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Washington, D.C.

    front desk concierge - Washington, United States - Compass Concierge Services

    Compass Concierge Services
    Compass Concierge Services Washington, United States

    3 weeks ago

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    Description

    Job Description

    Job Description

    JOB DESCRIPTION

    Welcome candidates Compass Concierge is now hiring Full- Time Concierge to act as the first point of contact between the apartment residents and the property management teams. We are looking for candidates to work 40-42 hours per week, have weekend availability, customer service experience and reliable transportation.

    WHO YOU ARE

    • A Strong Communicator. Your writing and speaking skills are clear and effective, helping you connect well with others.
    • A Team Player. You are united with teammates in delivering the best experience to current and prospective residents.
    • Organized. You are flexible and able to juggle personal interactions with teammates and residents smoothly.
    • Caring. You put yourself in others' shoes and strive for positive outcomes.
    • Motivated. You invest extra energy to reach your goals and create synergistic relationships with team members and residents.
    • Solution-Oriented. You follow through on commitments, letting residents know that they matter.

    QUALIFICATIONS

    • Your writing and speaking skills are clear and effective, helping you connect well with others
    • You put yourself in others' shoes and strive for positive outcomes.
    • Motivated
    • High school diploma or equivalent
    • Available to work a flexible schedule, including weekends and holidays.

    RESPONSIBILITIES

    • As a Concierge, you will be responsible for providing superior customer service to our residents, allowing us to deliver on our resident commitments of exceptional move-in, total satisfaction, express service, and personal attention.
    • Deliver an exceptional experience to every person, beginning with an unmatched first impression and building rapport with teammates, visitors, and current residents.
    • Coordinate maintenance of office and amenity equipment including copiers, printers, resident business centers, fitness equipment, and resident lounge amenities
    • Act as a liaison between residents and service team members regarding both routine and emergency maintenance requests and provide assistance in the follow-up process after work is completed on routine requests.

    PREFERRED EXPERIENCE

    • Five year customer service and/or administrative experience in a professional environment
    • College degree or coursework
    • Prior experience in front desk support (hotel concierge, office, or medical receptionist, etc); experience with leasing, sales or hospitality a plus
    Company DescriptionCompass Concierge Services provides superior front desk customer service to luxury apartments and condos. We are now hiring and looking for dedicated, professional, customer-driven candidates

    Company Description

    Compass Concierge Services provides superior front desk customer service to luxury apartments and condos. We are now hiring and looking for dedicated, professional, customer-driven candidates
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