San Francisco, United StatesImmediate Start · San Francisco based · About AlphaSights · AlphaSights is the global leader in knowledge on-demand. We connect investment and business leaders with a dynamic network of industry professionals whose informed perspectives help our clients make superior investmen ...
-
IT Support Engineer
5 days ago
Aditi Consulting San Francisco, United StatesSummary: · Looking for an IT Support Engineer - Hardware Lifecycle Specialist - to join our Workplace Technologies Support and Services Team. This role will be part of the backbone of technology logistics. You will support all hardware lifecycle including shipping, receiving, as ...
-
Support Engineer
1 week ago
Sanity San Francisco, United StatesLink to template: · We are looking for an empathic support engineer who is excited about solving technical issues for our enterprise customers. As a support engineer at Sanity, you will work closely with Product and Engineering teams and collaborate with Solution Engineering an ...
-
IT Support Engineer
4 days ago
IT Solutions LLC San Francisco, United StatesRole: IT Support Engineer · Location: Hybrid- South SF · Type: Long term contract, Contract to hire, or straight hire · s a Senior IT Helpdesk Support Engineer, reporting to our Director IT Infrastructure and Operations, you will be part of a team that Olema will rely on to suc ...
-
IT Support Engineer
2 weeks ago
Snappr San Francisco, United States[Full Time] IT Support Engineer at Snappr (United States) | BEAMSTART Jobs · IT Support Engineer · Snappr United States · Date Posted · 21 Feb, 2023 · Work Location · San Francisco, United States · Salary Offered · $900 — $1000 yearly · Job Type · Full Time · Experience Required ...
-
IT Support Engineer
2 weeks ago
Twitch Interactive San Francisco, United StatesAbout Twitch Twitch is the worlds biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. Its where millions of people come together to chat, interact, and make their own enterta Support Engineer, IT, Engineer, ...
-
IT Support Engineer
2 days ago
JBCPlatform San Francisco, United StatesJob Description · Job DescriptionTitle: IT Support Engineer · Company Description: Technology Provider · Location: San Francisco, CA · Salary Range: $28-$30/hr · Hourly rate is commensurate with experience and is an estimated range provided by JBC · Responsibilities: · Manage ...
-
IT Support Engineer
2 weeks ago
Twitch San Francisco, United StatesAbout Twitch · Twitch is the world's biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It's where millions of people come together to chat, interact, and make their own entertainment. · We're about commun ...
-
IT Support Engineer
4 days ago
IT Solutions LLC San Francisco, United StatesRole: IT Support Engineer · Location: Hybrid- South SF · Type: Long term contract, Contract to hire, or straight hire · s a · Senior IT Helpdesk Support Engineer , reporting to our Director IT Infrastructure and Operations, you will be part of a team that Olema will rely on to ...
-
IT Support Engineer
2 weeks ago
Tonal San Francisco, United States Full timeWho We Are · Tonal is the smartest home gym and personal trainer. It has completely revolutionized the way people work out at home, with its sleek design and advanced A.I. technology. We've united a diverse team of experts and decades of research to reinvent strength training, ma ...
-
IT Support Engineer
1 week ago
Tekberry San Francisco, United StatesJob Description · Job DescriptionTitle: IT Support Engineer - Hardware Lifecycle Specialist · Pay Rate Range: $32/hr. DOE · Benefits include health, dental, and vision (eligible on the 1st of the month following your start date). · Employment Type: Full-Time; 9+ Month Contract · ...
-
IT Support Engineer
1 week ago
Tekberry San Francisco, United StatesJob Description · Job DescriptionTitle: IT Support Engineer - Hardware Lifecycle Specialist · Pay Rate: $33/hr · Job Type: ~10-month contract (Feb 2025) · Location: San Francisco, CA 94105 · 100% on-site · Job Code: JPC-9943/ · *Background Check Required* · *No C2C / Visa Sponso ...
-
IT Support Engineer
1 week ago
Tekberry San Francisco, United StatesJob Description · Job DescriptionTitle: IT Support Engineer - Hardware Lifecycle Specialist · Pay Rate: $33/hr · Job Type: ~10-month contract (Feb 2025) · Location: San Francisco, CA 94105 · 100% on-site · Job Code: JPC-9943/ · Tekberry is looking for a highly qualified and moti ...
-
Support Engineer
2 weeks ago
Lumos San Francisco, United States Full time· In 2011, Marc Andreessen famously said, "Software is eating the world." 10+ years later, software hasn't just nibbled, it has indulged in a lavish ten-course feast at a Michelin star restaurant. From Slack to Zoom to Figma, software is embedded in every company's DNA. And whil ...
-
IT Support Engineer
1 week ago
Radiant Innovations San Rafael, United StatesJoin our team in San Rafael · Make it happen · Do you have a passion for technology and customer service? Are you looking for a dynamic and challenging role in a fast-paced environment? Then we want you to be a part of our team in San Rafael. · As a Technical Support Specialist, ...
