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Call Center Representative
5 days ago
Upstate University Hospital Syracuse, United StatesJob Summary: As a Call Center Representative, the incumbent's responsibilities include answering incoming lines (and emails) to the call center for Upstate Connect, Medical Answering, Transfer Center (when a nurse isn't readily available), and the Switchboard. Utilizing extensive ...
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Call Center Representative
5 days ago
Russell Tobin East Syracuse, United StatesJob Description · Job DescriptionPosition Title: Call Center Representative · Location: 1201 Kinne Street Gate 6/TR-5 Receiving, East Syracuse, NY 13057 · Duration:2 years contract · Pay rate: $17/hr. on w2. · Description: · Manage large amounts of incoming calls Generate sales l ...
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Call Center Representative
5 days ago
Russell Tobin East Syracuse, United StatesJob Description · Job DescriptionPosition Title: Call Center Representative · Location: 1201 Kinne Street Gate 6/TR-5 Receiving, East Syracuse, NY 13057 · Duration:2 years contract · Pay rate: $17/hr. on w2. · Description: · Manage large amounts of incoming calls Generate sales l ...
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Call Center Representative
1 week ago
US Tech Solutions Syracuse, United StatesSchedule is Monday to Friday, 8am - 5pm · Description: · Manage large amounts of incoming calls Generate sales leads Identify and assess customer's needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communi ...
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Call Center Representative
20 hours ago
Russell Tobin & Associates East Syracuse, United States· What are we looking for in our Call Center Representative? · Job title: Call Center Representative · Location: East Syracuse, NY 13056 · Duration: 24 months contract · Pay range: $18/hour to $19/hour · JOB DESCRIPTION · Our client is the leading global provider of healthy, s ...
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Call Center Representative
2 weeks ago
Ajilon East Syracuse, United StatesAjilon - JobID: D5DA0C26-961C-4560-BBA5-477B13FC5C2B [Call Center Representative] As a Call Center Representative at Ajilon, you'll: Receive high volume inbound calls calls daily); Answer customer questions or direct them to the correct people; Perform light troubleshooting of me ...
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Call Center Representative
4 days ago
US Tech Solutions, Inc. San Francisco, United States PermanentTitle: Call Center Representative · Location: East Syracuse, NY 13057 · Duration: 24 Months · Job Description: · • We are Customer Service for Client's ICP family of brands. We serve all North America, including Canada. Our customer base are distributors of our equipment. · • ...
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Call Center Representative
1 week ago
LanceSoft Inc East Syracuse, United StatesJob Title: Call Center Representative · Duration: 24+ months · Location: East Syracuse_ NY · Job Description: · Manage large amounts of incoming calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with ...
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Call Center Representative
1 week ago
Russell Tobin East Syracuse, United StatesPosition Title: Call Center Representative · Location: 1201 Kinne Street Gate 6/TR-5 Receiving, East Syracuse, NY 13057 · Duration:24 months Contract · Pay rate: $17/hr. on w2. · Description: · Manage large amounts of incoming calls Generate sales leads Identify and assess custom ...
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Call Center Representative
2 weeks ago
Butler Aerospace and Defense East Syracuse, United StatesCall Center Representative · Location: East Syracuse, NY · Job ID: #69279 · Pay Range: $15-17 · We serve all of North America, including Canada. Our customer base are end users of our equipment. We are considered 'the factory' and are the manufactures of heating a cooling equipm ...
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Call Center Representative
1 week ago
US Tech Solutions East Syracuse, United StatesTitle: Call Center Representative · Location: East Syracuse, NY 13057 · Duration: 24 Months · Job Description: · We are Customer Service for Client's ICP family of brands. We serve all North America, including Canada. Our customer base are distributors of our equipment. · We ...
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Call Center Representative
1 week ago
Butler America East Syracuse, United StatesCall Center Representative · Location: East Syracuse, NY · Job ID: #69279 · Pay Range: $15-17 · We serve all of North America, including Canada. Our customer base are end users of our equipment. We are considered the factory and are the manufactures of heating a cooling equip ...
