- Manage large amounts of incoming phone calls
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- High school diploma or GED required
- 1+ years of experience as a Customer Service Rep
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Strong data entry skills
- Must be able to pass background check and drug test
- Medical, Dental, and Vision Insurance
- 401K Plan
- Short-term and long-term disability policies, life insurance policies
- PTO, Holiday Pay, Sick Day Pay
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Customer Service Representative
1 week ago
Florida Team Jacksonville, United States**Please submit your Resume for immediate consideration** · The Florida Team is looking to hire a Customer Sales and Services Representative position. · - ____________________________ · Our new team member will: · - Have one to one customer interactions · - Develop client relatio ...
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Guest Service Representative
2 weeks ago
Studio 6 Baymeadows Jacksonville, United States**POSITION JOB DESCRIPTION** · **Position: GUEST SERVICE REPRESENTATIVE** · **Reports to**:Front Office Manager / General Manager · **Division**:Rooms · **Department**:Guest Services · **Classification**:Non-exempt · **SUMMARY**: · The Guest Service Representative is responsible ...
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Customer Service Representative
3 days ago
Domino's Pizza | Perfect Pizza Pie Inc. Jacksonville, United StatesNow looking for Customer Service Reps Could our next All-Star be you? Experience a plus, but not required - skills can be taught... but must bring a positive attitude · We pride ourselves on making hot & fresh food, delivered to in a timely manner, and taking great care of our cu ...
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At&t Customer Service Representative
2 weeks ago
Pdc Florida Jacksonville, United StatesWe're looking for a results-driven ATT Customer service & sales representative to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels and pro ...
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Csr - Customer Service Representative
1 week ago
Temco Logistics Jacksonville, United States**CUSTOMER SERVICE REPRESENTATIVE** · - **TEMCO LOGISTICS**_ is looking for a Customer Service Representative to join our _**Jacksonville, FL**_ location. · **WHO WE ARE**: Temco Logistics has been the leading home goods delivery and installation company for over 50 years America ...
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Full Time Client Services Representative
1 week ago
Professional Debt Mediation, Inc. Jacksonville, United States Full time**Full Time Client Services Representative** · Do you enjoy talking with people, problem solving and a fast paced environment? Then our Client Service Representative position may be the perfect career choice for you. · This position is the voice of the Company to our business Cli ...
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Customer Service Representative
3 days ago
Avis Budget Group Jacksonville, United StatesCustomer Service Representative · Pay rate: $12.00/hour · Immediately hiring We are now seeking responsible and energetic people, like you, to join our growing Avis Budget Group enterprise. You'll be an appreciated and valued addition to our team, putting a smile on our customers ...
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Customer Service Representative
2 weeks ago
Russell Tobin Jacksonville, United States· What are we looking for in our Customer Service Representative ? · Job title: Customer Service Representative - National Accounts · Location: Jacksonville, FL · Duration: 3 months contract · Pay range: $16/hour to $17/hour · Job Responsibilities: · The main function of a ...
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Customer Service Representative
2 weeks ago
SNI Companies Jacksonville, United StatesJob Description · SNI Companies is looking for Customer Service Representatives to join a great organization in the Jacksonville, FL area · Customer Service Representatives will act as a liaison, provide product/services information, answer questions, and resolve any emerging pro ...
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Customer Service Representative
2 weeks ago
VCA Animal Hospitals Jacksonville, United StatesVCA Briarcliff Animal Hospital is hiring a Client Service Representative to join our team About Us At VCA Briarcliff Animal Hospital we are a small animal general practice, and are AAHA accreditation. We offer boarding and bath services. This positi Customer Service Representativ ...
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Customer Service Representative
1 week ago
Veritiv Jacksonville, United Statesu 25 CF Communicate with allocated customers to develop a new relationship as well as foster existing ones.u 25 CF Provide proactive, quality service to customers while identifying opportunities to secure new business or support retentionu 25 CF A Customer Service Representative, ...
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Customer Service Representative
6 days ago
The Adecco Group Jacksonville, United StatesShine as a Senior Level Customer Service Pro Thrive on exceeding client expectations? We need a detail-oriented Senior Level Banking Specialist to join our team. Leverage your research & communication skills to ensure a smooth client experience. Re Customer Service Representative ...
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Customer Service Representative
2 weeks ago
Solera Holdings Jacksonville, United StatesAuto. Point is hiring Outbound Customer Service Representatives (CSR). Our Customer Interaction Center CSRs provide valuable solutions to car dealerships by increasing business, driving appointments, and building customer loyalty. We are looking for Customer Service Representativ ...
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Customer Service Representative
1 week ago
Fortegra Jacksonville, United StatesThe Customer Service Representative ensures the delivery of excellent customer support through fast and accurate communication, making necessary changes to plans, coordinating with other team members and departments to resolve inquiries and issues for customers, and branch repres ...
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Member Service Representative
2 weeks ago
TEKsystems Jacksonville, United StatesTEKsystems is currently hiring for Member Service Representatives with a Fortune 100 Financial Institution in Jacksonville, FL to start on June 3rd · ALL CANDIDATES MUST BE LOCATED WITHIN A 60 MILE RADIUS OF JACKSONVILLE, FL · Position: Member Service Representative (working in t ...
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Customer Service Representative
3 weeks ago
Handyman Connection Jacksonville, United StatesHandyman Connection - JobID: [Customer Service Representative] As a Customer Service Representative at Handyman Connection, you'll: Provide excellent customer service; Manage time and responsibilities to include scheduling, customer support, job tracking, billing, staff communica ...
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Customer Service Representative
2 weeks ago
Air McCall Jacksonville, United StatesJacksonville, FL, USA · $12-$18 · Hourly · Full Time · *401K plan with match, health, life, dental, paid time off (PTO) after a year of service, paid holidays after a year of service* · **Air McCall, Inc.** of **Jacksonville, FL** is seeking to hire a full-time **HVAC Custom ...
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Customer Service Representative
1 week ago
Ascendo Resources Jacksonville, United StatesCustomer Service Representative · Position Type: Full-time · Key Responsibilities: · Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. · Assist customers with product information, order status, shipping details, and other inquiries ...
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Customer Service Representative
3 weeks ago
Staffing Now Jacksonville, United StatesSNI Companies is looking for Customer Service Representatives to join a great organization in the Jacksonville, FL area · Customer Service Representatives will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our cu ...
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Customer Service Representative
3 days ago
Connexsphere Flow Jacksonville, United StatesConnexsphere Flow - · Job Title: Customer Service Representative · Company: Connexsphere Flow · Pay rate: $18.5-$24 per hour · About Connexsphere Flow: Connexsphere Flow is a leading wellness company dedicated to providing holistic solutions for individuals seeking to enhance th ...
Customer Service Representative - Jacksonville, United States - Staffing Now
Description
SNI Companies is looking for Customer Service Representatives to join a great organization in the Jacksonville, FL area
Customer Service Representatives will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.
Customer Service Representative Job Description/Summary:
Qualifications:
Benefits: