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Customer Service Representative - Newburgh, United States - Glass America

Glass America

Verified Company

Newburgh, United States

1 month ago

Posted by:

Mark Lane

beBee recruiter

Description

Glass America continues to grow We are a respected leader in the auto glass industry and seeking career-oriented team members that want to work for a financially stable company.

Glass America truly believes "our employees are our greatest asset".

Why us?

Full-time position
Tremendous opportunity for advancement

Benefits:
medical, dental, vision, 401k and Paid Time Off

As a Shop Customer Service Representative (CSR), you will provide effective and outstanding service to all customers, answer inbound calls from prospective customers to prepare and present quotes.

You may be asked to provide additional assistance to our parts and dispatching teams to order automotive parts and assist with other operational needs.

Responsibilities:

Professionally handle customer sales calls and general inquiries
Effectively communicate with Mobile Glass Technicians in the field
Document and update customer records based on interactions
Take the necessary actions to meet daily/weekly/monthly goals and objectives.
Provide daily assistance to dispatching/parts team

Qualifications:
Strong computer knowledge and data entry skills
Ability to work some Saturdays and work overtime as necessary
Auto Parts and/or Dispatcher experience is highly desirable
Ability to understand and manage inventory concepts, profit and loss statements

Pay:
$ $20.00 per hour

Expected hours: 40.0 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off

Experience level:
1 year

Shift:
Day shift

Weekly day range:
Monday to Friday

Work setting:

In-person:
Office

Ability to commute/relocate:

Newburgh NY 12550:
Reliably commute or planning to relocate before starting work (required)

Shift availability:
Day Shift (preferred)

Pay:
$ $20.00 per hour

Work setting: