- Demonstrates excellent customer service skills at all times:
- Greets all patients promptly upon entering the patient waiting area, responds promptly and appropriately to their request.
- Uses appropriate phone etiquette, treating all callers with courtesy and respect. Is attentive to all callers placed on hold and diligently monitors time spent on hold. o Monitors the patient waiting area and ensures that it is kept clean and orderly.
- Schedules appointments, changes appointments and cancels appointments as needed. Verifies scheduled appointments when a patient presents as an appointment/walk in to ensure that they still want/need other scheduled appointments.
- Ensures that required documentation is collected for each patient; photo identification, insurance information, birth certificate (pediatrics), etc.
- Scans registration documents, patient identification, insurance card and other required documentation to the practice management system. o Verifies insurance eligibility and PCP for each patient at every visit and accurately enters into the practice management system. Is knowledgeable about different types of insurance and their general i.e., PPO/HMO and PCP/referral rules).
- Collects copayments and visit payments at the time of registration.
- Completes all DNKA follow up with the patient and documents appropriately in EMR.
- Confirms appointments for the following day's appointments. o Administers the requisite amount of Patient Satisfaction Surveys
- Remains knowledgeable about the Sliding Fee Scale (SFS):
- Is knowledgeable about the SFS policies and required documentation.
- Offers sliding fee scale to patients with no insurance.
- Follows CORNERSTONE policies and procedures to qualify patients for the SFS as necessary.
- Provides cross coverage in another department/site as needed.
- Maintains confidentiality of all aspects of the center including, but not limited to, patient confidentiality, financials, and employee relations.
- Attends and participates in monthly department, All Staff and other required meetings.
- Perform other related duties as assigned.
- High School Diploma or Equivalency
- At least one-year clerical experience
- Knowledge of data entry
- Pleasant telephone manner and ability to work under pressure.
- *Bilingual Required
- Monday-Friday 9-5, 1-2 evenings which consist of 11-7, 1 Saturday per month.
-
Customer Service Representative
1 week ago
Glass America Newburgh, United StatesGlass America continues to grow We are a respected leader in the auto glass industry and seeking career-oriented team members that want to work for a financially stable company. Glass America truly believes "our employees are our greatest asset". · Why us? · Full-time position · ...
-
PPP Management Inc. Newburgh, United States Part timeWe offer a pleasant working environment. · **Job Type**: Part-time · Pay: From $15.00 per hour · Expected hours: 20 per week · **Benefits**: · - Flexible schedule · Experience level: · - 2 years · Shift: · - Day shift · Weekly day range: · - Every weekend · - Monday to Friday · W ...
-
Housing Services Representative
2 weeks ago
PathStone Corporation Fishkill, United States**Housing Services Representative** · **Summary Purpose for the Position** · This position will work in conjunction with the Housing Choice Voucher Program to assist low income individuals and families to secure permanent affordable housing with the goal of an improved quality of ...
-
Customer Service Representative
4 weeks ago
Skyline Solutions Brinckerhoff, NY, United States Freelance**Join our team in Brinckerhoff, NY as a Customer Service Representative** · At **Dein-Quereinstieg**, we partner with well-known companies in the telecommunications and energy industries to support them in their search for talented individuals to join their sales teams. · **We w ...
-
Guest Services Representative
5 days ago
Nuvance Health Danbury, United States**Description** · **Summary**: · The primary function of the Guest Services Representative is to greet and monitor all visitors to Danbury Hospital. Additionally, the Guest Services Representative provides patient room and phone numbers to callers and visitors using a computerize ...
-
Guest Services Representative
1 week ago
Nuvance Health Danbury, United States**Description** · Summary: · The primary function of the Guest Services Representative is to greet and monitor all visitors to Danbury Hospital. Additionally, the Guest Services Representative provides patient room and phone numbers to callers and visitors using a computerized vi ...
-
Customer Service Representative
2 weeks ago
Package Pavement Stormville, United StatesOverview: · OVERVIEW - We are seeking an organized, enthusiastic, professional, polite and experienced Customer Service Representative for our inside sales department. We are looking for an individual that likes working with people at all levels and can successfully perform with ...
