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    Tech Services Manager - Austin, United States - Entertainment Promotions

    Entertainment Promotions
    Entertainment Promotions Austin, United States

    21 hours ago

    Default job background
    Description

    Primary Job Duties:


    • Establishes and maintains relationships with Guests, Team Members and vendors.
    • Coordinates preventative maintenance schedules on all assets.
    • Oversees Team Members, ensuring all policies, procedures, safety standards and daily operational standards are being followed.
    • Ensures compliance with company policies, procedures and applicable state and federal laws.
    • Oversees and maintains open communication with management and department supervisors.
    • Review and interview qualified applicants, hire part-time staff based upon qualifications set forth by the General Manager and department head.
    • Follows through in obtaining licenses, permits and certificates where necessary.
    • Follows instructions and requests by upper management.
    • Conducts regular inspections of rides, attractions, games and equipment to ensure operational readiness.
    • Performs necessary repairs to rides, attractions, games and equipment as necessary.
    • Maintains an organized and clean and safe work area and environment.
    • Completes counseling, work related injury paperwork, scheduling and payroll reports in a timely manner consistent with policies and procedures.
    • Plans, assigns and directs work, appraising performance, rewarding, disciplining, addressing complaints and resolving problems.
    • Enforces policies and procedures relating to problems and emergencies which occur during business operations.
    • Assists with the development and training of Team Members.
    • Creates and posts notices regarding policy changes related to the department.
    Requirements


    Physical Requirements:


    • Standing for long periods of time with frequent bending and turning
    • Must be able to lift 40 lbs
    • Must be comfortable climbing on a ladder
    • Must be able to communicate with guests and deliver safety instructions

    Special Requirements:


    • Must be at least 18 years old
    • Obtain training certification per company policy

    Standard Company Expectations:


    • Goes beyond the normal expectations without compromising the company mission, vision and values.
    • Demonstrates the ability to be courteous and accountable in all situations.
    • Responding to guests' special requests in a courteous and accountable fashion.
    • Monitors the consistency of the product provided to all guests.
    • Works in a friendly, honest, and diligent manner with fellow team members, supervisors, and managers.
    • Cooperates with all team members when assigned additional tasks and listens to others with compassion.
    • Seeks knowledge from multiple sources and learns from past experiences for future development and growth.
    • Maintains appearance and/or uniform standards.
    Please note that the company validates every applicant's right to work in the United States through the E-verify system.

    Also, in order to maintain the safety of our guests and team members, the company will process a background check upon hire.

    The results of E-verify and the background check could dictate your employment with the company. We appreciate your compliance and understanding regarding these matters.
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