Call Center Representative - East Syracuse, United States - LHH Recruitment Solutions

LHH Recruitment Solutions East Syracuse, United States

3 weeks ago

Description

Job Description

LHH has a well-known client in Syracuse, NY who seeks a Call Center Rep on a contract opportunity

This is an exciting opportunity for a candidate with strong professional accomplishments to join one of the most iconic and innovative global consumer brands.

Apply Today, Interview Tomorrow

Here are some of the details:

Title: Call Center Representative
Pay Rate: $17

Shift: M – F 40hrs a week

Location: Syracuse, NY – Fully Onsite
Type: 1 year Contract

Summary:

Manage large amounts of incoming calls
Generate sales leads Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/customer service team sales targets and call handling quotas
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies Take the extra mile to engage customers

Pay Details: $16.00 to $17.00 per hour

Search managed by: Ramatoulaye Barry

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

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