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Call Center Representative
1 week ago
Russell Tobin East Syracuse, United StatesPosition Title: Call Center Representative · Location: 1201 Kinne Street Gate 6/TR-5 Receiving, East Syracuse, NY 13057 · Duration:24 months Contract · Pay rate: $17/hr. on w2. · Description: · Manage large amounts of incoming calls Generate sales leads Identify and assess c ...
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Call Center Representative
1 week ago
Butler America Aerospace LLC East Syracuse, United StatesCall Center Representative · Location: East Syracuse, NY · Job ID: #69279 · Pay Range: $15-17 · We serve all of North America, including Canada. Our customer base are end users of our equipment. We are considered the factory and are the manufactures of heating a cooling equipmen ...
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Call Center Representative
1 day ago
US Tech Solutions East Syracuse, United StatesTitle: Call Center Representative · Location: East Syracuse, NY 13057 · Duration: 24 Months · Job Description: · We are Customer Service for Clients ICP family of brands. We serve all North America, including Canada. Our customer base are distributors of our equipment. · ...
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Call Center Representative
1 week ago
Butler America Aerospace, LLC. East Syracuse, United StatesCall Center Representative · Location:East Syracuse, NY · Job ID: #69279 · Pay Range: $15-17 · We serve all of North America, including Canada. Our customer base are end users of our equipment. We are considered 'the factory' and are the manufactures of heating a cooling equipmen ...
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Bilingual Call Center Representative
5 days ago
Ascent Services Group Syracuse, United StatesInnova Solutions is immediately hiring for a Bilingual Call Center Representative · Position type: Fulltime Contract-to-hire · Location: Syracuse, New York · Job/ Shift Hours: Monday-Friday, 8:15am-5pm, 2-days remote, 3-days in office · As a Call Center Representative you ...
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Call Center Representative
2 weeks ago
LHH Recruitment Solutions East Syracuse, United StatesJob Description · Job DescriptionLHH has a well-known client in Syracuse, NY who seeks a Call Center Rep on a contract opportunity · This is an exciting opportunity for a candidate with strong professional accomplishments to join one of the most iconic and innovative global consu ...
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Call Center Representative
1 week ago
US Tech Solutions, Inc. East Syracuse, United StatesSchedule is Monday to Friday, 8am - 5pm · Description: · Manage large amounts of incoming calls Generate sales leads Identify and assess customer's needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communic ...
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Call Center Representative
4 days ago
Pacer Staffing San Francisco, United States Permanent: · Manage large amounts of incoming calls Generate sales leads Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete informatio ...
Ambulatory Call Center Representative - Syracuse, United States - SUNY Upstate Medical University
Description
Job Summary:
As a Call Center Representative, the incumbent's responsibilities include answering incoming lines to the call center.
Utilizing extensive knowledge of Upstate Medical University services, the Representative will effectively and efficiently discern the callers' needs and appropriately assist.
The Representative will provide one call resolution, when possible, demonstrating excellent customer service and problem solving skills, while assisting callers with appointment scheduling requests, clinical area messages and all other requests regarding providers and services of University Hospital and Upstate Medical University.
The incumbent will utilize several information systems and will interact with departments, services and providers throughout Upstate Medical University while documenting call activity using information systems.
Presenting a positive and helpful image to all callers and performing a wide variety of call center services to assist patients and callers is essential.
Minimum Qualifications:
Associate's degree and two years of relevant health care or call center experience (preferably in a hospital or medical call center setting) or equivalent combination of education and experience, excellent communication and customer service skills, ability to manage multiple priorities and computer skills required.
Preferred Qualifications:
Knowledge of medical terminology, and bilingual skills (English/Spanish) preferred. Candidates with hands-on experience with using Multi-Line phone systems or Call Center phone systems also preferred.
Work Days:
Monday - Friday, Days. Hours are between 7:45 am - 5:15 pm
Message to Applicants:
Our center is on campus but after you are fully oriented and cross trained on all services we offer, you may be eligible to work from home 1 day a week.
Training for the position is completed within the department (located in Syracuse, NY) for approximately one (1) year before an employee is considered eligible to work from home.
Recruitment Office:
Human Resources
Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation.
Ambulatory Call Center Representative professionals in Syracuse
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Donna Bolourchi
Clinical Research and Neuroscience Graduate