- Manage hardware logistics, including asset management and coordinating repairs with vendors.
- Conduct regular audits of asset and configuration management records.
- Ship hardware to new hire employees on a weekly basis.
- Receive and process returned hardware.
- Perform quarterly reconciliation inventories.
- Maintain clean CMDB and accurate asset records.
- 1-3 years of experience in an internal IT Support Role.
- 1-2 years of experience in shipping and receiving to domestic locations.
- Proficient in asset management systems like SnipeIT and/or ServiceNow.
- Familiarity with MDM/UEM systems such as Jamf, Workspace One, InTune, etc.
- Proficient in using ServiceNow as a ticketing system.
- Knowledgeable about asset lifecycle management best practices.
- Experience collaborating with vendors to repair damaged assets.
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IT Support Engineer - San Francisco, United States - JBCPlatform
Description
Job Description
Job DescriptionTitle: IT Support Engineer
Company Description: Technology Provider
Location: San Francisco, CA
Salary Range: $28-$30/hr
Hourly rate is commensurate with experience and is an estimated range provided by JBC
Responsibilities:
Requirements