-
Customer Service Representative
6 days ago
Brightcore Energy Armonk, United States**Benefits** · - We offer many great benefits, including **free early access to your pay** through Homebase. · **Responsibilities** · *Manage large amounts of incoming phone calls *Generate sales leads *Identify and assess customers' needs to achieve satisfaction *Build sustainab ...
-
Customer Service Representative
2 weeks ago
Posted by The Council of Industry Stormville, United StatesOverview: · OVERVIEW - We are seeking an organized, enthusiastic, professional, polite and experienced Customer Service Representative for our inside sales department. We are looking for an individual that likes working with people at all levels and can successfully perform with ...
-
Customer Service Representative
1 week ago
Safe Haven Self Storage Mount Kisco, United StatesSafe Haven Self Storage in Mount Kisco, NY is hiring for a Customer Service Representative. · **Your Responsibilities** · - Provide excellent customer service. · - Dispatching and scheduling Uhaul vehicles. · - Guide new customers through rental processes and agreements. · - Main ...
-
Customer Service Representative
1 week ago
Bruni & Campisi Elmsford, United States**| Stability | Competitive Weekly Pay + Benefits | Growth Opportunities/Training |** · Bruni & Campisi is looking to find the best **Customer Service Representatives **in the area. If you want to trade doubt for direction and find a place to focus on your career, come join our t ...
-
Client Service Representative
2 weeks ago
VCA Animal Hospitals, Inc. New Windsor, United StatesClient Service Representative. Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need? Do you want to advance your skills in a supportive env Client Service, Representativ ...
-
Customer Service Representative
2 weeks ago
Moving of America Ridgefield, United States**About Us**:At Moving of America, we take pride in providing top-notch moving and storage solutions to our valued customers. Our commitment to excellence extends to every aspect of our business, including our exceptional customer service team. If you're a customer-focused indivi ...
-
Client Service Representative
2 weeks ago
VCA Animal Hospitals New Windsor, United StatesClient Service Representative · Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need? Do you want to advance your skills in a supportive environment? · VCA Flannery Anim ...
-
client service representative
2 weeks ago
VCA Antech, Inc. New Windsor, NY, United StatesClient Service Representative · Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need? Do you want to advance your skills in a supportive environment? · VCA Flannery Anim ...
-
Customer Service Representative
2 weeks ago
Scott Marxer - State Farm Agent Poughkeepsie, United StatesPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...
-
Customer Service Representative
1 week ago
Nailit Handyman LLC. Mahwah, United StatesOverview: · **Responsibilities**: · - Provide accurate, valid, and complete information to customers · - Utilize CRM software to maintain customer records and process orders · - Upsell products and services to customers when appropriate · - Resolve customer complaints in a profes ...
-
Customer Service Representative
1 week ago
Ampacet Corporation Tarrytown, United States**Primary Function**: · - Serve external and internal customers by receiving and processing orders and maintaining accurate information in JD Edwards. · - Provide product related as well as order-related documentation · - Interact with Field Sales and other internal resources to ...
-
Customer Service Representative
2 weeks ago
Jim Bryan - State Farm Agent Tarrytown, United StatesPosition Overview · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and financia ...
-
Customer Service Representative
2 weeks ago
Courtney Bryan - State Farm Agent Blauvelt, United States**Position Overview**: · Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you State Farm agents market only State Farm insurance and fin ...
Patient Services Representative - New Windsor, United States - Cornerstone Family Healthcare
Description
Job Type
Full-time
Description
Cornerstone Family Healthcare is actively recruiting for a Patient Services Representative to join our growing team.
RATE OF PAY/SALARY: $17.00 per hour
WORK LOCATION(S): New Windsor, NY
STATUS: Full Time
CORNERSTONE BENEFITS:
Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays
CORNERSTONE'S MISSION:
Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation
Description of Duties:
$17/hour plus opportunity for quarterly incentive