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Sales Coordinator - Flowood, United States - Spirehotels
Description
**Sales Coordinator**
+ **Job Tracking ID**: 0405
+ **Job Location**: Jackson, MS
+ **Job Level**: Any
+ **Level of Education**: Any
+ **Job Type**: Full-Time/Regular
+ **Date Updated**: March 19, 2021
+ **Years of Experience**: Not Applicable
+ **Starting Date**: ASAP
+ **Hotel**: Hilton Jackson
**Job Description:**
The Hilton Jackson located in Jackson, Mississippi is seeking a disciplined, responsible and customer service driven Controller to join their team The Hilton Jackson is conveniently located in the business district with a variety of shops and restaurants within a quick half-mile walk. In addition to being surrounded by entertainment, the 276-room Hilton Jackson itself boasts close to 20,000 sq. ft. of event space and three restaurants/bars on-site, including the delicious and popular Dragos Seafood which offers New Orleans inspired cuisine.
Job Overview: Assists managers in all facets of sales/service process, by typing, copying, distributing and filing all related correspondence as well as answering and responding appropriately to incoming telephone calls.
Responsibilities and Duties:
Takes booking inquiry information via phone and prepares proper paperwork, as well as building and managing group blocks.
Enters data, (operates various word processing and other software packages) to produce correspondence, forms, memoranda and other documents. Understands written and verbal instructions.
Answers telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercises decision making skills to direct callers' requests. Accurately records messages for staff and distributes the written messages to the staff members' office in a timely manner.
Distributes printed documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Transports printed documents weighing up to 10 pounds to offices, mailrooms and other locations throughout the hotel building.
Organizes, files and retrieves documents in appropriate binders in order to maintain essential records used in the department operation. Organizes items alphabetically and numerically.
Distributes outgoing and inter-office mail and documentation throughout hotel.
Answers telephones for other individuals within department during their absence from the office.
Performs other related duties as assigned.
Other Expectations:
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays.
All employees must maintain a neat, clean and well-groomed appearance (specific standards available).
Employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.
Complies with health and safety rules, regulations and procedures to maintain a safe environment.
**Experience and Skills:**
Specific Job Knowledge and Skills:
Basic secretarial knowledge such as business letter formats and telephone etiquette.
Excellent telephone skills and manners; ability to interact with fellow employees and clients of the hotel, both via phone and in person.
Working knowledge of Microsoft Word 2000.
Ability to read, write, and speak using excellent grammar and communication skills.
Ability to input data into a computer.
**Working Conditions:**
Physical Demands:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Qualifications:**
Education:
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge of skills and abilities.
Experience:
Hotel experience preferred.
One to two years of administration support preferred.
Grooming:
All employees must maintain a neat, clean and well-groomed appearance (specific standards available).
Other:
Additional language ability preferred.
**Benefits**
BENEFITS
Full benefit package including medical, dental, vision, 401k and life insurance.
Spire Hospitality is an equal opportunity/AA/Disability/Veteran employer.
The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster ( ) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement ( )
