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    Call Center Representative - East Syracuse, United States - Pacer Staffing

    Pacer Staffing
    Pacer Staffing East Syracuse, United States

    2 weeks ago

    Default job background
    Description


    Customer Service Representative at XYZ Company

    Handle a high volume of incoming calls
    Generate potential sales opportunities
    Identify and evaluate customer requirements to ensure satisfaction
    Establish lasting relationships with customers through effective communication
    Provide precise and comprehensive information using appropriate methods and tools
    Achieve personal and team sales objectives and call handling targets
    Address customer issues, offer suitable resolutions promptly, and follow up to guarantee satisfaction
    Maintain customer interaction records, manage customer accounts, and organize paperwork
    Adhere to communication protocols, guidelines, and company policies
    Go the extra mile to connect with customers

    Requirements:
    • Proficient in Microsoft Office
    • Ability to type 35-45 words per minute
    • Outstanding oral and written communication skills


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