Customer Service Representative - Mahwah, United States - Nailit Handyman LLC.
Nailit Handyman LLC.
Mahwah, United States
Verified Company
3 weeks ago
Description
Overview:
Responsibilities:
- Provide accurate, valid, and complete information to customers
- Utilize CRM software to maintain customer records and process orders
- Upsell products and services to customers when appropriate
- Resolve customer complaints in a professional manner
- Collaborate with other team members to ensure customer satisfaction
Experience:
- Proven experience in a customer service role
- Strong data entry skills with high accuracy
- Fluent in English; proficiency in is a plus
- Experience in sales or upselling is advantageous
- Multilingual abilities are a bonus
Pay:
$ $23.00 per hour
Expected hours: 40 per week
Experience level:
- 5 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
- Office
Ability to Relocate:
- Mahwah, NJ 07430: Relocate before starting work (required)
Work Location:
In person