-
Technical Support Engineer
3 weeks ago
Vonage San Francisco, United States Full timeVonage has built its successful global Support teams on individuals with technical savviness, superior customer relationship skills, and a passion for learning. We challenge our Support Engineers to provide a customer experience that leaves our users impressed, loyal and true adv ...
-
IT Support Escalation Engineer
4 days ago
OpenAI San Francisco, United StatesAbout the Team · As a member of the IT Support team, and our first IT Support Escalation hire, you'll be stepping into a secure, employee-centric, and technologically advanced environment to tackle robust IT Support Escalations. Our priority is to structure our support operation ...
-
Developer Support Engineer
1 week ago
EngFlow Inc. San Francisco, United StatesJob Description · Job DescriptionThe currency you can never get back: time. At EngFlow, that's exactly what we're saving. By speeding up builds and tests, we are helping increase resource efficiency, developer productivity, and product quality. Our cloud-based distributed service ...
Developer Support Engineer - San Francisco, United States - EngFlow GmbH
Description
The currency you can never get back:time . At EngFlow, that's exactly what we're saving. By speeding up builds and tests, we are helping increase resource efficiency, developer productivity, and product quality. Our cloud-based distributed service uses remote execution and caching to parallelize work.
Join us to grow your career and make an impact with some of the brightest minds in the industry. You will work with and build relationships with the best engineers at the world's top high-tech companies.
The Developer Support Engineer is an articulate and experienced technical expert (DevOps, Developer Support, SRE, or Software Engineer) who understands and appreciates the challenges developers face integrating multiple services into custom environments.
You have a technical depth, developer skillset, SRE mindset, and a real passion for helping EngFlow's customers and partners succeed.
Duties & ResponsibilitiesPrimary technical point of contact for trial, new, and existing customers who are software engineers at world's leading tech companies and organizations
Provide well-thought-out and reliable technical direction to help designated customers integrate our products into their development environment
Take end-to-end ownership of assigned customer issues, including initial troubleshooting, identification of root cause and issue resolution.
Meet or exceed customer expectations on response quality, timeliness and overall customer experience.
Collect information and document bugs with Engineering for product issues that are impacting customers (developers).
Use the knowledge of customer's technical architecture to troubleshoot and provide optimization recommendations for their use of the EngFlow Platform
Build and maintain strong relationships with technical contacts at assigned customers.
Assess the risk of product releases, and impending and important dates throughout the year, and act to mitigate any identified issues.
Craft process or troubleshooting documentation in the support knowledge base and provide training to peers and new joiners.Engage and cultivate relationships with the developer community through Slack channels, forums, and conferences.
Automatically identify source code changes that cause performance regressions.
Skilled at explaining technical problems and issues succinctly to the developers (software engineers).
BA/BS/MS in Computer Science, Management Information Systems, or equivalent work experience.
3+ years of experience in software development, Customer Support, technical support, or preferably customer-facing roles.
Deep experience with build systems (Bazel a plus).
Demonstrated ability to program in at least one language (Java, Go, C++, Python, Rust, JavaScript).
Experience in Linux and the Unix shell
Experience with at least one and desire to learn others: Terraform, Docker, and Kubernetes
Experience with at least one Cloud infrastructure: AWS, Azure, GCP, OpenShift, Oracle Cloud
Real passion for solving issues and advocating for their success, in a dynamic, highly technical environment. Ability to learn new technologies quickly.
Excellent customer service and communication skills in a variety of forms (written, live chat, conference calls)
Excellent analytical and organizational abilities.
Excellent experience using project management, CRM and ticketing software systems
Positive attitude, empathy, and high energy.
Ability to work independently with little direct supervision and as a part of a team.
We offer comprehensive medical, dental, vision benefits, 401k bonus, parental leave, and generous vacation.
The team is fully remote but we enjoy meeting together in person several times a year at exciting destinations throughout the world.
We value getting the work done and having fun while doing it, and have done numerous fun virtual team events such as chocolate, whisky and tea tastings, monthly team games, escape the room among other fun events.
About EngFlowEngFlow is a SaaS company funded by
Andreessen Horowitz
and other top investors, and is redefining how companies build software and ship well-tested products.
Its remote execution service speeds up software builds and tests by a factor of 10 or more, and observability platform provides actionable insights to optimize builds and tests.
Created by core team members who developed Bazel (Google's open source build system) and led its community adoption, EngFlow builds tools and connects experts in the Bazel and build ecosystem.
EngFlow products are used by engineers from startups to Fortune 500 companies to accelerate developer productivity and positively impact engineering culture.
See this video to learn more:Meet our Team , learn about
culture and values , and learn about our product and customer stories at
.
This is a fully remote opportunity #LI-Remote
#J-18808-Ljbffr
Developer Support Engineer professionals in San Francisco
-
HungFai Koo
QA Tester | QA Engineer
-
Hugh Morretta
Plant Quality Manager
-
Mustafa Hafeez
Validation Engineer
-
Marcelo Simoes
Oracle Principal Applications Engineer
-
Anesh Tilwani
Quality Engineer| Leadership| Medical Device
-
Rob Schroder
SRE and Performance Engineering Manager